Careers at KenGen Staff Retirement Benefits Scheme

PURPOSE OF THE ROLE

Reporting to the Board of Trustees, the Chief Executive Officer (CEO) will provide strategic leadership to the Scheme while overseeing all day-to-day operations. The CEO will also be responsible for fulfilling the functions of an administrator in accordance with the Retirement Benefits (Administrators) Regulations.

DUTIES AND RESPONSIBILITIES

• Ensure that the Scheme is run and managed in accordance with the Law and the Trust Deed, Rules and Regulations
• Provide inspirational leadership and direction to all departments of the Scheme
• Initiate and co-ordinate formulation and implementation of the Scheme strategic plan
• Establish an effective system of communication throughout the Scheme
• Ensure the Scheme remains abreast with industry trends
• Ensure that the annual report, accounts and other financial statements of the Scheme are prepared within the required
• Keep trustees abreast of all legal, regulatory and advisory developments affecting pension schemes and general investment
• Create an enabling environment for service providers to carry out their mandates as provided for by the Trust Deed and Rules
• On behalf of the Board of Trustees, keep members of the Scheme informed regularly
• Perform any other duties and responsibilities as may be delegated by the Board of Trustees

ROLE SPECIFICATIONS

• A Master’s degree in Business Administration, Finance, Commerce, Accounting, Actuarial Science, Law or a related field from a recognized
• A Bachelor’s degree in Business Administration, Finance, Commerce, Accounting, Actuarial Science, Law or a related field from a recognized
• Must be a registered member of a relevant professional body with good standing.
• A minimum of twelve (12) years’ experience in Pension industry, seven (7) of which should be in senior management.
• Must possess Trustee Development Program (TDPK) certificate from a recognized
• Must demonstrate strong competencies in Strategic Leadership, Investment Expertise, Governance and Operational Leadership.

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Purpose of the Job

• The position is responsible for executing all pensions’ administration activities of the department by supporting the Senior Pensions Administration Officer.

Main Duties and Responsibilities

The duties and responsibilities are:

Operational Roles and Responsibilities

• Process the pensioners and beneficiaries’ payrolls in the DB scheme and Income Draw Down Fund.
• Attend to members, pensioners and dependants complaints/queries are to their satisfaction.
• Timely payment of benefits within RBA set timelines to caution the Scheme against litigation.
• Work with the sponsor’s insurance department to ensure timely payment of group life to dependants.
• Obtain member’s contribution schedules and salaries from the sponsor and ensure that they have been forwarded to the Senior Pensions Administration Officer for action.
• Reconciling members’ contributions monthly.
• File the Scheme’s quarterly returns with RBA before the 15th day after end of the quarter.
• Certify leavers benefits calculations and confirming accuracy of the parameters used.
• Ensure members’ and beneficiaries data is up to date and ensuring that it is highly protected.
• Participate in resolution of beneficiaries’ issues through arbitration.
• Work with the Pensions Administration Manager and Senior Pensions Administration Officer to prepare death benefits payment proposals for discussion with the Administration and Communication Committee.
• Prepare induction material for on boarding new employees of the sponsor into the scheme.
• Prepare materials for members, pensioners, and beneficiaries education programmes and conducting the same.
• Work with the Pensions Administration Manager and Senior Pensions Administration Officer to prepare the quarterly reports and papers for presentation to the Administration and Communication Committee.
• Annual preparation of certificates of existence for dissemination to pensioners and dependants.
• Process tax cards for pensioners and beneficiaries.
• Issuance of member’s statements and other materials as due.
• Prepare the logistics for the Scheme’s AGM.
• Design forms, letters and memos for the department.
• Source, analyze and champion the implementing the pensioners’ medical.
• Execute the benefits payment process for the following types of benefits Withdrawal benefits Retirement benefits
  • Death in service benefits
  • Death in retirement benefits
  • Deferred benefits
  • Transfer in/out Benefits
  • Immigrant benefits

Key Result Areas:

The job holder’s accountability areas are outlined as follows;

• Timely and accurate processing of benefits
• Reduced turnaround time for Scheme administration
• Timely and accurate payroll processing for pensioners and beneficiaries
• Successful accomplishment of the AGM’s agenda
• Weigh annual members and pensioners’ customers satisfaction score by carrying out members and pensioners survey
• Successful onboarding of new membersto the scheme in liaison with HR department
• Efficient and efficient execution of work processes as assigned from time to time.

Knowledge and Skills Required:

 The job holder must possess;

• Bachelor degree in Insurance, Business Administration, Actuarial Science or any relevant or equivalent qualifications from a recognized university
• Minimum of five (5) years’ experience in retirement benefits Scheme administration which aligns to DB Scheme, DC Scheme and the Income Draw Down Fund.
• Relevant Professional Qualifications such as ACII, AIIK or equivalent
• Familiar with the ERP process and Microsoft Office suite
• Proficient in the use of accounting systems
• Impeccable planning and budgeting skills
• Good understanding of Finance and relevant regulations on Pension Schemes
• Demonstrated leadership and supervisory skills
• Good communication, interpersonal and team-building skills.
• Posses good report writing and presentation skills.
• Ability to work under pressure
• Proven problem-solving skills and knowledge of conflict management.
• Excellent negotiation skills
• Be conversant with roles and processes of internally Administered Schemes ie DB
• Scheme, DC Scheme and the Income Draw Down Fund
• Be well-rounded in benefits calculations parameters and benefits due to members and beneficiaries from DB Scheme, DC Scheme and the Income Draw Down Fund.
• Maintain High level of confidentiality
• Be a proactive team player
• Have a high level of integrity

The deadline for submission of all applications is on or before 28th November 2025 by 5.00pm

go to method of application »

Purpose of the Job

• The position is responsible for executing all pensions’ administration activities of the department by supporting the Senior Pensions Administration Officer.

Main Duties and Responsibilities

The duties and responsibilities are:

Operational Roles and Responsibilities

• Assist in Processing the pensioners and dependants’ payroll in the DB scheme and Income Draw Down Fund.
• Assist in Attending to members, pensioners and dependants complaints/queries are to their satisfaction.
• Keep track of timely payment of benefits as per the RBA set guidelines.
• Keep track of group life payments due to the beneficiaries.
• Ensure that monthly contribution schedules and salaries are received and timely.
• Ensuring that members contributions are received, reconciled and loaded in the ERP timely.
• Initiating members and beneficiaries benefits calculations as due.
• Taking leavers and beneficiaries through their benefits calculations and guiding them on the options due.
• Ensuring that the widows and orphans account are manage in line with the policy in place.
• Ensuring that the department data is up to date and securely stored.
• Custodian of members’ up to date data and ensuring that it is highly protected.
• Participate in resolution of beneficiaries’ issues by collating the required information.
• Work with the Pensions Administration Manager and Senior Pension  Administration Officer to prepare death benefits payment proposals.
• Ensure that data required for from the department by service providers is shared promptly.
• Ensure members enquiries are attend to timely.
• Uphold quality customer care to all stakeholders.
• Conversant with DB Scheme, DC scheme and Income draw down processes.
• Ensure that information is shared with members, pensioners and beneficiaries as required.
• Ensure Issuance of member’s statements and other materials.
• Participate in the logistics for preparing the Scheme’s AGM.
• Prepare pensioners medical cover proposals and notice of expiry annually.
• Initiate the benefits payment process for the following types of benefits to members/beneficiaries.
  • Withdrawal benefits
  • Retirement benefits
  • Death in service benefits
  • Death in retirement benefits
  • Deferred benefits
  • Transfer in/out Benefits
  • Immigrant benefits

Key Result Areas:

The job holder’s accountability areas are outlined as follows;

• Timely and accurate processing of benefits
• Reduced turnaround time for Scheme administration
• Accurate and Timely payroll processing for pensioners and beneficiaries
• Successful accomplishment of the AGM’s agenda
• Improved annual member and pensioners’ customer satisfaction score by upholding quality customer service
• Successful onboarding of new members to the scheme
• Efficiently and effectively execution duties assigned from time to time.

Knowledge and Skills Required:

 The job holder must possess;

• Bachelor degree in Insurance, Business Administration, Actuarial Science or any relevant or equivalent qualifications from a recognized university
• Minimum of four (4) years’ experience in retirement benefits Scheme administration
• Relevant Professional Qualifications such as ACII, AIIK or equivalent
• Familiar with the ERP process and Microsoft Office suite
• Proficient in the use of accounting systems
• Impeccable planning and budgeting skills
• Good understanding of Finance and relevant regulations on Pension Schemes
• Demonstrated leadership and supervisory skills.
• Good communication, interpersonal and team-building skills.
• Possess good report writing and presentation skills.
• Ability to work under pressure
• Proven problem-solving skills and knowledge of conflict management.
• Excellent negotiation skills
• Be conversant with roles and processes of internally Administered Schemes ie DB
• Scheme, DC Scheme and the Income Draw Down Fund
• Be well-rounded in benefits calculations parameters and benefits due to members and beneficiaries from DB Scheme, DC Scheme and the Income Draw Down Fund
• Maintain High level of confidentiality
• Be a proactive team player
• Have a high level of integrity

The deadline for submission of all applications is on or before 28th November 2025 by 5.00pm

go to method of application »

 Purpose of the Job

• The position is responsible for providing support for the general administration of the Scheme by giving administrative and logistic support in all relevant activities and ensuring adherence to guidelines and objectives of the department.

Main Duties and Responsibilities

The duties and responsibilities are:

Operational Roles and Responsibilities

• Maintain client Scheme records and files, and keeping up to date records for the section’s activities.
• Support the Pensions Administration Officer in liaising with Scheme members and their dependents.
• Support the Pension Administration Officer in calculating member benefits.
• Ensure all standard procedures are adhered to, actions all routine and administrative tasks and respond to clients in a timely manner with relevant and accurate information.
• Work effectively the Pensions Administration team to support the department’s activities.
• Provide administrative and logistic support in organizing the Annual General Meeting for Scheme members.
• Support the Pensions Administration Officer in developing the Scheme’s communication to members.
• Provide regular updates to the Pensions Administration Officer on work in progress.
• Assist the Pensions Administration Officer to deal with member queries, both over the phone and face to face.
• Record minutes for all team meetings in order to identify issues and improve service delivery.
• Be conversant with roles and processes of internally Administered Schemes ie DB Scheme, DC Scheme and the Income Draw Down Fund.
• Be well-rounded in benefits calculations parameters and benefits due to members and beneficiaries from DB Scheme, DC Scheme and the Income Draw Down Fund.

Key Result Areas:

The job holder’s accountability areas are outlined as follows;

• Successful administrative and logistic support
• Timely resolution of member queries
• Successful logistical and administrative planning of the AGM
• Efficient execution of work processes as assigned

Knowledge and Skills Required:

 The job holder must possess;

• Bachelor degree in Insurance, Business Administration, Actuarial Science or any relevant or equivalent qualifications from a recognised university
• Three (3) years’ experience in a similar role
• Relevant Professional Qualifications such as ACII, AIIK or equivalent
• Familiar with the ERP process and Microsoft Office suite
• Proficient in the use of accounting systems
• Impeccable planning and budgeting skills
• Good understanding of Finance and relevant regulations on Pension Schemes
• Demonstrated leadership and supervisory skills
• Good communication, interpersonal and team-building skills.
• Ability to work under pressure
• Proven problem-solving skills and knowledge of conflict management.
• Excellent negotiation skills