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  • Posted: Oct 4, 2023
    Deadline: Oct 6, 2023
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    M-Gas is using technology to transform lives by providing clean cooking gas to all Kenyans 24 hrs, 7 days a week. We give you our cylinder filled with gas, a smart meter, a gas cooker and a key card as part of our package so you don’t have to pay the high upfront fee of buying a gas cylinder and cooker.
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    Consumer Knowledge & Insights Manager

    About the Job

    • To be the champion for consumer insights and enable business stakeholders drive data driven decision making on the business

    Duties & Responsibilities

    • Strategic Collaboration: Collaborate closely with our leaders to develop robust learning plans and translate research findings into actionable insights that drive our organizational priorities. 
    • Consumer Expertise: Become the resident expert on our target consumers and segmentation analysis, providing valuable insights to guide our brand strategies. 
    • Consumer Advocacy: Be the champion of the consumer's voice in brand discussions, ensuring that consumer perspectives are at the forefront of all brand decisions. 
    • Research Design: Lead the design and execution of qualitative and quantitative research studies, including concept screeners, concept tests, copy effectiveness tests, and more, to inform product & communication ideation, development, and execution. 
    • Data-Driven Insights: Formulate and track relevant data within the business, translating it into compelling research reports that guide strategic decision-making. 
    • Trend Analysis: Identify emerging industry trends and consumer insights, transforming them into actionable recommendations that shape our brand strategy and product innovation. 
    • Cross-Functional Collaboration: Foster knowledge sharing by socializing insights across the organization and contributing to "how to win" and "where to play" decisions. 
    • Consumer centricity – role model consumer centricity across the organization to make it a part of the M-GAS DNA.  
    • Product development – feed consumer insights into product development that enable improvement of our current solution and drive recommendations into new product lines or business verticals.  
    • Own Research Process – manage research projects end to end from framing to writing reports and socializing them internally.  
    • Manage research agencies across markets ensuring they deliver in line with business expectations

    Personal Attributes

    • Proven experience in designing and leading both qualitative and quantitative research studies, with expertise in research methodologies. 
    • A deep-seated passion for leveraging data-driven methods and information to solve complex business challenges.  
    • Strong ability to synthesize research findings into actionable insights that address critical business needs. 
    • Exceptional communication and presentation skills, with the ability to convey complex concepts in understandable business terms. 
    • Outstanding analytical, project management, and time management skills 

    Deadline: Oct 10, 2023

    Method of Application

    Interested and qualified? Go to M-Gas on to apply

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