Jobs at Grafana Labs

What You’ll Be Doing

• Communicating and representing the UX team across the organization, including to senior leadership.
• Building trust and strong relationships with cross-functional leaders and teams to effectively support the team.
• Coaching and leading a team of 30+ UX designers and researchers, including 4 managers. Making sure career development and growth opportunities are available to managers and ICs.
• Recruiting top design talent, with profiles that match the team, product and market context.
• Building a team culture with focus on cross-functional collaboration, business outcomes and talent development & management.
• Being the champion of team achievements, with a bottoms-up focus.
• Furthering UX maturity with a pragmatic bottoms-up approach, where speed of innovation is a core R&D value.

What You’ll Bring

• Experience communicating UX topics to colleagues at all seniority and UX experience levels to effectively convey the intended message.
• Experience as a UX leader in a fast paced, high growth, engineering-led environment.
• Experience coaching and developing UX managers.
• Experience driving cross-functional initiatives that involve various teams and leaders to accomplish strategic goals.
• Experience leading a team through change.
• Comfort and experience working autonomously and asynchronously in a distributed remote team.

go to method of application »

• Grafana Labs is looking for Commercial Account Executive who will be responsible for prospecting and closing new business across the UK region. You will identify, nurture and close opportunities with both new and existing customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. Ideally, you come from a technical background and have sold technical products before.

Responsibilities

• Meet and exceed individual quarterly and annual sales goals
• Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
• Cultivate sales through outbound prospecting and inbound leads
• Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
• Become an expert in managing your sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Requirements

• 1+ Years of Experience in Infrastructure Technology Sales
• Located in the UK
• Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
• Energetic, upbeat, entrepreneurial, tenacious team player
• Adaptable and with demonstrable experience in high velocity technology companies
• Experience using Salesforce
• Familiarity with open source technology is a significant advantage
• You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
• Experience using Command of the Message and MEDD(P)ICC is ideal