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  • Posted: Feb 5, 2026
    Deadline: Feb 10, 2026
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  • We provide professional Human Resources consulting and services to organizations of all sizes. Our differential value continues to be being an efficient and flexible company, which allows us to provide a personalized service tailored to each client. And our effectiveness, innovation, flexibility and professionalism make us a powerful and effective resource ...
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    Operations Manager

    Industry: Microfinance 
    Location: Ngong Road – Nairobi 
    Remuneration: 70k Gross

    Key Responsibilities

    • Manage, motivate, and lead staff to achieve set targets and performance objectives
    • Oversee and optimize the effective utilization of all company resources
    • Ensure customers are served efficiently and within agreed service timelines
    • Lead the development and implementation of company strategy and operational plans
    • Ensure the company maintains a healthy, high-quality loan portfolio
    • Build, manage, and grow a personal loan portfolio
    • Manage and strengthen relationships with key stakeholders
    • Ensure full compliance with internal policies, regulatory requirements, and applicable laws
    • Drive the company toward sustained profitability and operational excellence
    • Prepare management reports and provide regular updates to the Board of Directors

    Requirements

    • Bachelor’s degree in Business or a related field from a recognized institution
    • Minimum of eight (8) years’ experience in lending and debt recovery
    • At least five (5) years’ experience leading or managing a credit department
    • High levels of honesty, integrity, and professionalism
    • Strong decision-making and problem-solving skills
    • Ability to maintain accurate documentation related to recoveries
    • Demonstrated ability to lead, motivate, and manage high-performing teams

    go to method of application »

    Credit Officer

    • Industry: Microfinance 
    • Location: Ngong Road – Nairobi 
    • Remuneration: 50k Gross

    Key Responsibilities

    • Build, manage, and grow a high-quality loan portfolio
    • Market the company’s financial products and acquire quality clients
    • Promote the company brand and lending solutions
    • Conduct loan appraisal, analysis, and approval processes in line with policy
    • Ensure timely collection of loan principal and interest
    • Maintain accurate and up-to-date client records and databases
    • Conduct client site visits for loan appraisal and portfolio monitoring
    • Prepare and submit weekly and monthly performance reports
    • Liaise with service providers to recover non-performing loans
    • Provide basic business advisory services to clients when required

    Requirements

    • Bachelor’s degree in Business or a related field OR
    • Diploma in Business or Cooperative Management with at least three (3) years’ lending and Debt recovery experience
    • Proven track record of strong performance and achievement of targets
    • Strong communication, negotiation, and relationship management skills
    • Ability to work independently with minimal supervision

    Method of Application

    Interested and qualified candidates should forward their CV to: jobs@jardinehr.co.ke using the position as subject of email.

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