Fresh Recruitments at Sheer Logic

We are looking for an experienced and motivated professional to join our team. The ideal candidate will have a strong understanding of the consumer goods industry with focus on product development and research.

Responsibilities

• Conduct consumer research (qualitative and quantitative) and explore consumer needs from the results.
• Understand product structure propose and implement product improvements to meet consumer needs.
• Understand the machinery used to manufacture products and consult with engineers on equipment modifications to produce desired products.
• Understand the materials used and be able to select and develop appropriate materials in conjunction with suppliers.
• Design and select materials for packaging and cartons.
• Understand package printing technology and be able to make appropriate improvement requests to packaging companies in case of printing problems.

Requirements

• Bachelor of degree in Chemical or Process Engineering or relevant field from a recognized institution.
• Minimum of five years of experience in Quality Control, R&D in an FMCG set up is preferred.
• Ability to generate new product ideas and improve existing ones.
• Works seamlessly with R&D, quality assurance, marketing, manufacturing, and supply chain teams.
• Approaches product or process issues analytically and creatively.

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The Barista is responsible for preparing and serving quality coffee and other beverages, maintaining a clean and welcoming environment, and delivering excellent customer service to enhance guest satisfaction and loyalty.

Key Responsibilities:

• Prepare and serve a variety of hot and cold beverages, including specialty coffee and tea drinks, in accordance with company recipes and standards.
• Operate coffee brewing equipment and espresso machines safely and efficiently.
• Greet customers warmly, take orders accurately, and process payments through the POS system.
• Maintain cleanliness and organization of the service area, counters, equipment, and seating areas.
• Restock inventory and supplies such as cups, lids, coffee beans, milk, and condiments as needed.
• Educate customers on drink options, ingredients, and loyalty programs when applicable.
• Comply with all food safety, hygiene, and health & safety regulations.
• Handle customer feedback or complaints professionally and escalate where necessary.
• Support team members during busy periods to ensure smooth service delivery.

Requirements

• Certificate or Diploma in a hospitality related field.
• Previous experience as a barista in a reputable establishment.
• Knowledge of coffee brewing techniques and drink preparation.
• Strong communication and interpersonal skills.
• Excellent time management and multitasking abilities.
• Friendly, energetic, and customer-focused personality.
• Ability to work in a fast-paced environment and on flexible shifts, including weekends and holidays.