Current Opportunities at CBRE Excellerate

Job Description:

• CBRE is seeking a highly organized and detail-oriented Contract Manager to join our team. The Contract Manager will be responsible for overseeing the planning and delivery of all contracted work on site, ensuring compliance with contractual agreements and fostering effective communication flow between all staff members. Additionally, the Contract Manager will manage all people HR activities and address HR-related concerns in a timely manner.

Key Responsibilities:
Contract Management:

• Accountable for the planning and delivery of all in-scope and additional contracted work on site.
• Review contract terms and conditions to ensure alignment with client expectations and company standards.
• Monitor contract performance and compliance, addressing any discrepancies or issues as they arise.

Communication and Coordination:

• Facilitate effective communication flow between all staff members to ensure seamless service delivery.
• Collaborate with cross-functional teams, including operations, finance, and legal, to address contract-related matters and resolve disputes.

HR Management:

• Manage all people HR activities, including recruitment, onboarding, performance evaluations, and training.
• Address HR-related concerns and grievances in a timely and professional manner, ensuring compliance with company policies and procedures.
• Work closely with the HR department to implement strategies for employee engagement and retention.

Risk Management:

• Identify potential risks and liabilities associated with contract agreements, implementing mitigation strategies to minimize exposure.
• Conduct regular audits and assessments to ensure compliance with regulatory requirements and industry standards.

Performance Monitoring and Reporting:

• Establish key performance indicators (KPIs) to measure the performance and effectiveness of contracted services.
• Generate reports and analytics to track contract performance, identify trends, and make data-driven recommendations for improvement.

Qualifications:

• Bachelor's degree in business administration, Finance, or a related field.
• Proven experience in contract management, with a minimum of 5 years in a similar role.
• Strong understanding of contract law and procurement processes.
• Excellent communication and interpersonal skills, with the ability to negotiate and influence stakeholders at all levels.
• Proficiency in contract management software and tools.
• Relevant certifications (e.g., CPCM, CFCM, CCCM) are a plus.

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Role Overview:

• To ensure satisfactory delivery of services against contractual terms and conditions, meeting and exceeding client expectations and ensuring the contractual commitments of CBRE are achieved.
• To ensure all maintenance work is called out in accordance with client and company policies and procedures and within health and safety legislative requirements.

Key objectives of the role (Not exhaustive or necessarily in order of importance):

• Assist in the issue of PPMs from the CMMS system, together with the update and maintenance of accurate records.
• Arrange site access for sub-contractors carrying out planned maintenance, including raising of Change requests and obtaining RAMS and compiling subcontractor packs.
• Update sub-contractor logbooks as required and requested, including filing of completed subcontractor
• maintenance packs and reports.
• Ensure that supplier and subcontractor feedback is regularly recorded.
• Assist with the submission of subcontractor and extra works quotations.
• Raise extra works purchase orders and send to suppliers and subcontractors.
• Support the tendering process for subcontractors and ensure all necessary service contract purchase orders are raised in a timely manner ready for the services required to operate the facility.
• Compile and submit time sheets.
• Monitoring and reporting of staff absence, update and maintain holiday/absence tracker.
• Assist with arranging staff training.
• Update/maintain contract training matrix.
• Responsible for compiling monthly Contract Reports.
• Assist contract management with filing to update and maintain contract logbooks.
• Deal with sub-contractor invoices and any associated queries, assisting with checking/processing for payment of all CBRE monthly invoices.
• Compiling the monthly site financial reconciliation.
• Supporting the Contract Management Team in ensuring the financial records, systems and reports are kept up to date, together with progressing contract Works in Progress, invoicing and credit control etc.
• Assist where needed with day-to-day enquiries from the CBRE team and Client.
• General administration and logistical support to contract Management.

Essential Education Desirable Education:

The successful candidate will have the following background:

• A good basic education with at least grade 12 and passes in Mathematics and English.
• Excellent IT skills with working knowledge in Microsoft Word and Excel.
• Three years' experience in a similar role with basic finance responsibilities.

Desirable Education:

• Grade 12 Mathematics and English.
• Knowledge of CAFM, CMMS or PPM management, Access Requests, change management system and PowerPoint.
• Experience covering both administrative and financial aspects.
• Supervisory experience recommendation.

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Job Description:

• CBRE is seeking a highly skilled and motivated Data Centre Operations Manager to join our dynamic team. The Data Centre Operations Manager will be responsible for overseeing the planning and delivery of all repairs, installation, and modification services within our data centre facilities. This role requires strong leadership, technical expertise, and the ability to effectively manage communication flow between shifts to ensure seamless service delivery.

Key Responsibilities:

• Service Planning and Delivery:
  • Plan and coordinate all repair, installation, and modification services within the data centre facilities.
  • Ensure timely and efficient execution of service activities to minimize downtime and maximize operational efficiency.
  • Oversee both self-delivery and contractor activity on site, ensuring compliance with safety regulations and company standards.
• Technical Expertise:
  • Possess a deep understanding of data centre operations, including power distribution, cooling systems, networking, and security protocols.
  • Provide technical guidance and support to the operations team to resolve complex issues and optimize performance.
• Communication and Coordination:
  • Facilitate effective communication flow between shifts to ensure continuity of operations and seamless handovers.
  • Collaborate with cross-functional teams, including facility management, engineering, and IT, to address operational needs and requirements.
• Risk Management:
  • Identify potential risks and develop mitigation strategies to safeguard critical infrastructure and data assets.
  • Conduct regular inspections and audits to ensure compliance with industry regulations and best practices.
• Performance Management:
  • Establish key performance indicators (KPIs) to measure the efficiency and effectiveness of data centre operations.
  • Analyze performance metrics and implement process improvements to optimize resource utilization and reduce costs.

Qualifications:

• Bachelor's degree in information technology, Electrical Engineering, or a related field.
• Proven experience in data centre operations, with a minimum of 5 years in a managerial role.
• Strong technical background with expertise in power distribution, cooling systems, and networking infrastructure.
• Excellent leadership and communication skills, with the ability to motivate and inspire teams.
• Proficiency in project management tools and techniques.
• Relevant certifications (e.g., CDCP, CDCS, PMP) are a plus.

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Role Overview:

• Responsible for providing an efficient and effective planned preventative maintenance, reactive maintenance and remedial works programme in a manner that achieves the objectives of the client by proactively administering the workplace services in accordance with the Service Agreement.

Key objectives of the role (Not exhaustive or necessarily in order of importance):

• Engineering Operations.
• Check for alarm indications. Investigate and implement rectification plans as necessary and follow the escalation procedures as set out by the client.
• Document and escalate alarms according to internal process.
• Monitor critical features and ensure process and equipment are operating according to set parameters.
• Ensure email correspondence is managed in real time.
• Transfer all hard copy information from operational teams to electronic document management platforms.
• Update DC alert spread sheet on all customer notifications.
• Ensure all DC alerts are closed out for the day unless instructed otherwise by the client.
• Raise all work order and ensure closed as per local KPI and SLA guidelines.

General Administration:

• Ensure high level of customer service is provided and maintained via formal communication, email.
• Ensure that weekly documented audits/ inspections by quality controller are presented to Site manager for signature before filing.
• Action job cards and advise on outstanding job cards and ensure job cards are fully completed and signed off by the requestor.
• All calls to be logged with the help desk.

Essential Education / Experience Knowledge & Skills:
The successful candidate will have the following background:

• Grade 12.
• A Technical N3/4 Certification is a must.
• Computer skills is essential.
• CDCP-compulsory.
• 3 years’ experience in similar position – experience within Data Centre's and added advantage.
• Facilities maintenance experience.
• Excellent customer relation skills.
• Good communication skills.
• Ability to plan, organise and control own work effort.
• Ability to work under pressure.
• Clear criminal record.

Other:

• Willingness to work shifts.
• Willingness to work overtime where required.
• Knowledge of equipment, materials. and suppliers used in facilities management.
• Have a good knowledge of machine tools, general maintenance.
• Excellent facility with common hand and power tools.
• Familiarity with building layouts and infrastructures.
• Good knowledge of electrical fixtures, fittings, repairs and maintenance thereof.
• Understand and follow oral and written instructions.

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Role Overview:

• Performs a variety of asset and site monitoring plant checks, basic repair, basic installation, and/or modification services or machine servicing under supervision.

 Key objectives of the role (Not exhaustive or necessarily in order of importance):

• Undertake maintenance procedures, regular checks and routine inspections on equipment in conjunction with the maintenance team.
• Ensure the continuous operation of the installed system.
• Undertake repair and minor works associated with the installed services relevant to their job designation.
• Assist and enhance service delivery through best practice and the effective use of site systems and equipment.
• Carry out personal risk assessments of maintenance and repair activities.
• Maintain Plant room condition is to best practice with support with the Plant Cleaner and Shift Team.
• Ensure all self delivery work and contractor activities are carried out in accordance to CBRE site Health & Safety procedures.
• Direct any out of lines to appropriate channels to address out of line situations.

The successful candidate will have the following background:

• Minimum of 3 years’ experience in a related field. Supervisory Training Certificates
• Recognised Apprenticeship
• Previous experience working in a similar building environment/business.
• Prefer experience relevant experience within the Data Centre                                                           

Role requirements 

• The Data Centre sites operate on a 24/7 basis as such incumbents may be required to respond operational requirements in line with functional responsibilities. Furthermore, due to the nature of the position and operational requirements of the company incumbents will be required to working according to a Shift Roster, details of which will be communicated by the Management Team.

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Role Overview:

• Performs a variety of repairs, installation, and/or modification services or machine servicing unsupervised and report back to Supervisor on completion.

Key objectives of the role (Not exhaustive or necessarily in order of importance):

• Undertake maintenance procedures, regular checks and routine inspections on equipment in conjunction with the maintenance team.
• Ensure the continuous operation of the installed system.
• Undertake repairs and minor works associated with the installed services relevant to their job designation.
• Assist and enhance service delivery through best practice and the effective use of site systems and equipment.
• Carry out personal risk assessments of maintenance and repair activities.
• Maintain and review stock levels, spares requirement through audit and timely ordering of parts.
• Ensure all work and contractor are carried out in accordance with CBRE site Health & Safety procedures.
• Ensure all self-performed work and contractors are carried out in accordance with ADC and CBRE site Health & Safety procedures.
• Accountable for the state of the plantrooms to best practice.

The successful candidate will have the following background: 

• Relevant Technical Qualifications.
• Minimum of 5 years’ experience in a related field.
• Recognised Apprenticeship.
• Previous experience working in a similar building environment/business.
• Sound Communication Skills.

 Role requirements 

• The Data Centre sites operate on a 24/7 basis as such incumbents may be required to respond operational requirements in line with functional responsibilities. Furthermore, due to the nature of the position and operational requirements of the company incumbents will be required to working according to a Shift Roster, details of which will be communicated by the Management Team