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M-Gas is using technology to transform lives by providing clean cooking gas to all Kenyans 24 hrs, 7 days a week. We give you our cylinder filled with gas, a smart meter, a gas cooker and a key card as part of our package so you don’t have to pay the high upfront fee of buying a gas cylinder and cooker.
Read more about this company
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time.
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time.
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time.
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time.
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time.
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time.
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible for signing up/enrolling new customers to use LPG gas and other accessories offered by the company in their houses, preferably in the kitchen area.
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation
- Request the customer to re-arrange the house in readiness for the cooking solution taking ventilation into consideration.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the Customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new payments.
- Providing feedback from the customer on any issues arising on time.
- Execute any other duties as may be assigned by management from time to time.
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
Personal Attributes
- Form 4 Certificate, Sales qualification, College education and at least 2 years working in sales and customer service role.
- Valid Driving License with appropriate NTSA
go to method of application »
About the Job
- Technology support on the right use and maintenance of the smart meters during and after installation. The role is also responsible to the efficient use of the company vehicles in such a manner that the company assets are optimized.
Duties & Responsibilities
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for Replenishment of used LPG on time.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for efficient and timely delivery of the orders to the intended customers. Orders are categorized into Cylinders that are near depletion or new placements.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
Personal Attributes
- Integrity’, Honesty, Commitment to Company goals
- Individual initiative, good communication skills on the telephone and in-person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.??
go to method of application »
About the Job
- Technology support on the right use and maintenance of the smart meters during and after installation. The role is also responsible to the efficient use of the company vehicles in such a manner that the company assets are optimized.
Duties & Responsibilities
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for Replenishment of used LPG on time.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for efficient and timely delivery of the orders to the intended customers. Orders are categorized into Cylinders that are near depletion or new placements.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
Personal Attributes
- Integrity’, Honesty, Commitment to Company goals
- Individual initiative, good communication skills on the telephone and in-person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.??
go to method of application »
About the Job
- Technology support on the right use and maintenance of the smart meters during and after installation. The role is also responsible to the efficient use of the company vehicles in such a manner that the company assets are optimized.
Duties & Responsibilities
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for Replenishment of used LPG on time.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for efficient and timely delivery of the orders to the intended customers. Orders are categorized into Cylinders that are near depletion or new placements.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
Personal Attributes
- Integrity’, Honesty, Commitment to Company goals
- Individual initiative, good communication skills on the telephone and in-person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.??
go to method of application »
About the Job
- Technology support on the right use and maintenance of the smart meters during and after installation. The role is also responsible to the efficient use of the company vehicles in such a manner that the company assets are optimized.
Duties & Responsibilities
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for Replenishment of used LPG on time.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for efficient and timely delivery of the orders to the intended customers. Orders are categorized into Cylinders that are near depletion or new placements.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
Personal Attributes
- Integrity’, Honesty, Commitment to Company goals
- Individual initiative, good communication skills on the telephone and in-person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.??
go to method of application »
About the Job
- Technology support on the right use and maintenance of the smart meters during and after installation. The role is also responsible to the efficient use of the company vehicles in such a manner that the company assets are optimized.
Duties & Responsibilities
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for Replenishment of used LPG on time.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for efficient and timely delivery of the orders to the intended customers. Orders are categorized into Cylinders that are near depletion or new placements.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
Personal Attributes
- Integrity’, Honesty, Commitment to Company goals
- Individual initiative, good communication skills on the telephone and in-person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.??
go to method of application »
About the Job
- Technology support on the right use and maintenance of the smart meters during and after installation. The role is also responsible to the efficient use of the company vehicles in such a manner that the company assets are optimized.
Duties & Responsibilities
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for Replenishment of used LPG on time.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for efficient and timely delivery of the orders to the intended customers. Orders are categorized into Cylinders that are near depletion or new placements.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
Personal Attributes
- Integrity’, Honesty, Commitment to Company goals
- Individual initiative, good communication skills on the telephone and in-person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.??
go to method of application »
About the Job
- Technology support on the right use and maintenance of the smart meters during and after installation. The role is also responsible to the efficient use of the company vehicles in such a manner that the company assets are optimized.
Duties & Responsibilities
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for Replenishment of used LPG on time.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for efficient and timely delivery of the orders to the intended customers. Orders are categorized into Cylinders that are near depletion or new placements.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
- Responsible for managing the vehicle by economically and safely driving to the required destinations and according to designated routes.
Personal Attributes
- Integrity’, Honesty, Commitment to Company goals
- Individual initiative, good communication skills on the telephone and in-person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.??
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation.
- Request the customer to rearrange the house in readiness for the cooking solution taking ventilation into consideration.
- Ensure the customer/user is present at the time of installation.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities.
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new placements.
Personal Attributes
- Integrity, Honesty, Commitment to Company goals
- Individual initiative good communication skills on the telephone and in- person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.
- Fluent in English and Kiswahil?
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation.
- Request the customer to rearrange the house in readiness for the cooking solution taking ventilation into consideration.
- Ensure the customer/user is present at the time of installation.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities.
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new placements.
Personal Attributes
- Integrity, Honesty, Commitment to Company goals
- Individual initiative good communication skills on the telephone and in- person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.
- Fluent in English and Kiswahil?
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation.
- Request the customer to rearrange the house in readiness for the cooking solution taking ventilation into consideration.
- Ensure the customer/user is present at the time of installation.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities.
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new placements.
Personal Attributes
- Integrity, Honesty, Commitment to Company goals
- Individual initiative good communication skills on the telephone and in- person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.
- Fluent in English and Kiswahil?
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation.
- Request the customer to rearrange the house in readiness for the cooking solution taking ventilation into consideration.
- Ensure the customer/user is present at the time of installation.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities.
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new placements.
Personal Attributes
- Integrity, Honesty, Commitment to Company goals
- Individual initiative good communication skills on the telephone and in- person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.
- Fluent in English and Kiswahil?
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation.
- Request the customer to rearrange the house in readiness for the cooking solution taking ventilation into consideration.
- Ensure the customer/user is present at the time of installation.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities.
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new placements.
Personal Attributes
- Integrity, Honesty, Commitment to Company goals
- Individual initiative good communication skills on the telephone and in- person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.
- Fluent in English and Kiswahil?
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation.
- Request the customer to rearrange the house in readiness for the cooking solution taking ventilation into consideration.
- Ensure the customer/user is present at the time of installation.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities.
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new placements.
Personal Attributes
- Integrity, Honesty, Commitment to Company goals
- Individual initiative good communication skills on the telephone and in- person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.
- Fluent in English and Kiswahil?
go to method of application »
About the Job
- To support the organization, realize its strategic intent on customer Service through effectively signing up new customers’ as well as servicing the signed-up ones with the LPG cylinders filled with gas.
- The role will also entail support to the customer service by understanding issues raised by customers as well as answering any complaints raised by the customers.
- To offer technological support on the right use and maintenance of the smart meters during and after installation.
Duties & Responsibilities
- Responsible forsigning up /enrolling new customers to use LPG gas and accessories offered by the company in their houses, preferably in the kitchen area
- Verify customer identification by checking original documents. Call back on the telephone line to confirm the phone number.
- Satisfactorily take the customer through the contract ahead of installation.
- Request the customer to rearrange the house in readiness for the cooking solution taking ventilation into consideration.
- Ensure the customer/user is present at the time of installation.
- Perform the task of signing up customer, installation, battery change and cylinder change as well as any other task as may be assigned by the team leader from time to time.
- Responsible for giving honest feedback to operations on any consumer complaints.
- Responsible for the safe keeping of the support resources provided by the company to ensure smooth operations in the field (Phones, PPEs and Merchandize)
- Responsible for effectively communicating to the customers on any information that will make the experience of the customer good.
- Responsible for managing the delivery process as stipulated by the organization and use of the required technology.
- Responsible for managing the route adherence to support operations optimization by guiding the logistics on the locations for the new customers.
- In charge of the volume per sales area and increasing consumption of the customers assigned/ allocated to them
- In charge of the customer service by communicating correctly any messages intended to our customers.
- Resolving customers delivery concerns and escalating all matters to the responsible persons
- Plays a role in giving vital information to the organization around the competitors activities.
- Manages and maintains all the customers’ accounts in each area.
- Responsible for taking care of the LPG gas Cylinders and the accessories on the vehicle (TUKs, Motor Bikes, Canters, etc.).
- Responsible for prompt Replenishment of cylinders that are near depletion LPG and exchanging of used batteries with charged batteries at the customers premises – Efficient and timely delivery of orders including new placements.
Personal Attributes
- Integrity, Honesty, Commitment to Company goals
- Individual initiative good communication skills on the telephone and in- person
- Friendly and helpful interpersonal style
- Ability to stay calm when customers are stressed or upset.
- Attention to detail.
- Fluent in English and Kiswahil?
go to method of application »
About the Job
- To be the champion for consumer insights and enable business stakeholders drive data driven decision making on the business
Duties & Responsibilities
- Strategic Collaboration: Collaborate closely with our leaders to develop robust learning plans and translate research findings into actionable insights that drive our organizational priorities.
- Consumer Expertise: Become the resident expert on our target consumers and segmentation analysis, providing valuable insights to guide our brand strategies.
- Consumer Advocacy: Be the champion of the consumer's voice in brand discussions, ensuring that consumer perspectives are at the forefront of all brand decisions.
- Research Design: Lead the design and execution of qualitative and quantitative research studies, including concept screeners, concept tests, copy effectiveness tests, and more, to inform product & communication ideation, development, and execution.
- Data-Driven Insights: Formulate and track relevant data within the business, translating it into compelling research reports that guide strategic decision-making.
- Trend Analysis: Identify emerging industry trends and consumer insights, transforming them into actionable recommendations that shape our brand strategy and product innovation.
- Cross-Functional Collaboration: Foster knowledge sharing by socializing insights across the organization and contributing to "how to win" and "where to play" decisions.
- Consumer centricity – role model consumer centricity across the organization to make it a part of the M-GAS DNA.
- Product development – feed consumer insights into product development that enable improvement of our current solution and drive recommendations into new product lines or business verticals.
- Own Research Process – manage research projects end to end from framing to writing reports and socializing them internally.
- Manage research agencies across markets ensuring they deliver in line with business expectations
Personal Attributes
- Proven experience in designing and leading both qualitative and quantitative research studies, with expertise in research methodologies.
- A deep-seated passion for leveraging data-driven methods and information to solve complex business challenges.
- Strong ability to synthesize research findings into actionable insights that address critical business needs.
- Exceptional communication and presentation skills, with the ability to convey complex concepts in understandable business terms.
- Outstanding analytical, project management, and time management skills
Deadline: Oct 10, 2023
Method of Application
Use the link(s) below to apply on company website.
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