Job Openings at Cepheid

The Director, Market Access Africa reports to the Senior Vice President (SVP), Global Access and will work closely with the commercial (internal and external (distributors and service provision partners)) teams to execute the global access strategy for Cepheid’s current and future products in the Sub-Saharan African Region. This position will be the field-based expert on social marketing, demand generation and public private partnerships including major pharmaceutical companies working in the region and will coordinate field strategies to maximize market access to Cepheid’s products. Primary responsibilities include supporting the sales force meet their targets; developing relationships with key regional fund managers/directors, pharmaceutical companies and implementing partners; interfacing with key opinion leaders; developing strategies to address other market access barriers and working with customers to successfully launch and implement key public health programs - such as the TB and HIV 90:90:90 targets, and elimination of Hep B & C by 2030. The position may include up to 50% travel.

Essential Job Responsibilities

• Lead regional strategies to expand market access to Cepheid’s products
• Develop and maintain relationships with key organizations including the CDC Africa, African Society for Laboratory Medicine (ASLM), Global Fund regional and in-country teams
• Develop and maintain relationships with senior MoH key opinion leaders to support market access efforts
• Identify and actualize opportunities to expand market access through distributors and technical working groups
• Identify and establish strategic relationships with large pharmaceutical companies to expand access to Cepheid’s products
• Develop and maintain a comprehensive understanding of regional and local funding cycles through donor research, face-to-face meetings, KOL interviews and attendance at public meetings
• Identify, develop and disseminate real program implementation best practices supporting Cepheid products’ value proposition
• Attend regional or national professional society meetings as needed to educate current and potential customers on the value addition of Cepheid products and to gain support for market access through policy in collaboration with the scientific and sales teams
• Work cross-functionally within field sales, regional management, distributors, and marketing to maximize pull-through and leverage available resources
• Provide market feedback to corporate management on customer business trends, competitive updates and industry issues and opportunities
• Serve as a strategic business partner with field sales leadership to establish priorities in regional work plan for the identification of market growth opportunities through frequent communication and quarterly business reviews
• Educate, train and support field sales team on market access issues, including health financing, policy shifts, and program implementation
• Mentor field sales team including distributors to ensure alignment on with the company’s global access strategy
• Participate in regional and national sales meetings as needed

TRAINING RESPONSIBILITIES: (REQUIRED)

• Complete all compliance trainings
• Complete all assigned and required training satisfactorily and on time
• For people managers, ensure your associates attend and complete all required trainings satisfactorily and on time.

Minimum Requirements

Education and Experience (in years):

• Bachelor’s degree with 8+ years of related work experience OR
• Master’s degree in field with 6+ years of related work experience OR
• Doctoral degree in field with 3+ years of work experience.
• Advanced degree in economics, policy and management studies preferred.
• Global Health degree is a plus
• Laboratory experience a plus

Knowledge And Skills

• Minimum of 10 years’ experience increasing access to molecular diagnostic products in Sub Saharan Africa (SSA)
• Global Health experience within the molecular diagnostics or related industry
• Strong understanding of healthcare programs implementation in various SSA countries (molecular diagnostic is a plus)
• Willing to act decisively in an uncertain environment
• Must understand how to impact process with key opinion leaders to get molecular diagnostic products adopted and used in national programs.
• Demonstrated ability to be successful in consultative selling situations/markets
• Excellent written and verbal communications skills

Physical Requirements/abilities

• Ability to travel internationally
• Ability to travel up to 50% of time

Preferred Requirements

• Team player
• Highly capable communicator
• At ease speaking in high-level meetings
• Experience in Global Health a plus

The statements in this description represent typical elements, criteria and general work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.

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POSITION SUMMARY:

• Lead the Application Specialists from Channel Partners with the following responsibilities: Plan, Develop, and Monitor Field Application Specialists activities for the defined region.
• Deliver training class to advanced customers and Channel Partner members and keep the records.

ESSENTIAL JOB RESPONSIBILITIES:

• Deliver Train the trainer training to Advanced Customers from National Programs
• Advise Customers/ Channel Partners in setting up local guidelines and share other countries guidelines or roll-out experience regarding Xpert Integration.
• Coach and lead the Field Application members from Channel Partners to train and support Customers.
• Develop FAS capabilities and identify their training needs
• Oversee the Regional activities by ensuring indicators are monitored to evaluate Field Application Channel Partner performance.
• Contribute to assigned Cross functional projects (Training Documentation creation/ other...).
• Coordinate and improve Support to our customers by establishing communication with the Customer Care group.
• Support in the development or update of Channel Partners Standard Operating Procedures.
• Develop key relationships with regional Business Managers to ensure alignment on key priorities, best practice sharing and achievement of operational goals.
• As needed, join or lead projects that will contribute to the development of the HBDC and Commercial business, such as GTM projects, elaboration of tactical plans with the Commercial team, channel partner development initiatives, etc…

Knowledge and skills:

• 5+ years medical and/or technical experience in hospital, clinical laboratory
• Emerging Market dynamics and Deep knowledge in Public Health problems
• Operates with transparency and humility
• Acts as a role model for high ethical standards and code of conduct
• Strong organizational and problem-solving skills
• Enjoys working in multicultural environment and matrix structure
• Must be able to manage project scope, and schedule to achieve timely completion of project deliverables
• Excellent English communication and presentation skills
• Negotiating skills and a well-developed cost and quality awareness.
• Adept at building and maintain relationships with customers
• Training experience (desirable)

PREFERRED REQUIREMENTS:

• Languages: English (fluent). French or Portuguese (fluent).
• Video editing skills (desirable)

Other:

Travel maximum 75% –mainly international travel is required.