Jobs at Aga Khan University Hospital

Responsibilities:

• Support dental care delivery by preparing treatment room, instruments and materials by following prescribed procedures and protocols.
• Prepare patient for dental treatment by welcoming, comforting, seating, review the health form and draping patient.
• Provide relevant information to patient and employees by answering questions and requests.
• Assemble instrumentation by sterilizing and delivering instruments to treatment area, positioning instruments for dentists’ access, suctioning and passing instruments.
• Apply the four-handed/ Four-eyes dentistry concept.
• Assist the dentist by mixing materials.
• Provide diagnostic information by capturing intra oral photo studies, pulp vitality testing and pouring, trimming and polishing study casts.
• Assist with specialty procedures which include periodontal therapy, endodontic, prosthodontics, oral surgery and implant placement as well as restoration.
• Anticipate specialists/surgeons needs at each stage of treatment.
• Fabricating temporary restoration, shade selection and cleaning and polishing removable appliances.
• Help dentist manage dental and medical emergencies by maintaining CPR certification.
• Attend to emergency or walk-in patients as directed by dentist.
• Educate patients by giving oral hygiene, plaque control and postoperative instructions including medication prescribed by the dentist.
• Document dental care services by charting in patient records on dental software.

Requirements:

• Diploma in Community Health or equivalent
• 2 years post internship experience
• Excellent customer service skills
• Good communication skills

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Responsibilities

Administrative Duties

• Leads the team in formulation, implementation and evaluation of annual goals and objectives in accordance with departmental and Hospital strategic objectives.
• Fosters pleasant working environment through motivational leadership style to enhance job satisfaction amongst the staff.
• Demonstrates effective counseling and coaching
• strategies in a diverse workforce setting
• Leads the team in development, implementation and review of policies, procedures, protocols, and care guidelines based on international standards
• Participates in the budget process and ensures unit
• based control of operational costs based on institutional targets
• Networks and collaborative with other stakeholders in patient care
• Participates in hospital activities as appropriate
• Leads the team in CQI projects, Clinical Care Program certification (CCPC) and ensures multidisciplinary participation.

Clinical Practice

• Ensures that the assigned unit meets regulatory and accreditation requirements.
• Continuously initiates innovative and evidence based strategies to improve quality of patient care
• Leads the team in evaluation of care and outcomes
• through Root Cause Analysis of incidences, Mortality and Morbidity discussions, and clinical indicators
• Employs effective change management strategies to support staff in enhancement of safe patient care
• Promotes   nursing research and acts as a resource person for staff

Staff Management

• Responsible for the recruitment, selection, orientation and on- going training of the Nursing team
• Ensures staff acquire and maintain the relevant skills,
• knowledge and competencies appropriate for the unit
• Undertakes performance reviews of staff and develops action plans to ensure individual staff growth.
• Provides effective supervision to nursing staff, and
• utilizes learning opportunities for their development
• Ensures staff coverage and skill mix for safe and effective patient care
• Develops and implements nursing retention strategies to reduce tum-over of nursing staff

Customer Care

• Designs proactive and innovative ways to enhance customer satisfaction
• Monitors staff and client satisfaction with services in assigned unit and takes appropriate action to close gaps
• Responds to client complaints in a timely manner   by solving the problem or alerting the relevant persons
• Escalates client issues to the appropriate persons

Requirements

• Registered Nurse with current licensure with the Nursing Council of Kenya
• Bachelor of Science Degree in Nursing (B.Sc. in Nursing)
• Minimum of 5 years clinical nursing experience in acute care hospital.
• Advanced Cardiac Life Support (ACLS)
• Demonstrate expert knowledge and skills in area of responsibility
• Demonstrates leadership and management skills.
• Displays professionalism in all areas of work
• Effective communicator at both operational and interpersonal settings