Careers at One Acre Fund

About the Role

• We are seeking a Senior Quality Assurance Supervisor with a minimum of 2 years experience who will support the daily compliance and quality assurance processes of the macadamia factory from receipt through processing to dispatch of products ensuring compliance to customer, internal, legal and statutory requirements

Responsibilities

Materials Management (Raw & Processing Aids)

• Raw Material Intake: Oversee the Raw Material receiving checks. Verify the quality of incoming raw nuts (Good quality, SKR, Moisture content)
• Packaging Inventory: Manage the quality of packaging materials and other processing aids before acceptance to the processing factory

Product Integrity & Quality Assurance

• Finished Product Compliance: Oversee the grading and classification of macadamia kernels to ensure they meet international standards and customer specifications regarding size, color, and quality defect limits.
• In Process Quality Control: Manage the hourly sampling regime at key stages (Cracking, Sorting, Drying). Ensure operators are correctly identifying critical defects such as immature nuts, insect damage, and mold.
• Sensory Analysis: Enforce organoleptic testing protocols to detect early signs of rancidity (oxidative stability) or off-flavors caused by improper drying or storage.
• Hold & Release: Authority to place On Hold any batch of nuts that fails moisture specs or shows signs of contamination, preventing it from reaching the packing line.
• Verify monitoring records for defined Critical Control Points (e.g., drying temperatures for Salmonella control, metal detection for physical hazards).
• Conduct independent verification checks on CCP records to ensure accuracy and prevent record falsification
• Monitor Operational Prerequisite Programs (OPRPs) such as allergen controls (if applicable), sieving, or sorting performance.
• Immediately escalate deviations from critical limits and ensure corrective actions are implemented and documented.

Management of Team Performance (Quality of Inspectors)

Monitoring the Monitors, You are responsible for the accuracy of your team.

• QA Inspectors: Support in the incoming material checks, in process line checks, sorting/operators team quality of work against standards and final packing inspectors quality of work
• Sanitation Inspectors: Inspect the cleaners work after they finish but before production starts. Provide immediate feedback if residue is found.
• Training & Competency: Maintain training matrices for both teams. Ensure sanitation staff understand Hygiene, sanitation and chemical safety and QA staff understand sampling validity, process checks and customer requirements
• Resource Allocation: Manage shift rotas to ensure coverage during peak seasons, ensuring no production line runs without QA presence and no cleanup happens without supervision.

Final Product Confirmation & Release Support

• Review laboratory results, moisture confirmations, grading reports, and packaging compliance before recommending product release
• Verify finished products meet internal specifications, export standards, and customer-specific requirements
• Ensure finished products are not dispatched without documented quality confirmation
• Maintain records of product approvals and quality release confirmations

Prerequisite Programs (PRP) Inspection & Reporting

• Conduct routine PRP inspections covering sanitation effectiveness, pest control trends, glass & hard plastic control, environmental monitoring, hygiene compliance, and waste management
• Review pest control service reports and escalate adverse trends
• Support zoning enforcement between Low Risk and High Care areas to prevent cross-contamination
• Document inspection findings and report gaps for corrective action

Qualifications

Technical skills:

• Minimum academic Qualification: A minimum of a diploma or degree in food science or food technology
• Knowledge of food quality standards: Must have either ISO 22000 experience, HACCP, FSSC 20000, BRCGS,
• Attention to detail: Able to identify issues on time for their escalation and problem resolution
• People Management: Experience in managing a team
• Attention to detail: Ensures all your tasks are completed to the business’ specifications.
• Problem-solving: Identify solutions to problems encountered
• Written and verbal communication: Able to communicate in word and written form of communication
• Ability to work as part of a team: Play role of a team member to assist the team to accomplish common goal
• Time management: Manage activities for your deliverables
• Experience in Macadamia processing preferred

go to method of application »

About the Role

• Seeking an experienced food safety professional with 5+ years in food manufacturing to lead our Food Safety Management System and BRCGS/FSSC certification, opening the premium export markets that raise the price farmers earn for their macadamia.
• Premium export markets only buy from certified suppliers. This role owns the Food Safety Management System behind our BRCGS and FSSC certification. Hold it, and we reach higher-value markets that raise the price farmers earn for their macadamia.
• You lead the food safety team: review shift records, check CCPs and monitoring, and walk the floor from receiving to packing. You close audit findings, drive corrective actions, investigate issues to root cause, coach your team, and prepare for audits.

Responsibilities

Appointed as Food Safety Team Leader, responsible for;

• Ensuring the FSMS is established, implemented, maintained and updated;Managing and organizing the work of the food safety team;
• Ensuring relevant training and competencies for the food safety team
• Reporting to top management on the effectiveness and suitability of the FSMS.
• To manage the food safety team and organize its work.
• To ensure relevant training and education of the food safety team members.
• To ensure that the food safety management is established, implemented, maintained, and updated.
• Ensure that information on internal communication is included in the updating of the Food Safety Management System,
• Verification of the accuracy of the flow diagrams by on-site checking,
• Maintaining records of verified flow diagrams, corrections, and corrective actions
• Conduct a hazard analysis to determine which hazards need to be controlled, the degree of control required to ensure food safety, and which combination of control measures is required,
• Analysis of the results of the verification activities,
• Plan and implement the processes needed to validate control measures and/or control measure combinations, and to verify and improve the Food Safety Management System,
• Systematically evaluate the individual results of planned verification,
• Analyse the results of verification activities, including the results of the internal audits and external audits,
• Evaluate the Food Safety Management System at planned intervals and to report to top management on the effectiveness and suitability of the FSMS.

Ensure 100% maintenance requirements of both FSMS (BRC & FSSC) and other legislation requirements (Kosher, Halal & Kephis) in the next six months.

• Communication of FSMS objectives, tracking of their achievements.
• Effective communication of food safety related issues & recommendations to top management.
• Ensure proper monitoring of FSMS related controls such as CCP, OPRP monitoring, verification of PRP programs to ensure compliance.
• Timely closure of raised gaps/NCRs from both internal and external audits conducted for the FSMS

Ensure capacity building for QA & EA for raw material receiving and factory processes to ensure we are able to source NIS of at least 75% by the end of 2025

• Training on quality processes from sampling to analysis.
• Efficient feedback loop for both teams to ensure implementation of optimal QC processes that help achieve highest possible NIS quality.

Ensure 100% support to processing operations to realize a final product packed complies to statutory, customer & organizational requirements in the next six months.

• Update changes on requirements by interested stakeholders.
• Spearheading food safety culture through increased awareness on food safety requirements for all staff.
• Manage Product analysis against requirements.
• Manage Swabs & personnel hygiene analysis (Environmental monitoring)
• Ensure 100% compliance to factory bi-weekly meetings, timely escalation of issues & recommendations to processing lead.
• Ensure 100% sync with department heads to enhance collaboration, work in the factory.
• Optimization, planning of deliverables and cost cutting measures for the unit.
• Implement drying controls and Ensure that there is 20MT NIS available for cracking every day.

Qualifications

Technical skills:

• Minimum academic Qualification: Bachelor’s degree in food science.
• Knowledge of quality standards: Must have ISO 22000 experience, HACCP, FSSC 20000, BRCGS.
• Attention to detail: Ensures all your tasks are completed to the business’ specifications.
• Problem-solving: Establish root cause and find solutions to meet the required quality standards and customer requirements.
• Analytical skills: Have the ability to identify a problem, investigate to find out relevant facts, and find a logical solution.
• Written and verbal communication: Strong verbal communication skills can help you explain ways to improve processes to other people so they can achieve set quality standards.
• Ability to work as part of a team: Teamwork champion for team work to to help all departments implement FSMS.
• Time management: Ensures you have adequate time to complete your tasks to the desired quality standard, then confirm they comply with specifications.