Careers at Solvo Global

We are seeking an organized, proactive, and detail-oriented HR Representative to provide administrative and operational support to the Human Resources department. This role plays a key part in managing employee records, supporting recruitment processes, onboarding new hires, administering employee benefits, and assisting with employee engagement and development initiatives.

Key Responsibilities

• Maintain accurate, up-to-date, and confidential employee records.
• Support the administration, maintenance, and validation of data within HRIS platforms.
• Prepare HR-related reports and documentation.
• Manage interview schedules and candidate communications.
• Coordinate onboarding processes for new employees.
• Facilitate onboarding and orientation sessions.
• Ensure all required hiring documentation is completed and compliant.
• Serve as the first point of contact for employee inquiries regarding policies, procedures, and benefits.
• Escalate complex issues to the appropriate Human Resources team.
• Manage employee communications and provide timely follow-up on requests.
• Provide administrative support for employee benefits administration.
• Ensure employee files comply with legal, regulatory, and organizational requirements.
• Track attendance and training records.

Requirements:

• Previous experience in Human Resources, personnel administration, recruiting, or related functions.
• Knowledge of onboarding processes, employment documentation, and employee file maintenance.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, and Teams).
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to handle sensitive and confidential information.
• Service-oriented mindset with the ability to interact effectively with employees at all levels.
• Ability to manage multiple priorities in a dynamic environment.
• Experience with HRIS systems is a plus.

Why Join Us?

• Opportunity for professional growth within Human Resources.
• Collaborative and dynamic work environment.
• Involvement in organizational development projects and talent initiatives.

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We're looking for an Operations Supervisor to lead a team of 12-18 employees, drive operational excellence, and deliver world-class customer experiences.

What You'll Do

• Lead, coach, and motivate a team to achieve performance and quality goals
• Manage daily operations, staffing, service levels, and customer satisfaction
• Foster a culture of accountability, engagement, and continuous improvement
• Collaborate with Quality, Training, and Recruiting teams
• Provide ongoing feedback, recognition, and development opportunities
• Drive retention strategies and team performance

What We're Looking For

• Leadership experience in customer service or contact center environments (preferred)
• Strong communication and problem-solving skills
• Positive, solution-oriented mindset
• Ability to multitask and perform in a fast-paced environment
• Passion for coaching, mentoring, and developing people
• Advanced level of English (C1-C2)