Current Opportunities at Gap Recruitment Services Limited

Job Purpose:

• To carryout repairs of items brought to the workshop, communicate to the clients and manage workshop processes.
• To prepare and facilitate all solar installations, service contracts, call outs and trouble shooting.

Key Responsibilities:

• Assist the team in designing of systems from main items to wiring diagrams/pictorials for presentation or any other purpose.
• Receive and record items brought into the workshop for repair and have an up-to-date report on their status.
• Diagnose faulty items brought to the workshop to find the root cause of failure, write a report and share with the client and concerned persons.
• Ensure all items brought to the workshop are repaired/returns to clients as per the findings and agreement with the client.
• Process and arrange proper return/replacement of defective item on warranty as per the company policy.
• Monitors repair parts usage to determine if current stock levels are adequate for maintaining repairs schedule and submits monthly requirement to procurement for action.
• Manage and plan for all service contracts. Ensure clients are informed of the visit 3 days in advance. Ensure follow up of expired contracts
• Open jobs in CRM for every solar installation while ensuring jobs are closed as and when they are concluded
• Prepare for all installations, site surveys and call outs by properly coordinating and allocating resources such us technicians and vehicles. Ensure preparations are done a day or 2 before actual installation dates to allow for early departure of the team to site.
• Prepare and send site survey, hand over, service contract and troubleshooting reports to the clients digitally via email. Ensure there is constant commination with the clients in case of any changes in timings etc.
• Ensure installation materials are always available in our stores
• Prepare and request for technicians' payments via petty cash and via sending directly to payables in Nairobi. Ensure all invoices are sent and posted on the system on time and correctly
• Manage day to day interactions with clients either directly or indirectly through receiving both internal and external calls, mail and walk in clients in the technical department.
• Invoicing and requisition of items from stores.
• Monitor all service calls out and ensure clients are billed for all call outs as per laid down policy.
• Research, test and write report for all new items brought for testing.
• Enforce workshop kaizen and the 6s by ensuring that only the required items are in the work shop and all the rest are in their rightful place.

Required Qualifications and Competencies:

• Bachelors Degree in Electrical/ Energy Engineering and/or related technical field.
• Basic Plumbing & Electrical Certificates will be an added advantage
• Hands-on Installation works in Solar Water Heating, PV & Power Back-up systems
• At least 3 years technical experience in the solar industry.
• Ability to work in a dynamic environment in a small team and enjoy multi-tasking and working under pressure to achieve deadlines.
• Quick learner, capable of grasping the structure & intricacies of the energy business & markets.

Interested?

Apply directly through Our Careers Page or email your CV to vacancies@gaprecruitment.co.ke

N.B. If you're emailing us directly, remember to insert in the email subject line Solar Service Technicians- Naivasha consideration by Thursday 28thSeptember 2023

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Job Purpose:

• The successful candidate will be responsible for formulating and executing robust online marketing strategies that enhance brand visibility, engage target audiences, and drive digital growth. Combining technical proficiency with marketing acumen, the Website Administrator & Online Marketing Executive is pivotal in strengthening the online presence and achieving the digital objectives.

Key Responsibilities:

• Website Administration:
  • Maintain, update, and ensure the smooth operation of our company website.
  • Coordinate with the web developers to enhance site performance.
  • Implement content updates, product uploads, or changes as required.
  • Monitor website traffic, analyze performance metrics, and provide regular reports.
• Online Marketing:
  • Develop and execute online marketing strategies to enhance brand visibility and increase traffic.
  • Manage PPC, SEO, and SEM campaigns to optimize online presence.
  • Coordinate email marketing campaigns, ensuring timely delivery and engagement analysis.
  • Collaborate with content creators and designers to produce high-quality promotional materials.
• Social Media Management:
  • Oversee the companys social media profiles, ensuring consistent branding and engagement.
  • Schedule, post, and analyze content across platforms such as Facebook, Instagram, LinkedIn, and Twitter.

Customer Relationships:

• Build and maintain long-term relationships with customers, understanding their individual needs, and ensuring a personalized service experience.
• Actively gather, analyze, and address customer feedback and concerns, ensuring swift resolutions and continuously improving service quality.
• Maintain an accurate and up-to-date customer database, utilizing CRM tools to track interactions, preferences, and transaction history.

Engagement Strategies:

• Implement customer engagement strategies, including loyalty programs, special offers, and communication campaigns, to ensure repeat business and customer retention.

Required Qualifications and Competencies:

• Bachelor's degree in Marketing, Business, IT, or related field.
• Minimum of 3 years of experience in website administration and online marketing.
• Proficient in WordPress, Google Analytics, and SEO tools.
• Strong understanding of current online marketing concepts, strategies, and best practices.
• Experience with email marketing platforms
• Excellent communication skills and attention to detail.

Interested?

Apply through our job portal Careers Page or by sending your cv vacancies@gaprecruitment.co.ke

N.B. If you're emailing us directly, remember to insert in the email subject line Remote Website Administrator & Online Marketing Executive consideration by Thursday 28th September 2023

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Job Objective:

• Based in Nairobi and reporting to the Solar Sales Team Lead, the position holder will be responsible for acquiring new business and upgrading current customer database through prospecting, sizing and quotations of clients application solution. Key focus includes identification and definition of customer requirements, direct involvement in customers presentations, while inter-phasing with technical department to ensure efficient and effective installations for Solar Systems and any other product that may be assigned under this position.

Job Purpose

• Achieve and exceed assigned sales targets.
• Develop sales opportunities by prospecting, soliciting and identifying potential accounts
• Building rapport with customers while providing technical information and explanations
• Preparing and presenting quotations

Roles & Responsibilities

• Identify current and future customers service requirements
• Establishing personal rapport with potential and actual clients in a position to understand power backup needs & requirements.
• Provide product, service and technical information.
• Establish new accounts and service contract accounts by identifying potential customers, planning and organizing sales call schedule.
• Create service contracts.
• Arrange for demonstration and trial installations of equipment products and services.
• Partner with real estate companies, and solicit SWH business in new upcoming estates.
• Prepare quotations and directly present to clients and demonstrate how our product meets clients needs.
• Personally hand-over your clients systems, ensuring that you give basic training on usage.
• Accurately diagnose problems with installed equipment's, giving feedback to clients as appropriate.
• Monitor competitors products, strategy, new technology and activities
• Prepare and deliver technical presentations including pre-sale technical assistance and product education.
• Visit prospective clients at commercial, industrial or other establishments to show samples, catalogues, and to inform them about product principles and advantages/gains and/or long-term benefits.
• Manage accounts debt collections and payments in line with company credit policies.
• Prepare reports as directed by the Team leader: SWH & PBU, or the Sales Manager

Strategic reporting

• Document all sales activities, generate reports and keep records on transactions with clients.
• Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities.
• Maintain a data base for contractors, quantity surveyors, architects, real estate agents, commercial and medium/small scale developers etc. who can partner with our organization
• Contribute to technical sales effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and course of action; implementing directives and giving a one-point lesson (OPL)
• Advise management on strategic issues relating to product lines materials, new proposals and problem areas.

Key Skills & Qualifications

• University Degree in electrical & electronics, renewable energy, energy engineering, B. Com/business administration with related professional qualifications in sales and marketing.
• Proven track record in technical sales & marketing. Able to deliver beyond set targets (Kshs.3M per month)
• Should hold Solar Technician Training for T1&T2 License & Solar Technician training for T3 License.
• Thorough knowledge of SWH and PBS products/systems and installation, and all our product range.
• Basic knowledge in troubleshooting of SWH & PB system installations
• Up to speed with company policies and processes, including excellent use of Navision
• A clear geographical knowledge of the region will be an added advantage

Ideal Qualities

• High levels of Integrity
• Proactive, self-driven, and results oriented individual
• Easily adoptable to different cultures
• Strong organization and planning skills
• Self-motivated and loyal.

Interested?

Apply directly through Our career page or email your CV to jobs@gaprecruitment.co.ke

N.B. If you're emailing us directly, remember to insert in the email subject line Technical solar Sales Executive -Solar System (Nairobi)for consideration latest by Thursday 28th September 2023.

go to method of application »

Job Purpose:

• To carryout repairs of items brought to the workshop, communicate to the clients and manage workshop processes.
• To prepare and facilitate all solar installations, service contracts, call outs and trouble shooting.

Key Responsibilities:

• Assist the team in designing of systems from main items to wiring diagrams/pictorials for presentation or any other purpose.
• Receive and record items brought into the workshop for repair and have an up-to-date report on their status.
• Diagnose faulty items brought to the workshop to find the root cause of failure, write a report and share with the client and concerned persons.
• Ensure all items brought to the workshop are repaired/returns to clients as per the findings and agreement with the client.
• Process and arrange proper return/replacement of defective item on warranty as per the company policy.
• Monitors repair parts usage to determine if current stock levels are adequate for maintaining repairs schedule and submits monthly requirement to procurement for action.
• Manage and plan for all service contracts. Ensure clients are informed of the visit 3 days in advance. Ensure follow up of expired contracts
• Open jobs in CRM for every solar installation while ensuring jobs are closed as and when they are concluded
• Prepare for all installations, site surveys and call outs by properly coordinating and allocating resources such us technicians and vehicles. Ensure preparations are done a day or 2 before actual installation dates to allow for early departure of the team to site.
• Prepare and send site survey, hand over, service contract and troubleshooting reports to the clients digitally via email. Ensure there is constant commination with the clients in case of any changes in timings etc.
• Ensure installation materials are always available in our stores
• Prepare and request for technicians' payments via petty cash and via sending directly to payables in Nairobi. Ensure all invoices are sent and posted on the system on time and correctly
• Manage day to day interactions with clients either directly or indirectly through receiving both internal and external calls, mail and walk in clients in the technical department.
• Invoicing and requisition of items from stores.
• Monitor all service calls out and ensure clients are billed for all call outs as per laid down policy.
• Research, test and write report for all new items brought for testing.
• Enforce workshop kaizen and the 6s by ensuring that only the required items are in the work shop and all the rest are in their rightful place.

Required Qualifications and Competencies:

• Bachelors Degree in Electrical/ Energy Engineering and/or related technical field.
• Basic Plumbing & Electrical Certificates will be an added advantage
• Hands-on Installation works in Solar Water Heating, PV & Power Back-up systems
• At least 3 years technical experience in the solar industry.
• Ability to work in a dynamic environment in a small team and enjoy multi-tasking and working under pressure to achieve deadlines.
• Quick learner, capable of grasping the structure & intricacies of the energy business & markets.

Interested?

Apply directly through Our Careers Page email your CV to vacancies@gaprecruitment.co.ke

N.B. If you're emailing us directly, remember to insert in the email subject line Solar Service Technician- Nairobi consideration by Thursday 28thSeptember 2023

go to method of application »

Job Purpose:

• Responsible for maintaining and overseeing inventory and supplies by receiving, storing, and delivering items. In addition, they are responsible for securing warehouse as well as supervising staff.

Key Responsibilities:

• Drive efficiency in the stock accuracy and inventory management.
• Ensure timely cycle counts / monthly stock takes and reconciliations thereof
• Receive goods and stack as per the recommended stores lay out and update the ERP system with all stock movement.
• Maintain good housekeeping & 6s and proper stacking methods that facilitate easy retrieval within the stores and ensure that safety and environment standards are maintained at all times.
• Initiate and manage projects/sites requisition forms and ensure these are accurate and up-to date.
• Responsible for stock turnover, maintaining FIFO and highlighting out of stock/low stock situations.
• Ensure that the stores carry the right quantities of the full range of products, and monitor product movements to avoid dead stock.
• Identify obsolete and slow-moving stock items and draw managements attention to them.
• Ensure safety/security of the stores/goods.
• Take part in monthly, quarterly, and annual stock taking and respond to queries on variances.
• Maintain accurate and comprehensive records.
• Responsible for good housekeeping within the store

Key Performance Indicators:

• 100 % Inventory Rate accuracy.
• Average Truck turnaround time
• Weekly adherence to cycle counts
• Timely processing of credit notes (24hrs)
• 100% POD accuracy

Required Qualifications and Competencies:

• Supply Chain Management Diploma or Degree/ Business Administration or other relevant degree from recognized institutions.
• 2-3 years experience of stores management.
• Knowledge of an ERP system will be an added advantage.
• Ability to work with diverse teams as a team player
• Outgoing personality and demonstrated passion for customers

Interested?

Apply directly through Our Careers Page or email your CV to vacancies@gaprecruitment.co.ke

N.B. If you're emailing us directly, remember to insert in the email subject line Stores Clerk consideration by Thursday 28th September 2023