Current Openings at Fireside Engineering Group

We are thrilled to announce an opening for the position of ISP Technician at Fireside Group Ltd. All interested candidates are encouraged to apply.

Education and Qualification

• Minimum Certificate in Fiber optics.
• Atleast 1 year on Fiber optics.
• Proficiency in fiber handling & maintenance.
• Strong problem-solving skills and technical expertise.

Key Responsibilities:

• Installing and terminating fiber optic cables and other network equipment.
• Resolving Loss of Services and Connections within SLA.
• Ensure tickets are updated timely and closed with clears once resolved.
• Observing Health & safety guidelines and ensuring quality assurance throughout the implementation and maintenance period.
• Educating clients on basic troubleshooting processes and answering fiber optic related questions from customers. Individuals will work as a team with other technicians and NOC personnel and report to field supervisors.
• Fiber link faulting and faults resolutions within the service Level Agreement (SLA).
• Splicing fiber optics at various fiber distribution hubs, troubleshooting and testing fiber links with a light source, optical power meters and an OTDR.
• Providing timely updates on fiber faults to the NOC personnel and ensuring excellent customer service to the client.
• Any other duty that may be assigned from time to time.

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We are thrilled to announce an opening for the position of OSP Technician at Fireside Group Ltd. All interested candidates are encouraged to apply.

Education and Qualification

• Minimum Certificate in Fiber optics.
• Atleast 1 year on Fiber optics.
• Proficiency in fiber handling & maintenance.
• Strong problem-solving skills and technical expertise.

Key Responsibilities:

• Handle client requests for new connections, updates, reports, and NOC-managed info.
• Perform regular maintenance and inspections of fiber and copper networks.
• Carry out preventive maintenance to ensure system reliability and extend equipment life.
• Ensure cable paths, enclosures, and cabinets are secure, labelled, and meet quality standards.
• Use OTDR, fusion splicers, and power meters to diagnose cable issues.
• Collaborate with network monitoring teams to resolve faults and improve performance.
• Assist with installation, splicing, and termination of fiber and copper cables.
• Maintain accurate maintenance and repair records in tracking systems.
• Work to minimize service disruption and protect network integrity.
• Use monitoring and ticketing tools to manage installation and support requests.
• Ensure 100% compliance with QEHS standards.