Current Positions at M.P. Shah Hospital

Duties & Responsibilities:

• Admissions processes: Will be the first point of contact with patients to ensure clerking, accurate and efficient diagnosis and management initiated for all patients under the supervision of Medical Officers, Senior Registrars, or Consultants.
• Monitoring and Care for Patients: Will be participating in daily ward rounds whilst documenting and executing management plans as well as appraising consultants on patient progress.
• Surgical Skills Acquisition: Will acquire surgical and obstetric procedures in line with the KMPDC logbook/guidelines with a view to understanding and participating in preoperative, intraoperative, and post-operative care.
• Quality Initiatives: Will implement the clinical procedures required for patient care as per the JCI, Kaizen, and other quality guidelines.
• Participation in Continuous Professional Development activities: Will attend and present in CMEs or journal club presentations to enhance self-directed learning and to acquire basic research principles

Qualifications & Requirements

• A minimum of a Bachelor’s degree in Medicine and Surgery from an accredited medical institution.
• Must hold a valid practicing internship license from KMPDC.
• A good understanding of safety guidelines is mandatory.
• Computer Knowledge is essential.
• Should also possess/demonstrate the below competencies:
  • Interpersonal skills
  • Decision making
  • Attention to detail
  • Patient centricity

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Job Purpose

The position holder shall provide leadership in driving efficiency and professionalism in the hospital’s debt management and recovery process with the aim of keeping debt levels at a minimum and ensuring that reconciliations are concluded effectively within the hospital’s policies, contributing to the overall financial sustainability of the hospital’s operations.

Responsibilities and Accountabilities

• Management of the debt collection process. Facilitate the hospital’s efforts in debt collection by overseeing the implementation of the collection guidelines throughout the department, assessing the effectiveness of the methods and policies used and proposing any improvements necessary. Conduct end to end reconciliations that result to a sign-off of the debtors’ portfolio. Prepare discount schedule, transfer Journal entries, provisions, write off schedules to the appropriate ledgers. Ensure follow ups are made with clients on debt, remittances and reconciliations. Prepare timely credit control and debtors reports which include; Targets reports, Debtor listing reports, Collection reports, Remittances tracker report, External debt collectors report, Revenue report, Debtor Days report and any other reports as may be requested by the management/Supervisor.
• Enhance the accuracy and transparency of the debt recovery process by maintaining up to date
• collection reports on all the hospital’s debt accounts making updates on account activity, status and applying reminders to ensure follow-through by the relevant team member.
• Collaborate with team members to facilitate the delivery of effective billing services and follow-up to all clients to promote account reconciliations.
• Facilitate productive engagement with all clients in the debt recovery process by resolving incoming client queries on matters of credit, business professionally efficiently and coordinating corporate needs with the hospital.
• Contribute to the ongoing development of the department by participating in all audits, service evaluations and process reviews that enhance the collection of outstanding payments as well as any other meetings as requested by management.
• Developing self and others. Drive continuous development of self and colleagues in the organization by enrolling in career and personal development courses/ programme, actively sharing lessons and insights with the rest of the team from personal experiences and engaging with the line manager regularly for feedback on performance.

Key  Performance Indicators

• Number of reconciled and signed off accounts done against the targets giiven
• Ensure receipt of all remittances for payments made within 2 weeks
• Ensure collaboration with the allocation team and for all remittances with issues, which should be resolved within 4 Weeks
• Ensure no debt falls beyond the credit period
• Ensure Monthly statements are sent by 10th of every Month
• Ensure all reports are submitted within the timelines communicated

Minimum Qualifications, Regulatory & Legal Requirements

• Degree (Graduate) – Bachelor of Commerce or business-related degree
• Certified Public Accountant (K)/ ACCA
• 5 years’ experience in a Finance and /or accounting position.

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Job Purpose

• The overall purpose of this role is to perform, financial and operational, audits of the hospital’s functions and outsourced operations and reports on the adequacy, or otherwise, of the internal controls as a contribution to the proper economic, efficient and effective use of resources.

Responsibilities and Accountabilities

• Implement the annual audit plan, as approved, including, as appropriate, any special tasks or projects requested by management and the audit committee; and report periodically on the status and results of the audit plan and the adequacy of resources allotted to the function.
• Conduct audits, investigation and perform risk assessments of hospital’s operations and execute audits of internal controls activities in accordance with the risk assessments and uphold the highest professional standards and compliance with the guidelines of the hospital and industry practice
• Prepare of all Internal Audit reports for issuance, ensuring that they are clear and simple, that they uncover root causes and offer practical solutions, and that they ultimately add value to management
• Perform Internal controls assessments to determine the effectiveness of internal control put in place by management and recommend improvements where necessary and ascertain their adequacy
• Provide consulting and advisory services, beyond internal auditing assurance services, to assist management in meeting its objectives; and, maintain a quality assurance program by which the function assures the operation of internal auditing activities.
• Carry out value for money audits to ensure that resources are acquired economically, used efficiently, deployed effectively and adequately protected; in achieving plans and objectives in operations, programs and program support

Key Performance Indicators

• Adherence to the risk policies and procedures
• Resolution of audit issues
• Timely reporting
• Budgetary compliance
• Quality of reports
• Compliance

Minimum Qualifications, Regulatory & Legal Requirements

• Degree in Business Administration, Finance, or any other related business field from a recognized institution.
• Must be a qualified accountant with relevant professional qualifications such as Certified Public Accountant (CPA-K) or ACCA, Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA).
• Should be a registered member of any of the following professional bodies: Institute of Certified Public Accountants of Kenya (ICPAK), Institute of Internal Auditors (IIA), or Information Systems Audit Control Association (ISACA)
• Minimum of 3 years relevant experience. Experience in a Healthcare environment is an added advantage.
• Continuous Professional Development
• CPD Points