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Our core business is to provide our corporate clients with human capital solutions that result in measurably improved employee and organizational performance while minimizing employment practice risk. ​
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JOB SUMMARY
Our client in the packaging and labels industry is looking for a Sales Associate who can create new business opportunities, manage and grow current customer accounts and provide customized packaging and labelling solutions while closely collaborating with internal teams to guarantee exceptional service delivery and long-term customer satisfaction within a designated territory.
KEY TASKS AND RESPONSIBILITIES
- Drive sales growth by promoting and selling company products to clients.
- Identify, target, and actively pursue new sales prospects within the packaging and labels market.
- Make contact with current and potential clients to showcase products, explain product features, and secure orders.
- Conduct market research to gain insight into trends, customer needs, and competitive dynamics.
- Establish and maintain a strong, active client portfolio.
- Develop and deliver compelling sales strategies, proposals, and presentations tailored to client requirements.
- Meet and exceed daily, weekly, monthly, and quarterly sales targets.
- Build and nurture long-term client relationships, understand their requirements, and provide ongoing support.
- Maintain accurate records of consigned goods, and liaise with Finance and Stores teams as required.
- Adhere to all relevant company policies, licences, and legal requirements.
- Coordinate with Dispatch and Customer Service to ensure timely delivery of products to clients.
- Prepare and distribute regular sales dashboards and performance reports to the sales team and senior management.
- Utilise sales technologies, CRM tools, and reporting systems to streamline the sales process.
- Collaborate closely with the Sales Manager to develop and implement effective sales tactics and campaigns.
QUALIFICATION, EXPERIENCE AND KNOWLEDGE
- Diploma or Bachelor’s Degree in Business, Marketing, Sales, or related field.
- Minimum of 2–4 years’ experience in sales, ideally in packaging, industrial products, or FMCG.
- Proven track record of achieving sales targets and driving revenue growth.
- Excellent communication and negotiation skills.
- Strong customer focus with the ability to build trust and rapport quickly.
- Competent with CRM software and MS Office applications.
- Self-motivated with the ability to work independently and as part of a team.
- Valid driver’s licence and willingness to travel for field sales activities.
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JOB SUMMARY
Our client in the Packaging and Labels industry is seeking a territory sales manager. As an experienced and dynamic sales professional, you are responsible for leading and driving sales engagements.
KEY TASKS AND RESPONSIBILITIES
- Drive sales growth by promoting and selling company products to clients.
- Analyse the territory/ market potential and develop strategies to maximize revenue potential.
- Achieve agreed upon sales targets and outcomes.
- Supervise and lead a field sales team as well as set targets, monitor performance, and provide coaching to drive results across the territory.
- Build and maintain strong client relationships to ensure customer satisfaction, retention, and long-term revenue growth.
- Create, manage, and improve sales regions across multiple territories to ensure effective coverage and efficient use of sales resources.
- Develop and implement sales strategies that match business goals with the aim of growing market share and meeting territory sales targets.
- Ensure proper visibility and availability of products in the assigned territory.
- Provide reports as required, give feedback on market intelligence and competition.
- Ensure timely and proper execution of sales activities with the designated territory.
- Collaborate with the Marketing team to develop targeted campaigns, promotional strategies, and product launches.
- Analyse sales reports and data to derive insights for improving territory performance, product offerings and team performance.
- Build and maintain strategic relationships with clients ensuring repeat business and customer satisfaction.
- Make use of sales technologies and tools to improve the sales process.
- Oversee daily operations of the sales and customer service functions to ensure efficiency, effectiveness, and client satisfaction.
- Implement and optimize sales management systems, CRMs, and reporting tools to improve team productivity and decision-making.
- Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports to senior management.
- Any other duties as and when assigned by the management from time to time.
QUALIFICATIONS, EXPERIENCE AND KNOWLEDGE
- Bachelor’s Degree in Sales, Marketing or Business Administration.
- 6 - 8 years’ experience in sales; preferably in the packaging and labels industry or a related field.
- Proven track record of managing teams and meeting and exceeding sales targets.
- Excellent communication, negotiation and presentation skills.
- Proficiency in customer experience tools, CRM software and data analytics software.
- Flexibility to adapt to changing schedules and work in a fast-paced environment.
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JOB SUMMARY
Our client in the packaging and labels industry is seeking a Sales Administrator to provide efficient administrative and operational support to the sales team. The role will focus on coordinating sales activities, managing documentation, maintaining accurate sales records, and supporting client engagement to ensure smooth sales operations and high levels of customer satisfaction.
KEY TASKS AND RESPONSIBILITIES
- Provide day-to-day administrative support to the sales team to enhance overall efficiency and performance.
- Prepare, process, and track sales orders, quotations, invoices, and contracts in a timely and accurate manner.
- Maintain and update customer records, pricing details, and sales data within the CRM and internal systems.
- Coordinate with Production, Dispatch, Finance, and Customer Service teams to ensure accurate order fulfillment and timely delivery.
- Assist in preparing sales reports, dashboards, forecasts, and performance summaries for management review.
- Manage customer inquiries, follow-ups, and after-sales communication, escalating issues where necessary.
- Support the sales team in organizing client meetings, presentations, promotions, and campaigns.
- Monitor stock availability in collaboration with Stores and alert the sales team on potential shortages.
- Ensure all sales documentation complies with company policies, procedures, and regulatory requirements.
- Maintain proper filing systems for both physical and digital sales records.
- Assist in tracking sales targets, commissions, and incentives.
- Perform general office and administrative duties related to sales operations as required.
QUALIFICATION, EXPERIENCE AND KNOWLEDGE
- Diploma or Bachelor’s Degree in Business Administration, Sales, Marketing, or a related field.
- Minimum of 2–3 years’ experience in a sales administration or sales support role, preferably in manufacturing, packaging, or FMCG.
- Strong organizational and time-management skills with high attention to detail.
- Excellent written and verbal communication skills.
- Proficient in MS Office applications, especially Excel and Word.
- Experience using CRM systems and sales reporting tools.
- Ability to work collaboratively with cross-functional teams.
- Customer-focused mindset with problem-solving abilities.
- Ability to multitask and work under minimal supervision in a fast-paced environment.
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JOB SUMMARY
Our client in the packaging and labels industry is seeking a Commercial Manager to lead and drive the company’s overall commercial strategy. The role will oversee sales performance across territories, manage key accounts, and work closely with senior leadership to optimize revenue growth, market positioning, pricing strategies, and customer profitability while ensuring alignment with operational capabilities and long-term business objectives.
KEY TASKS AND RESPONSIBILITIES
- Develop, implement, and manage the organization’s commercial and sales strategy in line with business goals.
- Provide leadership, direction, and performance oversight to Territory Sales Managers and the wider sales team.
- Drive revenue growth, margin improvement, and market expansion across assigned regions and key customer segments.
- Oversee key and strategic customer accounts, negotiating contracts, pricing structures, and long-term agreements.
- Monitor sales performance against targets and budgets, identifying risks and opportunities for improvement.
- Collaborate closely with Production, Finance, Supply Chain, and Customer Service to ensure commercially viable and operationally sound solutions.
- Analyze market trends, competitor activity, and customer insights to inform pricing, product development, and go-to-market strategies.
- Lead the development of sales forecasts, budgets, dashboards, and commercial performance reports for senior management.
- Ensure effective implementation and usage of CRM systems, sales tools, and reporting frameworks.
- Support the development and execution of promotional campaigns, product launches, and customer retention initiatives.
- Manage commercial risk by ensuring contract compliance, credit control coordination, and adherence to company policies.
- Contribute to strategic planning, business development initiatives, and continuous improvement across commercial operations.
QUALIFICATION, EXPERIENCE AND KNOWLEDGE
- Bachelor’s Degree in Business, Marketing, Sales, or a related field; a postgraduate qualification will be an added advantage.
- Minimum of 6–8 years’ experience in sales or commercial roles, with at least 3 years in a managerial or supervisory capacity.
- Strong background in B2B sales, preferably within packaging, manufacturing, industrial products, or FMCG.
- Proven experience managing sales teams and delivering sustained revenue and margin growth.
- Excellent leadership, negotiation, and stakeholder management skills.
- Strong commercial acumen with the ability to analyze financial data and market trends.
- Proficiency in CRM systems, sales analytics tools, and MS Office applications.
- Strategic thinker with a hands-on, results-driven approach.
- Ability to work effectively in a fast-paced, cross-functional environment.
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Role Overview
We are seeking a highly experienced, discreet, and well-organized Chief of staff to oversee the day-to-day administration and coordination of the Office. The role is primarily responsible for office management, diary and schedule coordination, correspondence, and internal/external liaison, with working exposure to protocol and official etiquette to support formal engagements.
This position is administrative and coordination-focused and works closely with protocol, security, communications, and other support functions.
Key Responsibilities
- Manage complex calendars, appointments, and schedules
- Coordinate meetings, briefings, official travel, and logistical arrangements
- Prepare and manage correspondence, briefing notes, and meeting documentation
- Act as the central coordination point and gatekeeper for the Office
- Maintain confidential files, records, and official documentation
- Ensure the efficient day-to-day running of the Office
- Liaise with internal departments, government agencies, and external stakeholders
- Coordinate information flow between the Dignitaries and relevant offices
- Track action points arising from meetings and ensure timely follow-up
- Support interdepartmental coordination on official engagements and visits
- Support the planning and coordination of official events, visits, and formal engagements
- Ensure schedules, invitations, and seating arrangements align with established protocol guidance
- Liaise with protocol officers or relevant departments for protocol direction
- Assist in preparing official programs, itineraries, and engagement briefs
Qualifications & Experience
- Bachelor’s degree in Business Administration, Public Administration, International Relations, or a related field
- Minimum 8–12 years’ relevant experience in a senior administrative, secretariat, or office management role
- Demonstrated experience supporting senior leadership, public officials, or dignitaries
- Prior exposure to protocol, diplomatic etiquette, or official government procedures is an added advantage
- Strong understanding of confidentiality, discretion, and governance requirements
Key Competencies
- Excellent organizational, planning, and time-management skills
- High level of professional judgment, integrity, and discretion
- Strong written and verbal communication skills
- Ability to work under pressure and manage competing priorities
- Proficiency in Microsoft Office and office management systems
- Professional presence and strong interpersonal skills
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Our client, a leading provider of dental equipment and consumables, seeks a Field Sales Representative to drive growth across Kenya. The role involves building strong client relationships, promoting premium products to clinics and hospitals, and engaging dental professionals to boost sales.
Key Responsibilities
- Promote and sell a diverse range of dental equipment, instruments, and consumables to dental clinics, hospitals, and healthcare facilities.
- Identify and develop new business opportunities through field visits, referrals, and industry events.
- Build and maintain long-term relationships with dental practitioners and key decision-makers.
- Conduct product demonstrations and training sessions to ensure clients fully understand usage, benefits, and maintenance.
- Monitor and report on competitor activities, pricing, and emerging trends in the dental supplies market.
- Collaborate with logistics, technical, and marketing teams to ensure timely deliveries and exceptional client service.
- Meet and exceed monthly and quarterly sales targets.
- Maintain accurate records of sales activities, customer interactions, and market insights.
Qualifications & Experience
- Bachelor’s degree or diploma in Dentistry, Medical Sciences, Marketing, Business, or related field.
- Minimum 3 years proven sales experience in the dental or medical supplies industry.
- Strong knowledge of dental equipment and products is highly desirable.
- Excellent presentation, negotiation, and interpersonal skills.
- Proficiency in Microsoft Office and CRM software.
- Willingness to travel extensively within the assigned territory.
Key Competencies
- Target-driven and results-oriented.
- Strong networking and relationship-building skills.
- Ability to work independently while being a team player.
- Professional, confident, and articulate communicator.
Method of Application
Interested and qualified candidates should forward their CV to: careers@orchidhr.co.ke using the position as subject of email.
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