Jobs at Co-operative Bank of Kenya

The Role

The successful jobholder will be expected to:

• Develop new and/or improve existing user facing features to enhance the user experience.
• Deliver responsive and cross-browser compatible applications.
• Use Agile engineering practices and various software development technologies to rapidly develop creative, efficient and re-usable solutions that enhance the organization’s technology stack.
• Prototype or test the technical feasibility of the UI/UX designs and maintain brand consistency.
• Optimize applications for maximum speed, performance, and scalability.
• Consume APIs developed by the back-end developers to display data on the application, get and validate input from the application and post data to the API.
• Secure applications across all channels by putting adequate application security controls.
• Implement UI/UX analytics to analyze our applications and generate insights to help improve our applications and better understand our customers.
• Liaise with software vendors to resolve application issues or escalation by collecting, collating, information and clearly documenting issues to enable efficient support from the software vendors/partners.
• Adhere to change control procedures in implementing solutions and seeing through a project from conception to completion.
• Work collaboratively with the UI/UX design team during the development and improvement of the user experiences.
• Act as a user-advocate during the development process by offering and implementing suggestions from a user centered design perspective.
• Act as a “go to” with in depth knowledge of user interface development best practices and standards.
• Provide support to fellow front-end developers by engaging in peer code reviews.
• Continuously research on better ways of achieving joyful user experiences and applications optimization.
• Actively contribute to the front-end development of web based and mobile applications in the bank.
• Use of DevOps tools to deliver new features and projects faster.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications:

• A Bachelor’s degree in computer science & IT related fields with a focus on software development.
• At least 3 years’ relevant work experience in Front-end mobile-web development.
• Experience with responsive and adaptive design as well as in Android and IOS development.
• Proficient understanding of web markup languages and cascading stylesheets, such as HTML and CSS3.
• Proficient understanding of server-side CSS pre-processing platforms such as LESS and SASS.
• Proficient understanding of client-side scripting frameworks such as JavaScript, Angular, Vue.js and jQuery.
• Good understanding of server-side technologies such as Node.js and PHP.
• Good understanding of asynchronous request handling, partial page updates, and AJAX.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools such as Git / Mercurial / SVN.
• Good understanding of SEO principles and ensuring that applications will adhere to them.
• Knowledge in working with RESTful APIs.
• Knowledge in working with Hybrid Mobile Applications such as Cordova, Ionic, Capacitor and Flutter.
• Excellent knowledge of web analytics tools such as Google Analytics, Firebase, Mixpanel etc.
• Strong problem-solving skills, logical thinking, an analytical and investigative mind, and creativity.

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The Role

The successful jobholder will be expected to:

• Facilitate the team for better creativity and works to improve the efficiency of the Agile team.
• Be responsible for managing the scrum process with the coordination of the scrum team for Agile delivery.
• Guide the team on self-organizing to fill in the intentional gaps left in the Agile frameworks.
• Assess the scrum maturity of the team and organization and coaching the team to higher levels of maturity at a sustainable pace.
• Build a trusting and safe environment for the teams to express themselves.
• Plan Scrum implementations within the organization by helping teams and stakeholders understand and enact scrum and empirical product development.
• Facilitates the team by removing the impediments for the scrum team
• Establishes team performance rhythms e.g. daily stand-up meetings, facilitates and schedules meetings, demos and decision-making processes in order to ensure quick inspection and proper use of adaptation process.
• Lead and champion execution excellence.
• Work with product owners on the product backlog by organizing product grooming and make ready for the next sprint.
• Act as a safeguard for the team and provide role modelling and authentic leadership.
• Run with a cross functional team from business, technology, and other support functions to deliver first product to the customer.
• Ensure the product is deployed by the technology team and first transaction performed successfully as the definition of done
• Receive and plan for technical debt and continuous feedback.
• Prepare regular updates and status reports to the executive on team performance.
• Lead the User experience team in design and Ideation and incubation of MVPs.
• Be the custodian of the agile evangelism
• Administer the digital research lab for the bank
• Live agile values and principles by following the set process, practices and governance around resource management, ensuring products are developed on time.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications:

• An IT related Bachelor’s degree or Business related degree with relevant IT professional qualifications with good project management, designing and testing background.
• Must have 2-3 years serving as an active Scrum Master in a busy software development team.
• Certified Scrum Master with relevant practical experience as a Scrum Master or experience working in a Scrum Framework is preferred.
• Experienced with Lean/Agile principles with knowledge of agile methodology and approaches like scrum, Kanban, Extreme Programing (XP), Crystal, Feature Driven Development (FDD) etc.
• Basic knowledge of software development processes and procedures with an understanding of team needs, basic fundamentals of iterative and incremental development as well as service-oriented environments and Agile practices.
• Coaching capability on agile scrum with a continuous improvement mindset to continually be growing one’s expertise, learning new tools and techniques to manage self and the team. Must be able to lead and demonstrate value-add principles to a team.
• High level of mathematical aptitude and strong problem-solving skills, logical, analytical mindset with an investigative creative mind and ability to handle complex information with accuracy and attention to detail. Knows and appreciates the value of metrics and incremental delivery.
• Excellent written and verbal communication skills when working with both internal business and technical people with external customers, ability to solidify vague requests, explain issues, and guide to solutions.