Vacancies at SunCulture Kenya Ltd

About the Role 

Reporting to the Head of Credit the ideal candidate will ensure all approved and disbursed PayG loans are fully repaid as stipulated in the terms and conditions to prevent loss to the business due to non-repayment.

Key Responsibilities

• Project relevant trends that affect the collectibles of the PayG portfolio in early arrears and isolate potential problem areas. 
• Conduct field customer visits (on a need basis) and telephone calls to follow up on payments and collect from PayG debtors.
• Ensure over 1-90-day arrears management for all disbursed PayG loans is fully executed.
• Ensure weekly arrears reports are prepared for all the Relationship Managers & regions and follow with them to ensure full repayment.
• Ensure an up to date register on loan related insurance claims is maintained and ensure prompt reimbursement from underwriters.
• Manage resource scheduling and the determination of priority of work and procedures to maximize production output and success levels for the credit collection Relationship Managers.
• Generate compliance and risk reports for use in decision making and performance appraisals.
• Perform any other duties within the scope of this position.

Knowledge and skills for the Role

• Business related degree, CPA qualification is an added advantage.
• At least 2- -3 years experience in debt collection and recovery environment (Practical experience in Lending and recovery).
• Knowledge in credit management and banking is an added advantage.
• Capable and willing to work extended hours
• Excellent interpersonal skills with good leadership skills.
• Evidence of well-developed organizational skills and the ability to meet strict deadlines.
• Knowledgeable on the Financial services, Micro Finance and consumer lending sectors is a must.
• Sound verbal communication skills including the ability to negotiate respectfully and assertively 
• Accuracy and attention to detail.
• Demonstrated ability to quickly learn new systems and processes.    
• Demonstrated commitment to service excellence.
• Proficiency in GSuite, Microsoft Office

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About Role

As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills.

Responsibilities

Recruitment and training.

• Source, identify and recruit astute and goal-oriented sales agents who will be willing and capable of selling SunCulture products
• Train, and onboard the sales agents to ensure they have all been set up for success in bringing in sales and meeting the company KPIs

Team Management

• Carry out daily and weekly check-ins with the teams to ensure there is maximum productivity
• Track Lead generation and selling processes of the sales agents
• Coordinate aftersales customer service to ensure brand strength

Sales

• Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs meant to be exceeded by the sales agents
• Monitor and push for numbers closures when it comes to the sales targets on the selling of SunCulture commodities
• Establish a rapport with the clients and also the community in ensuring that all the clusters allocated are fully utilized and understand SunCulture products and brand

Does this sound like you?

• Proven experience in a sales role in the energy sector
• Proven track record of successfully meeting sales quota
• Strong leadership abilities and outstanding interpersonal skills.
• Ability to think and plan strategically, plan, manage, and act to achieve set outcomes.
• Ability to work under deadline pressure and meet targets.
• Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
• Independent thinker with proactive decision-making capabilities
• Comfortable with ambiguity and experience working in a dynamic environment
• Have the ability to handle pressure, meet targets, keep cool-temper, and handle rejection gracefully.
• Be organized and be an expert in time management- both at personal and team levels
• A diploma or degree is an added advantage.