Careers at Kyosk Digital Services

Role Profile:

Kyosk is looking for a passionate Software Development Engineer in Test (SDET) to work in the Quality Assurance (QA) team to help in the testing of the solutions developed by the software engineers on the leading edge of innovation in Africa. The successful candidate will be responsible for all aspects of test automation with the goal of achieving at least 95% test automation coverage.

As an SDET you will join the other Product and Technology professionals who share a passion for leveraging technology to empower informal retailers across the African continent. You’ll work with teams from multiple countries across the organization to create innovative solutions for Kyosk’s customers and internal teams.

To be successful in this role you will need to be analytical, have high attention to detail, be able to carry out multiple tasks in tandem, support other team members when needed and still be able to deliver despite distractions.

Key Responsibilities:

• Test Automation: Create and maintain a comprehensive set of automated tests at all levels by referring to the technical and product documentation. Configure these automated tests to execute reliability and efficiently in CI/CD environments. Contribute to the following types of automated tests : performance, API and E2E tests using tools such as Playwright, Gatling, Postman. Recognise and automate the routine tasks which can reduce the time for regression testing. Track and communicate test results in a timely, effective, and automated manner.
• Manual Testing: Assist with Manual Testing whenever required. Ensure thorough manual testing is done when tickets are assigned to the QA individual, thus increasing confidence in the releases. Ensure the manual test case suite is up to date and also create manual test cases in JIRA, for all new feature releases.
• Test Coverage: Work towards attaining a minimum 90% test coverage on the service assigned to you. Automated tests should consider both positive and negative test cases, which will make code releases a faster and automated process thus reducing the time for manual automation, and allowing teams to do more exploratory testing. Be aware of new functionalities being added to your respective service and plan to add test cases consecutively. Actively work towards decreasing the testing time.
• Test Stability: Own the test pipeline triage and ensure pipeline failures are triaged promptly. This will ensure developers are not blocked on code merge. Carry out performance tests regularly to identify the systems’ breaking point. Communicate this information to the correct team members promoting a proactive behaviour to problem solution.
• Release Management: Be aware of items being released into production and identify gaps in the automated tests and plan for manual testing by communicating the same to manual test team members.
• Domain Knowledge: Take time to deeply understand the Kyosk architecture by reading the technical and product documentation. This will allow you to quickly identify areas in which the issue has occurred which will reduce the turnaround time for the bug resolution.
• Team Collaboration: Interact closely with other cross functional teams towards the delivery of engineering goals. Be able to identify the effect of code change, and communicate the same to other dependent teams promoting proactive communication.
• Process Adherence: Adhere to agile processes identified by Kyosk. You are encouraged to find better ways of performing the day to day tasks, getting buy-in from team members and eventually updating the Kyosk Engineering SOP’s.

Minimum Requirements & Key Skills:

• 2+ years of writing automated tests by referencing technical and product documentation and have working experience with testing and deployment of software to real production environments;
• You have working experience of a test automation tool and have added the respective tests to a CI/CD pipeline
• Experience working with Agile methodologies, Scrum and demonstrated experience in working in end-to-end software development lifecycles.
• Proficiency with tools of the product and engineering trade such as JIRA, GIT, a CI/CD tool ex GCP, SQL etc.
• Working experience in any of the popular automation tools such as Cucumber, Cypress, Gatling, Postman etc.
• Have working experience in programming concepts such as OOP’s, Flow Control Structures etc

Desired Technical Competencies:

• Experience in expertly troubleshooting production issues leading to a quick turnaround to resolution
• Experience in e-commerce, payments, and/or distribution of FMCG products is a plus
• Certifications in any level of ISTQB is a plus
• Ability to independently plan, execute and deliver on tasks
• Aware of when to seek guidance when blocked ensuring project delivery is not compromised
• Experience in building test automation frameworks is a plus
• Able to understand developers code and create use cases for test automation is a plus

Desired Behavioral Competencies:

• You have experience in handling the pressure of fast-paced environments typical of a tech startup environment where you wear multiple hats and have access to limited resources
• You have a strong desire for continuous improvement
• You can work under pressure, with tight timelines and ambitious deadlines
• You have a passion for digital products
• You can stay motivated through difficult challenges, and occasional long hours
• Your passion is contagious, and you use it to inspire the rest of the team
• You have equal empathy for internal users, and our target market of informal retailers
• You have a strong work ethic and exhibit genuine care for the team and their products, with a willingness to go to any necessary length to ensure their success
• You have integrity: You do what you say you will do and make no excuses.
• You develop a deep understanding and respect for what each team member is responsible for, and trust them to do their job
• Your confidence and experience make you trust your instinct and communicate persuasively.
• You are detail-oriented, process-driven, and organized

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Role Profile:

Kyosk is looking for a passionate Software Engineer II - Android to help strengthen the development competency of a team of software engineers who are developing solutions on the leading edge of innovation in Africa. The successful candidate will play a supporting role in the full SDLC of the team's output.  

As a Software Engineer II, you’ll join our growing team of Product and Technology professionals who share a passion for leveraging technology to empower informal retailers across the African continent. You’ll work with teams from multiple countries across the organization to imagine and build innovative solutions for Kyosk’s customers and internal teams.

To be successful in this role you will need to be passionate about using technology to solve real world problems. You will contribute to high quality, resilient, scalable software using industry best practices.

Key Responsibilities

• Contribute to the design of technical solutions
• Deliver working software implemented from technical designs
• Investigate and resolve errors
• Adhere to Kyosk's development processes

Minimum Technical Requirements:

• 3 years of software development experience
• Experience working with Agile methodologies
• Experience with administrative tools, e.g. Issue Tracking, Wikis, etc
• Working knowledge of dev tool chain (e.g. IDE, CI/CD, version control)
• Android: Working knowledge of 
• Basic knowledge of containerization and orchestration
• Experience implementing components of a system from technical designs/specifications

Minimum Behavioural and Soft Skills Requirements:

• Strong work ethic
• Focus on delivery
• Punctual
• Works mostly independently
• Passion for learning
• Considerate of value chain outside of sphere of responsibility

Desired Technical Competencies:

• 3-5 years experience of the full SDLC (analysis, design, development, testing, integration, deployment, documentation, triage)
• Kotlin - Extensive experience in developing Android applications using Kotlin, including familiarity with Kotlin's advanced features and integration with Android SDK.
• XML for UI Implementation - Proficiency in using XML for designing UI layouts, styles, strings, menus, preferences, drawables, animations, navigation, and data storage in Android applications.
• Product Design Implementation - Proven ability to collaborate with design teams to accurately translate mobile app mockups and specifications into functional user interfaces.
• SQLite Experience - Proficiency in SQLite for Android, including database creation and management, executing CRUD operations, building complex queries, managing transactions, using prepared statements, designing schemas, validating data, utilizing helper classes, tuning performance, handling migrations, managing backups/restores, and testing data access code.
• JUnit - Demonstrated expertise in implementing unit testing for Android applications using JUnit - added advantage 
• Apollo Client for GraphQL - Experience integrating Apollo Client in Android applications for effective GraphQL API interactions and data management - added advantage
• Truth - Experience with Truth, an assertion library, to enhance test readability and maintainability in Android application development - added advantage
• Mockk - Familiarity with Mockk for effective mocking of classes in Kotlin unit testing, aiding in test efficiency and reliability.Knowledge of test-driven development practices is essential - added advantage
• Experience in e-commerce, payments, and/or distribution of FMCG products - added advantage
• Basic knowledge of the shift-left approach
• Working knowledge of system non-functional requirements (e.g. code readability, maintainability, scalability, extensibility, testability, etc)

Desired Behavioral Competencies

• Ability to give reasonably accurate time estimates
• Constantly seeks to improve tech and processes to streamline development
• Ability to work under pressure, with tight timelines and ambitious deadlines
• You have integrity: you do what you say you will do and make no excuses. 
• Promote psychological safety in the team, as well as across the entire organisation.