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  • Posted: Oct 3, 2026
    Deadline: Oct 9, 2026
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    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...

     

    Mortgage Performance Analyst

    JOB PURPOSE

    • Support the Director Mortgage in implementing leadership, management, growth and profitability of the Mortgage Business, and implementation of efficient and effective Operational Risk Management, Customer Service and Sales Culture. The position will also be responsible in Preparation, development and analysis of Mortgage Business financial, data and budgets and provision of high quality support service to line managers

    KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10

    • Provide timely, relevant and accurate reporting and analysis of the results of the division’s performance against historical, budgeted, forecasted and strategic planning results to facilitate decision-making toward the achievement of the budget and strategic plan.
    • Extract, generate and maintain Mortgage related data from various source points including Data warehouse (EDWH), T24, Tranzware, Mobireg portal, BPM & Credit Quest (CQ) ensuring accuracy and completeness with key focus on transforming monitoring reports from data warehouse tables (using SQL Oracle scripts) and CQ into consumable formats.
    • Demonstrate insightful use of financial analysis techniques, tools and concepts, to provide practical counsel to business area partners/heads and management in order to drive business results.
    • Perform monthly balance sheet income statement and changes in financial position/budget variance analysis and develop annual budgets, quarterly forecasts and 3-year strategic plans in conjunction with the Director’s line managers. 
    • Review monthly expenses to ensure that expenses are booked correctly and work with Finance team to make necessary adjustments and  undertake Cost/income evaluations and follow-up on revenue and cost reduction techniques. Investigate possible cost saving areas
    • Working with the respective Relationship Manager ensure timely submission of  quartely reports to KMRC and all the other Scheme Administrators.
    • Maintain productivity dashboards for all the Mortgage Relationship managers, Mortgage DSRS’ and other RM’s in the bank and the regions.
    • Research, market and competitor analysis to ensure proper bench marking of the mortgage product.
    • Carry out daily, weekly, monthly, quarterly and on ad hoc basis in-depth performance analysis to cover trend and growth comparisons by sector, individual productivity, customer services and controls while translating complex data into understandable insights for non-technical stakeholders vis a vis results achieved and advising the Mortgage Director appropriately for decision making.
    • Advising the Mortgage Director on the daily performance of the Divisions key business deliverables per segment including update on wave on progress of key mortgage initiatives.
    • Holding custody of the Division’s business targets for the year in focus and updating or revising as advised by the Director Mortgage and championing the Division’s business initiatives such as product development, sales improvement, and product penetration review.
    • Validate data accuracy and integrity by conducting quality checks on data outputs for quality assurance. Responsible for providing quality and timely administrative services and liaison. 
    • Maintaining and circulating business information received from the Division and other Head Office functions to the bank’s branch network securely with due regard for confidentiality and following up on pending issues from Branch Managers, Corporate Division and other Head office functions for closure.
    • Maintaining a database of training needs for the various staff cadres in the Division and assisting in scheduling for training in conjunction with HR and other Head Office functions.
    • Development and implementation of a mortgage academy in conjunction with the various relevant units

    DAILY RESPONSIBILITIES: NOT MORE THAN 5 OF THE MOST TYPICAL

    • In depth analysis of all business data to facilitate planning and monitoring of staff individual productivity.
    • Monitor the Regional Manager’s diary and advise any changes or items for follow up. 
    • Respond to routine correspondence from branches and Head Office effectively and efficiently. 
    • Make follow up on all pending issues/matters with branches – ensuring that they are concluded.
    • Prompt distribution of incoming mails to respective Regional Managers. 

    MINIMUM POSITION QUALIFICATION REQUIREMENTS

    Academic & Professional
    Particulars    Detail    Specific Field or Qualification    Need Type[4]

    • Education     Bachelor’s degree    Degree from a recognized university     RQ
    • Professional Qualifications    AKIB, CPA (K), ACCA     AA
    • Master’s degree    Business Related     AA

    Experience

    Total Minimum No of Years Experience Required 3 years

    Detail     Minimum No of Years Need Type[5]

    • Experience Area 4 performance Analysis     3  RQ
    • Experience Area 5 Financial Analysis     3 RQ
    • Experience Area 6 Budget forecasting     3 RQ

    go to method of application »

    Senior Legal Counsel, Governance & Shared Services

    Responsibilities

    • Coordination of board meetings including ensuring board papers are presented in a timely manner.
    • Continuously developing and conducting reviews of Board policies, charters, terms of reference, governance policy and internal policies, and constitutive documents of the Company to ensure compliance with applicable law and regulations and best practices and standards and are up to date and remain relevant.
    • Continuously developing and reviewing procedures and compilation of  Board Annual Work Plan.
    • Continually reviewing the constitutive documents of the Subsidiaries to ensure compliance with applicable laws and regulations, best practices and standards.
    • Subsidiary corporate records regulatory compliance.
    • Providing support in coordinating key tasks including on-boarding of new directors, organizing Board Induction programs and Board related activities as well as providing support to the members of the Board.
    • Continually review developments in corporate governance to ensure that procedures are in place for the correct administration of subsidiary companies and correct information is given to the parent company.
    • Providing support in preparation and review of board papers, pre-minutes, assist in preparation of the AGM.
    • Providing support in scheduling board meetings and preparation of matters arising and pe-minutes.
    • Support  Head Counsel, Governance & Shared Services as required in ensuring that the governance arrangements for subsidiaries are conducted in accordance with the Board Charters, Governance Policy, Corporate Governance best practices and applicable laws and regulations. 
    • In liaison with the Head Counsel, Governance & Shared Services provide advice and guidance on best corporate governance practices to subsidiaries in Kenya.
    • Monitor and ensure compliance with applicable legislation and governance standards within subsidiaries in Kenya.
    • Provide support in preparation and ensuring quality board packs are disseminated to the Board in quality and standard template developed across the subsidiaries.
    • Promote knowledge and understanding of corporate governance principles and standards in the subsidiaries in Kenya.
    • Provide assistance during Board, Board Committees and Shareholder meetings and follow up on action points.
    • Support Head Governance in preparations of annual and statutory returns and filing of the same within statutory timelines for Kenyan subsidiaries in Kenya and ensuring statutory returns are filed in all the subsidiaries outside Kenya.
    • Working as part of the Company secretarial team to monitor relevant developments in legislation as well as industry best practices across the Subsidiaries in Kenya.
    • Support the Head Counsel, Governance & Shared Services in conducting Board evaluation and performance appraisals.
    • Support the Head Counsel, Governance & Shared Services in responding to requests for information across the business and externally.
    • Ensure corporate information disclosures to regulatory agencies and other stakeholders are in accordance with the applicable law and regulations.
    • Develop and maintain good relations and contact with internal and external stakeholders.
    • Coordinate key tasks and projects handled under the Head Counsel, Governance & Shared Services.

    Minimum Position requirements

    • Bachelors Degree in Law
    • Diploma in Law
    • CPS(K)
    • At least 5 years' relevant post admission work experience, including experience in the following:
      • Company secretarial
      • Corporate governance
      • Legal and regulatory compliance
    • The preferred candidate will have the below competences & qualities:
    •  Excellent written and verbal communication skills, 
    • High competence in attention to detail and teamwork
    • Integrity and ability to uphold confidential information.

    Method of Application

    Use the link(s) below to apply on company website.

     

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