Fresh Jobs at SBM Bank

Job Summary

To oversee the Bank’s construction projects, ensuring compliance with approved contract documents, building regulations, and codes of conduct. The role prioritizes safeguarding the Bank’s interests in terms of time, cost, and quality, aligned with its growth and expansion objectives.

Key Responsibilities 

Design Management

• Collaborate with outsourced design teams to translate the Bank’s refurbishment and revamp requirements into design briefs, drawings, and space plans.
• Review architectural, structural, mechanical, and services designs to ensure alignment with the Bank’s needs.
• Ensure design concepts meet safety, functionality, aesthetic, and regulatory standards, including accessibility and sustainability.
• Verify that materials and specifications meet design intent and compliance requirements.
• Coordinate with consultants (architects, engineers, and specialists) to ensure cohesive project delivery.
• Confirm that all construction documents are properly signed and sealed for regulatory submission.
• Support contract administration, bidding, and negotiations in collaboration with Procurement and Shared Services.
• Monitor project progress and conduct post-occupancy evaluations.

Site Supervision & Management

• Relay design instructions to contractors and vendors.
• Ensure construction adheres to quality standards, contract specifications, and building codes.
• Maintain detailed site records and diaries.
• Supervise construction activities and coordinate with contractors and suppliers.
• Enforce safe work practices and remove unsafe equipment from site.
• Monitor construction to ensure compliance with approved plans.

Project Management

• Plan and coordinate projects from initiation to completion, ensuring adherence to cost, time, and quality targets.
• Manage project budgets, including cost estimation and risk assessment.
• Oversee scheduling and time management.
• Ensure quality assurance, contract compliance, and safety standards are upheld.

Quantity Surveying 

• Review and verify Bills of Quantities (BQs) for accuracy.
• Conduct monthly valuations and variation pricing for interim payments.
• Keep stakeholders informed of project costs.
• Validate final accounts using supporting documentation.
• Support negotiations on extra-contractual costs to protect the Bank’s interests.

Structural Engineering

• Conduct structural evaluations in liaison with appointed engineers.
• Review and verify structural calculations and designs.
• Oversee implementation of structural elements per approved drawings.
• Ensure compliance with structural specifications and cost estimates.

Occupational Health & Safety

• Ensure contractors implement health, safety, and welfare measures on-site.
• Monitor safe handling, storage, and use of materials and equipment.
• Ensure legal and insurance compliance for employee safety.
• Promote safe access, egress, and working conditions.
• Verify provision of adequate welfare facilities.

Payment Processing

• Verify and analyze payment proposals based on certified documentation from consultants, contractors, and vendors.

Special Assignments 

• Undertake inter-departmental tasks as assigned.
• Monitor conduct of consultants, contractors, and suppliers.
• Manage non-construction projects as directed by Bank Management.

Job Specifications

Education 

• Bachelor’s Degree in Civil and Construction Engineering.
• Minimum of 1 year of post-qualification experience in a construction-related role.

Skills and Competencies 

• Proficient in interpreting technical drawings.
• Skilled in construction cost estimation.
• Strong communication and interpersonal skills.
• Competent in computer applications and CAD software.
• Self-motivated with minimal supervision.
• Sound decision-making abilities.
• Innovative, diligent, and creative.

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Job Summary

The position will be responsible for driving and exceeding assets sales targets in a competitive market. Market and close assets sales with an aim to increase disposal of assets under recovery within the DRU & Special Assets teams and any other allocated for disposal within the Banks portfolio, Prepare daily reports for action by the immediate Supervisor. The property advisor will be expected to aid the business to reduce non-performing portfolio under the function by adopting objective and appropriate strategies that aid in property disposal for both residential and commercial properties. This is to be done within policy guidelines and regulations to minimize credit losses and ensure the team meets their overall debt recovery targets and the Banks portfolio remains profitable in line with SBM Bank business objectives.

Key Responsibilities

Strategy - 50%

• Create systematic and consistent lead generation from property marketing efforts, cold calling, referrals, lead generation services and other forms of media. All engagements to be on CRM.
• Ensure that all client engagements from prospecting to closure are on CRM
• Conduct surveys to identify the price of competing properties on the real estate market and relay the same to the supervisor
• Provide periodic (daily, weekly and monthly) reports (client pipeline) for management on sales performance and generate returns using CRM systems.
• Build and maintain relationships with clients by providing support, information and guidance through the entire customer journey
• Participate in the promotion of property sales on organized events such as expos, site activations among others
• Follow up and ensure the preparation and approval of documents such as booking forms, offer letters, sale agreements and transfer documents are executed
• Upload customer payment evidence on the CRM for validation
• Ensure customer payment plans are followed up and all collection done on time.
• Achieve 85% compliance to customer payment plans. Issue cancellation notices through the CRM as per policy
• Ensure mortgage clients are identified early, their mortgage applications created and tracked centrally
• Ensure compliance with all real estate laws & policies and other controls, rules, procedures, and regulations when conducting property sales. Act with high levels of professionalism in all client engagements.

Operations - 20%

• Lead generation and conversion.
• Weekly reports on lead follow ups and engagement in line with CRM.
• Documentation and Compliance: Ensure all sales transactions are properly documented in line with Bank policies.
• Market research & benchmarking
• High productivity
• Implementation of sales & Marketing strategy through continuous review properties in database and prepare fact sheet/profiles for internal and external marketing.
• Maintain and prepare assets disposal reports as and when required and submit them to the Supervisor.
• Ensure compliance to the Bank’s Credit Policy and Procedures regarding management of property sales process.

People Management - 15%

• Maintain good coordination between the Debt recovery and Special assets Team, Credit Team and the Business Development Teams.
• Undertake any delegated activities as assigned by the Senior Manager Corporate Recoveries, or by the Director, Debt Recovery and Special Assets.
• Ensure to undertake Best Practice, Skills and Knowledge shared across the Debt Recovery team and wider Team/ Departments.

Compliance - 10%

• Ensure compliance with both internal and external regulatory requirements
• Working closely with risk and compliance units to ensure effective compliance standards are consistently met within the unit.
• Developing and continuously reviewing sales & marketing strategies and procedures ensuring their compliance.

Other - 5%

• Safeguard and promote the bank’s image with the general public.

Key Responsibilities

Direct Reports to this Role

• N/A.

Knowledge; Skills, and Experience required for this Role

• 3 years’ experience in the financial or real Estate Industry
• Experience in using Customer relationship management tool
• Proven track record of assets sales & Own network of potential leads
• Experience in handling high-net-worth clients
• Excellent Communication and Negotiation skills
• Minimum Diploma in Business Administration, marketing, or related field
• Knowledge and a competent user of Internet, Microsoft Outlook, Microsoft word, Microsoft PowerPoint, and Excel

Competencies Required for this Role

• Excellent Communication, influencing and Negotiation skills.
• Astute sales skills
• Knowledge of KYC/AML Compliance requirements
• High Integrity
• A Strong team player
• Ability to adopt a flexible approach to meet targets and needs of the business
• Passion for performance and ability to work under pressure.

Problem-solving

• Analytical
• Assertive
• Decision-making
• Communication

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Job Purpose:

The position will generate treasury revenue from asset & liability management processes through strategic positioning of assets and liabilities whilst effectively managing liquidity and interest rate risks

Key Responsibilities

• Maximize in investment of excess cash and trading of Government Securities for the bank 
• Assist in cash flow forecasting process for the group as part of liquidity management and carry out liquidity scenario analysis. 
• Ensure Asset Liability Management (ALM) strategies are executed and monitored for optimal revenue
• Provide Asset Liability Committee (ALCO) with investments proposals and substantive documents on market trends touching on interest rates. 
• Ensure that all types of liquidity risks within the bank are captured and appropriately managed ensuring that the bank meets regulatory liquidity requirements. 
• Understand business lending pipelines and provide appropriate funding solutions at optimal pricing.
• Add value to the Funds Transfer Pricing process and advice transfer rates to various stakeholders on monthly basis or otherwise as per policy. 
• Assist Market Risk in the planning of ALCO meetings focusing on strategic ALM concerns. 
• Manage efficiency and profitability of liquid asset portfolio, advising on yields and amounts.
• Monitor market conditions and explore hedging opportunities for the various books and prepare the investment and divestment proposals 
• Advice on liability planning, pricing, and market trends 
• The role will be a proxy to the Forex (FX) and Money market Desks

Customers of this Position

• All Departments in the Bank

Knowledge; Skills and Experience required for this Role

• Business graduate from an accredited University with a Finance, Mathematics or Economics Major
• Comprehensive understanding of Money Market, FX market, Fixed Income and assets and liabilities of a bank.
• Good understanding of dynamics of financial markets and local / regional regulatory environment.
• MBA in Finance or CFA would be an added advantage

Competencies required for this Role

• Dynamic, analytical and self-driven individual with the ability to work under pressure.
• A passion for performance, team play and achievement in a competitive and dynamic environment
• Hardworking, strategically minded individual with excellent communication, analytical and interpersonal skills.
• Thorough understanding of the Money markets/Forex procedures and practice and the ability to interact with all levels of management and staff
• Must have initiative to learn beyond scope of duty.

Funds management

• Source funding for Bank’s cash position, when required
• Ensure that we have sufficient assets to cover our liquid asset requirement
• Ensure Knowledge of ALM and at least attend one ALCO meeting a quarter
• Ensure knowledge of local regulatory pertaining to treasury and compliance of the same
• Provide backup for the Money Market Dealer and FX dealer.

 Accountability

• Delegated Authority;
• Management of the Bank’s Assets and Liabilities

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JOB SUMMARY:

To provide a one stop HR advisory support to Business and facilitate implementation of the Human Resources Strategy, Policies and Practices.

KEY RESPONSIBILITIES:

Manpower Planning:

• Prepare Human Resource forecasts in consultation with Business Unit Heads.
• Facilitate the career and succession plans for own business area.
• Support the development of talent management within the Business Unit by enabling the Business Unit to attract, retain and motivate talent.
• Advise Business Units on the Exit trends and propose measures for talent retention.

Resourcing (Recruitment, Selection and Placement):

• Identify the best source of candidates and tap into the market by undertaking strategic resourcing initiatives such as Head Hunting, Market intelligence, Talent acquisition.
• Undertake interviews for short listed candidates and ensure a fair assessment process has been followed.
• Train and support line managers on the recruitment process.
• Ensure proper employee onboarding of new staff is carried out i.e. First day induction: HR policy, Medical and insurance.
• Ensure that all staff have a signed off job descriptions
• Monitor each recruitment process end to end to address any issues emerging without delay and in consultation with the recruitment manager.
• Ensure timely running of amendments/contract extension letters and are made as per required approval.

Organizational Development and Change Management:

• Drive organization implementation/change initiatives in line with business unit strategies i.e. Review and implement fit for purpose structures, benchmarking analyses, ensure targets are reviewed to reflect the changes.
• Facilitate the preparation of job descriptions for new roles, ensure that the job roles are well-defined, and organizational structures are in place & constantly updated.
• Communication and management of the Bank’s change initiatives as “change catalysts” within the business unit (champion compliance in line with change management framework and processes).
• Support the Director of HR in inculcating a shared mindset and foster employee loyalty to the Bank’s values.

Learning & Resource Development/Management:

• Support in establishing the skill gap within Business units and facilitate Training Needs Analysis.
• Co-ordination & facilitate the delivery of training programs.
• Monitor and implement capacity building initiatives by adhering to the 70:20:10 training model.

Performance & Talent Management:

• Oversee roll out and cascade of the Bank’s performance management framework in the Business Unit.
• Coordinating the entire process of performance appraisals, ensuring timely submission of reports and their analysis.
• Advise the appraisee and appraiser where need arises and addressing the issues raised in the appraisal reports.
• Co-ordinate with Business Unit Heads in ensuring that staff appreciates the linkage of performance to reward.
• Ensure talent management policies and initiatives are being driven objectively
• Maintain a data base of talent- both internal and external for focus areas based on market dynamics of supply and demand.

HR Branding & Culture:

• Visit Divisions/departments/Branches to support and advise on Human Resources challenges and issues facing the business units (HR Engagements).
• In liaison with Divisional/departmental/Branch/Unit heads, ensure that leave plans are in place and that Leave Liability is managed.
• Champion the values of the bank and its culture.
• Attend management committee meetings (MANCO) meetings of allocated divisions and offer expert HR advice on people matters.
• Liaise with departmental and division heads to ensure that new staff are allocated mentors and review periodic mentoring reports on the staff.

Customer service:

• Act as the single point of contact and ensure that all attending queries and complaints are attended through timely feedback to all the stakeholders
• Prompt service performed right the first time and prompt query/complaint resolution.
• Service Focus – Seeks to understand customer expectations and requirements and uses available resources, policies, and opportunities in their best interest without compromising the Bank’s values.

Employee Relations:

Work closely with the Employee Relations centre of excellence in:

• Championing and enforcing labour laws as constituted within the country and the Bank’s Policies.
• Interpretation of the policies and procedures and assess compliance by all employees within the business unit. (Advise managers and employees on disciplinary issues and procedures).
• Enhance two-way communication within the business unit by ensuring that employees and other stakeholders are informed on what is happening, why it is happening and how it affects them.
• Champion employee wellness programs.

KEY RELATIONSHIPS:

Direct Reports to this Position

• None

Customers of this Position

• External clients
• EXCO and HODs
• All Departments in the Bank

KEY COMPETENCIES AND EXPERIENCE:

Knowledge: Skills and Experience required for this Role

• Bachelor’s degree in business management / administration with a bias in Humanities & Human Resource.
• Human Resource Management professional qualification (A must have).
• Post-graduate degree in business related course is an added advantage.
• At least 8 years of HR generalist work experience.
• Experience in working in the financial sector is preferred.
• IHRM Membership is a must-have requirement.

Competencies required for this Role

• Excellent interpersonal and relationship management skills.
• Good organizational and administrative skills.
• Prioritization and Time Management - ability to prioritise and manage time efficiently and maintain a structured approach under pressure and high volumes
• Resilience and Drive – Maintaining performance standards when difficult situations arise.
• Ability to listen, probe effectively and convey information clearly to the customer.
• Diplomatic and tolerant in relaying and receiving information.
• Customer service orientated.
• Methodical, detail-conscious, organized and assertive.
• Manpower planning and forecasting skills.
• Organization development and change management.
• Business acumen skills.