Configuration Analyst at Safaricom Kenya

Responsibilities

The purpose of the role is to perform analysis, definition, and configuration of new M-Pesa services and associated controls on both the mobile money and financial crime monitoring platforms. The role will also act as a centralized control for the required configuration changes on the new anti-money laundering (AML) platform, Siron.

• Requirement Analysis: Analyze and document requirements for business services and associated AML controls, arising from new service initiatives or general trend analysis/alert effectiveness investigations.
• Configuration Management: Configure and document configuration solutions for the mobile money platform in line with agreed business requirements.
• AML Platform Configuration: Configure new AML platform workflows, alerts, parameters, monitoring schedule, and report schedule, and perform testing accordingly.
• Watchlist Effectiveness Checks: Perform regular checks of Watchlist effectiveness by testing against third-party assurance toolset (SWIFT) to ensure that screening in the AML systems is working correctly.
• Filtering Rule Maintenance: Maintain and document filtering rule changes for Watchlist screening arising from regular effectiveness testing or from external inputs.
• AML System Controls Review: Review and develop a full understanding of SIRON controls in place in all markets, report to Group Compliance and market stakeholders on updates of scenarios, configuration, and reports across markets, and escalate issues when appropriate.
• Documentation: Maintain good quality documentation of configuration changes made on the platforms.
• Knowledge Transfer: Provide knowledge transfer to markets for alert, report, and workflow changes that are executed.
• Testing Support: Work with the Test Manager to assist in the specification of Functional Acceptance Test strategy and test scenarios
• Testing and Troubleshooting: Configure, test, and troubleshoot platform issues across all MPA markets, ensuring minimal operational disruptions. 
• Stakeholder Support and Collaboration: Analyse Requests for Information (RFIs) and change requests raised by the markets, providing documented solutions or recommendations. 
• Support Agile Release Trains (ARTs) on mobile money and AML platform dependencies. 

Qualifications

• Mobile Payment Systems: Basic understanding of mobile payment systems.
• AML Systems: Strong knowledge of Anti-Money Laundering systems, particularly the Siron System.
• FinTech Systems: Familiarity with FinTech 2.0 & G2 systems.
• Analytical Skills: Strong analytical skills to assess business requirements and define appropriate configuration solutions.
• Configuration Skills: Experience in configuring financial crime monitoring platforms and mobile money platforms.
• Documentation Skills: Proficiency in maintaining detailed documentation of configuration changes.
• Communication Skills: Ability to communicate effectively with stakeholders and provide knowledge transfer.
• Experience of software development lifecycle is essential, in agile and waterfall methodologies
• Understanding of the financial services industry (e.g banking, mobile money, retail financial services).
• Experience working within a multi-national team and serving customers from multiple countries would be of benefit.
• Formal Anti Money Laundering qualification would be an advantage.