Customer Service Representative at Solvo Global

What You'll Do

• Assist customers through phone, chat, and email
• Help with inquiries related to orders, deliveries, returns, accounts, and products
• Provide clear, efficient, and customer-focused solutions
• Process requests, adjustments, and replacements according to established guidelines
• Accurately document customer interactions while maintaining confidentiality
• Deliver a positive and professional customer experience in every interaction

What We're Looking For

• At least 1 year of customer service experience
• Strong communication and problem-solving skills
• Ability to multitask in a fast-paced environment
• High school diploma or equivalent
• Comfortable using multiple systems and technology tools
• Customer-focused, professional, and eager to learn and grow