Deputy Commissioner – Tax Service Office at Kenya Revenue Authority (KRA)

Purpose of the job:

The Deputy Commissioner - Tax Service Office is responsible for managing, directing and controlling all operations within the Tax Service Office.

Key Responsibilities of the job: 

• Administer the relevant Acts in Domestic Revenue Mobilization.
• Establish strategies to be implemented through a defined and acceptable roadmap.
• Realign the strategies developed to revenue enhancement initiatives.
• Lead the formulation of strategic plans, policies, procedures and best practice and work closely with departmental heads and policy unit in the formulation and implementation of the same;
• Foster strong working relationships with stakeholders in the roll out of the office;
• Monitor performance of the division and initiate corrective action where necessary;
• Ensure the timely preparation and submission of reports (performance and compliance) and other required data.
• Day-to-day operations, supervision, management of performance and development of staff in the Division 
• Facilitate implementation of the work plans for the following corporate initiatives in the Division: Audit, Integrity, QMS and Risk Management. 
• Development and management of the divisional work plan and budget.
• Drive initiatives to improve ethics, culture and facilitate change management in the division.

The job holder should possess the following minimum qualifications: 

• A Degree in Commerce, Business Administration Economics or relevant field from a recognized institution
• Professional Tax Training
• At least ten (10) years of relevant work experience with at least five (5) years in a Senior Managerial role.

In addition, candidates should demonstrate the following personal traits and competencies: 

• Strategic agility
• Excellent leadership and people management skills
• Taxpayer compliance
• Extensive knowledge on tax collection
• Taxpayer services processing
• Tax business understanding 
• Political awareness
• Knowledge of taxation of new emerging businesses and digital economy
• Ability to identify and deal with operational risk
• Results driven and analytical • Strong decision making skills
• Excellent negotiation and conflict management skills
• Risk management and analysis
• Excellent oral and written communication skills