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  • Posted: Apr 4, 2025
    Deadline: Apr 14, 2025
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  • Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...
    Read more about this company

     

    Corporate Sales Executive - Premier Branch

    Key Responsibilities

    • Secure new GI business through intermediaries.
    • Retain existing GI business as per set objectives.
    • Maintain excellent customer service to intermediaries and clients.
    • Service existing business and resolve customer complaints.
    • Follow up on renewals for general insurance business.
    • Forward proposal forms to the underwriting department.
    • Follow up premium collections for GI clients.
    • Prepare weekly and daily reports as required.
    • Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk.
    • Respond to customer and client enquiries.
    • Follow up on commissions and claims issues emanating from intermediaries.
    • Recruitment of intermediaries as per set objectives.
    • Conversion of FAs and IFA’S  in the market to ensure all are placing general insurance business.
    • Continuous execution of initiatives and strategies per market to ensure meeting of set objectives and reviewing them where need be. 
    • Training of intermediaries on general insurance products and submitting training schedules to supervisors. 
    • Use an authorised incentive scheme to bring in new business through training intermediaries on the same and marketing it. 
    • Creating strategic partnerships with intermediaries for maximum business support. 
    • Sharing of market intelligence with the supervisor.
    • Work closely with the underwriter and branch manager, and other lines of business to achieve set objectives.
    • Perform any other duties as may be assigned from time to time.
    • Delegated Authority: As per the approved delegated authority matrix.

    Knowledge, experience, and qualifications required.

    • Bachelor’s degree in a business-related field.
    • Progress in Professional qualification in Insurance (DIP ACII, DIP IIK, ACII, IIK).
    • 2- 4 years’ relevant experience in the insurance industry.

    go to method of application »

    Assistant Health Underwriter

    Job Purpose:

    • Providing assistance to the Assistant Manager Medical Underwriting in implementing the underwriting philosophy.

    Key Responsibilities

    • Implement underwriting philosophy, strategy, process and guidelines for the medical insurance business to 
      ensure profitability and achievement of the set loss ratio targets.
    • Analyse proposed risks and make decisions to accept or reject.
    • Determine the rates and terms to charge.
    • Ensure risk survey recommendations are communicated in time and follow up on implementation.
    • Ensure compliance to the company credit policy.
    • Manage company records and ensure proper filing of client information both manual and electronic.
    • Delegated Authority: As per the approved Delegated Authority Matrix
    • Perform any other duties as may be assigned from time to time.

    Knowledge, Experience, and Qualifications required.

    • Bachelor’s degree (insurance option preferred).
    • Progress in Professional qualification in Insurance (ACII, FLMI or IIK).
    • 2-4 years’ experience in medical.

    go to method of application »

    Manager Clinicals

    Job Purpose:

    • Managing Clinical processes and procedures through the use of effective techniques to achieve the objectives of cost control and operational efficiency.

    Key Responsibilities

    • Responsible for the development and implementation of clinical practice management aimed at providing.
      leadership in the provision of healthcare to our members, as well as managing costs and Healthcare outcomes.
    • Develop and implement a Managed Care strategy aimed at coordinating medical care to achieve good patient experience, better treatment outcomes, and reduced healthcare costs.
    • Manage contracts with service providers, including developing innovative reimbursement options and positioning Britam as a partner to the providers.
    • Overseeing case management practices to ensure quality and sustainability. 
    • Provide leadership in developing metrics for measuring quality outcomes and obtain collaboration with service providers in meeting the set standards.
    • Provide leadership in the utilization of clinical and claims data to develop innovative products and processes that provide a competitive advantage to Britam in health insurance services.
    • Overall responsibility for managing chronic conditions and inpatient services cost outcomes through the wellness program.
    • Guiding the business in compliance with health regulations relating to health insurance.
    • Monitor, prevent, and control medical claims fraud by carrying out regular audits on the internal and external systems/ processes, as well as providers.
    • Supervise, train, and mentor medical case management, Wellness Call Centre staff to achieve a high level of motivation and productivity by the team.
    • Prepare regular reports to clients, management, and advise the medical underwriting section on relevant claims findings for medical risk review.
    • Delegated Authority: As per the approved Delegated Authority Matrix.

    Knowledge, experience, and qualifications required

    • Bachelor’s degree in a medical-related field
    • Professional qualification in Insurance (ACII or IIK)
    • 2 - 6 years’ experience in medical, with at least 2 years in a supervisory position.
    • Experience in managing complex medical insurance operations (Claims, case management, and provider network)

    Method of Application

    Use the link(s) below to apply on company website.

     

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