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  • Posted: Dec 5, 2025
    Deadline: Dec 13, 2025
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  • Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
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    Configuration Analyst

    Responsibilities

    The purpose of the role is to perform analysis, definition, and configuration of new M-Pesa services and associated controls on both the mobile money and financial crime monitoring platforms. The role will also act as a centralized control for the required configuration changes on the new anti-money laundering (AML) platform, Siron.

    • Requirement Analysis: Analyze and document requirements for business services and associated AML controls, arising from new service initiatives or general trend analysis/alert effectiveness investigations.
    • Configuration Management: Configure and document configuration solutions for the mobile money platform in line with agreed business requirements.
    • AML Platform Configuration: Configure new AML platform workflows, alerts, parameters, monitoring schedule, and report schedule, and perform testing accordingly.
    • Watchlist Effectiveness Checks: Perform regular checks of Watchlist effectiveness by testing against third-party assurance toolset (SWIFT) to ensure that screening in the AML systems is working correctly.
    • Filtering Rule Maintenance: Maintain and document filtering rule changes for Watchlist screening arising from regular effectiveness testing or from external inputs.
    • AML System Controls Review: Review and develop a full understanding of SIRON controls in place in all markets, report to Group Compliance and market stakeholders on updates of scenarios, configuration, and reports across markets, and escalate issues when appropriate.
    • Documentation: Maintain good quality documentation of configuration changes made on the platforms.
    • Knowledge Transfer: Provide knowledge transfer to markets for alert, report, and workflow changes that are executed.
    • Testing Support: Work with the Test Manager to assist in the specification of Functional Acceptance Test strategy and test scenarios
    • Testing and Troubleshooting: Configure, test, and troubleshoot platform issues across all MPA markets, ensuring minimal operational disruptions. 
    • Stakeholder Support and Collaboration: Analyse Requests for Information (RFIs) and change requests raised by the markets, providing documented solutions or recommendations. 
    • Support Agile Release Trains (ARTs) on mobile money and AML platform dependencies. 

    Qualifications

    • Mobile Payment Systems: Basic understanding of mobile payment systems.
    • AML Systems: Strong knowledge of Anti-Money Laundering systems, particularly the Siron System.
    • FinTech Systems: Familiarity with FinTech 2.0 & G2 systems.
    • Analytical Skills: Strong analytical skills to assess business requirements and define appropriate configuration solutions.
    • Configuration Skills: Experience in configuring financial crime monitoring platforms and mobile money platforms.
    • Documentation Skills: Proficiency in maintaining detailed documentation of configuration changes.
    • Communication Skills: Ability to communicate effectively with stakeholders and provide knowledge transfer.
    • Experience of software development lifecycle is essential, in agile and waterfall methodologies
    • Understanding of the financial services industry (e.g banking, mobile money, retail financial services).
    • Experience working within a multi-national team and serving customers from multiple countries would be of benefit.
    • Formal Anti Money Laundering qualification would be an advantage.

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    M-Pesa Africa: Executive Head- Legal and Regulatory Affairs

    Responsibilities

    Legal Support and Oversight

    • Negotiate and draft complex partnership agreements with the key MPA Partners.
    • Where required liaise with Vodafone/Vodacom/Market on the delivery of joint targets in relation to the legal relationship between Safaricom and Vodafone/Vodacom/MPA on M-PESA related matters e.g. Trademark matters, M-PESA managed service agreements, IMT (international money transfer) agreements.
    • Participate and actively contribute to stakeholder review sessions on legislative issues materially affecting Financial Services, such Anti- Money Laundering, Electronic Financial Services, and Communications etc.
    • Ensure timely submission of monthly and ad hoc reports as may be requested.
    • Dispute management for litigation matters that arise from MPA contracts.
    • Ensure timely submission of monthly and ad hoc reports as may be requested.
    • Dispute management for litigation matters that arise from MPA contracts.
    • Provide general legal advice to MPA on a case by case basis.
      Manage the IP Assets of MPA.

    Regulatory inputs into Group commercial planning processes

    • Ensure regulatory matters, which have material value, are accounted for correctly in OpCo business plans, budgets, and strategies.
    • Develop and implement regulatory strategies to ensure compliance with all local and international regulatory requirements.
    • Embed regulatory considerations in Group commercial product development to ensure product alignment with regulatory requirements in deployment markets.

    Mobile Financial Services regulatory and Tax Policy support

    • Provide regulatory advice and support to Group OpCos on key issues identified in Group Regulatory Team Strategy and as requested leveraging experts from Vodacom, Safaricom and Vodafone. Notably focusing on Mobile Financial Services policy, regulatory and tax issues.
    • Group in-country representation at national, regional and global policy events to support Group and OpCo advocacy strategy.

    Group regulatory governance and reporting

    • Act as a key interface between the Head of Regulatory and other departments within the organization
    • Provide regulatory input to ensure that, M-Pesa Africa Management, Vodacom Management (and Vodafone Management in accordance with Delegation of Authority) are briefed on the value and risk of material legal and regulatory issues. 
    • Provide other reports and information required by M-Pesa Africa, Vodacom Management and Vodafone Group as may be required from time to time.

    Group-wide policies and strategies

    • Working with the team, support the development of Group-wide policies and strategies, which can be used by Group and OpCo representation with key stakeholders and regulators.
    • Monitor and ensure timely compliance with findings of regulatory inspections and audits.

    Regulatory community and development programmes

    • Monitor and interpret regulatory developments and industry trends in key M-Pesa and African markets.
    • Participate in and contribute to “Regulatory Community” programme and activities to ensure that we are leveraging benefits of global company with strong local roots, specifically in area of mobile financial services regulation and tax policy.
    • Provide Mobile Financial services regulation and taxation policy contribution to Regulatory Development Programme to increase understanding and build capability across the community, including coaching, training, presentations, workshops.
    • Support Group regulatory capacity building initiatives to enhance regulatory knowledge and awareness across the organization and key stakeholders.

    Strategy and new business regulatory support

    • Provide regulatory support to Group Strategy and new business activities, including due diligences and assessments of opportunities.

    Regional and sub-regional institutions engagement

    • Provide regulatory support on matters being worked on by regional and sub-regional institutions (i.e. ITU, ATU, SADC, CRASA, COMESA, EAC) to secure regulatory decisions and minimise risk. Notably focus on Mobile Financial Services and Taxation Regulation.

    Compliance with all relevant laws and regulations across various African markets

    • Provide the M-Pesa Africa business skilled and specialized professional legal services, with an emphasis on contractual drafting, negotiation and review, legal research, legislative watch, and regulatory support on an ongoing basis.
    • Provide legal input and support on a wide range of legal matters such as contracts, legislative compliance, litigation, employment law, intellectual property, and corporate governance.
    • Provide legal advisory support services to M-Pesa Africa to ensure statutory compliance with existing law and regulatory requirements.
    • Liaise with external counsel handling legal matters on behalf of M-Pesa Africa.
    • Together with the internal audit and risk teams, undertake internal legal compliance audits.
    • Provide legislative watch and update the business on any new legislation that affects M-Pesa Africa and its operations, while ensuring collaboration with the regulatory and public policy team to provide comments or feedback for any draft laws prior to gazettement and collaborate with legislative stakeholders to ensure the interests of the business are met and protected, as applicable.

    Key performance indicators:

    • Regulatory Compliance Rate: Measure the percentage of compliance with local and international regulatory requirements across all markets.
    • Legal Issue Resolution Time: Track the average time taken to resolve legal issues, including contract negotiations, litigation, and compliance matters.
    • Stakeholder Engagement and Satisfaction: Evaluate the level of engagement and satisfaction among internal and external stakeholders, including regulatory bodies, business units, and external counsel. 

    Qualifications

    • Degree in Law from a reputable commonwealth university
    • Diploma in Laws from the Kenya School of Law;
    • Minimum of 10 years of experience in regulatory affairs within the financial services industry.
    • Other post graduate diplomas or certificate courses suitable for the role in legal matters such as arbitration/mediation & negotiation skills, AML, IP, Legislative Processes/Drafting, etc.
    • Demonstrated success in developing and implementing Legal and regulatory strategies.
    • Strong leadership abilities and a strategic mindset.
    • Excellent communication, negotiation, and stakeholder management skills.
    • Proven experience working across multiple African markets, with a strong understanding of pan-African regulatory requirements.

    Method of Application

    Use the link(s) below to apply on company website.

     

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