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  • Posted: Jan 12, 2021
    Deadline: Jan 26, 2021
  • UNES is the Commercial arm of the University charged with responsibility of inculcating entrepreneurial and best business practices to the overall University. The Company provides Institutional and Research consultancy, Professional Trainings and Product Innovations in several thematic areas. Further, UNES provides Bookstores, Hospitality and Financial Manag...
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    Health Policy and Partnerships Lead (USAID HealthIT PROJECT)

    Contract Terms:  One-year Renewable with three months probation period


    Reporting to the Chief of Party shall be tasked with the following responsibilities:

    • Policy synthesis, review and alignment to GOK and global digital health environment.
    • Policy dissemination, training and HealthIT strategy formulation and alignment with the bigger GOK policy orientation
    • Partnerships and Stakeholder engagement and alignment with:
      •  National GOK (Ministries of Health, Labor and Social Protection, ICT Youth and Innovation, other public institutions), and the private sector
      • County Stakeholder Engagement at the Council of Governors, county leadership and county Government stakeholders
    • Support GoK in formulation of policy on digital health where relevant, necessary and appropriate and provide technical advice to HealthIT project
    • Review, develop and ensure alignment of HealthIT priorities, strategies and plans to the County’s legal, regulatory, policy, and strategic directions, USAID digital strategy as well as any global development in digital transformation to inform HealthIT Strategic Implementation Framework.
    • Develop and maintain an updated and synthesized repository of all digital health related legal, regulatory and policy documents including any changes or amendments.
    • Keeping abreast of all policy developments in the health sector sector and related fields, particularly relating to Digital Health and keeping the HealthIT team and partners informed and up to date about said developments.
    • Providing contextualized analysis of the policy environment for Digital Health, through research and scoping of existing initiatives, gaps in the sector other key stakeholders such as Ministry of ICT, Communications Authority of Kenya, etc.
    • To lead on shaping and developing a clear HealthIT digital policy orientation building on what has been started. In particular this will involve:
      • Developing and sustaining HealthIT social capital by networking and maintaining key relationships with Key GoK Ministries (MOH, MOICT, MoLSP),  Departments, Agencies (MDAs) and key stakeholders in the sector
      • Proactive development of collaboration opportunities, joint research on digital health policy with Government, Universities, and other initiatives
    • Representing HealthIT in GoK Working and Advisory Committees, Technical Working Groups and intergovernmental forums.
    • Develop and maintain effective and efficient procedures and processes for UNES and HealthIT partnerships with its partnering institutions.
    • Oversee, facilitate and coordinate all aspects of partnership life cycle management, from stakeholder analysis, partner identification, due diligence, project development, agreement, start-up, implementation, monitoring through to close-out, coordinating effectively with all program, operations and finance components.
    • Coordinate due diligence process with respect to all new partnerships, including through appropriate vetting, coordinating the pre-award assessment with other departments, analysis of risks associated with the award, identification and implementation of appropriate measures to manage those risks, working with other UNES and the project team.
    • In collaboration with UNES and the project leadership develop Project Support Plans (PSPs) for each partner/project.
    • Ensure the timely review of partners’ financial and narrative reports in accordance with the terms of their partnership agreements in consultation with other project technical and leadership teams
    • Contributing to project planning and management. Reporting to Project leadership, contributing to Project team, and providing financial and narrative reports


    • Master’s Degree in Health Informatics, Information Systems or related discipline
    • Passionate commitment to Digital Health and social change.
    • Strong understanding of issues affecting Digital Health in Kenya
    • Demonstrable knowledge and experience of policy, partnerships and operations research
    • Excellent interpersonal skills with the ability to communicate and represent the HealthIT Project externally empathetically and clearly
    • Strong writing skills including ability to summarize information into policy briefings or proposals
    • Ten years of experience working in or with the Ministry of Health or public sector
    • Experience in health informatics is preferable
    • Resourceful with an ability to think creatively, see opportunities and take initiative
    • Flexible approach to work including excellent time management and self-motivation
    • Excellent team working skills and the ability to act independently when necessary.
    • Willingness to travel regularly around the country as and when necessary

    go to method of application »

    Regional / County Digital Health Lead (USAID HealthIT PROJECT)

    No of Positions: 6

    Location:  TBD
    Contract Terms:  One-year Renewable with three months probation period


    The Regional HIS Lead will work closely with the UoN, UNES, partnering universities, the MOH, the DCS at the MoLSP and partnering counties leadership and stakeholders to provide technical coordination of project activities at county level. This position will work together with technical specialists in all key technical areas of the HealthIT Project, including project management, systems development, data quality assurance, monitoring and evaluation, and capacity building. Under the supervision of the Sub-Purpose Lead – Digital Health and Data Systems and working closely with the Policy and Partnerships Lead, the Regional HIS Lead will work with a cluster of counties supported. S/he will be the primary contact in the respective counties for all HealthIT Project activities.  S/he will be responsible for managing and supporting all approaches implemented by the project in the county and for documenting key project activities.  S/he will also ensure county activities are implemented on-time and within budget. The positions are based at the counties

    Responsibilities include:

    • Provide integrated Digital Health support to the cluster of counties to ensure relevant capacities are built, digital health activities are included in the County Annual Work Plans and to nurture the CHMTs on Journey to Self-Reliance processes.
    • Support the county level digital health, HIS Technical Working Groups (TWG), Department of Children Services or similar county level structure to coordinate the planning, organizing, implementing and deployment of digital health solutions that are supported and approved by Ministry of Health (MOH) and adopted by the County Governments and USG Service Delivery partners and stakeholders.
    • Support Implementation of the EHR/EMR at county level. This includes:
    • Structured Info-structure surveys to determine both software and ICT infrastructure needs of each health facility
    • Support the county to clearly document findings, objectively identify gaps and propose implementation steps in line with the MOH and County Department of Health implementation roadmap
    • Oversee standards-based installation, testing, certification of both hardware {active and passive} and software such as EMR/EHR modules, services, functionalities; optimized supporting environment: utilities, patches, upgrades and fixes, maintain system uptime records}
    • Maintain and track all implementation documentation such as warranty, insurance, underpinning contracts, service level agreements, installation commissioning and hand over reports
    • Stakeholder Engagement: Work with the CHMT, County Proximate University, and Strategic Information implementing mechanism, the service delivery partners and private sector to ensure sustainable evolution Digital Health solutions at the county level.
    • Capacity building and Knowledge sharing: Provide structured capacity building support in areas such as hardware, network, software, data governance, and information security, privacy and use.
    • Mentorship to both county staff and health informatics interns
    • Establish peer-to-peer social learning between facilities
    • Provide technical support to the county, sub-county and facility on the MOH Integrated Service Desk as tier 1 support. Create technical support processes and structures.
    • Lead the development and implementation of HealthIT Project HIS strategies and initiatives in the respective counties
    • Collaborate with technical teams and County Departments of Health and Department of Children Services to implement Digital solutions developed by the Project.
    • Work with respective counties, Departments and Agencies to manage the evolution of digital initiatives
    • Identify and coordinate shared learning in digital solutions and evidence-informed planning among counties and between the county and national levels.
    • Other duties as assigned


    • Masters degree in computer science, informatics, information technology or relevant qualification
    • Three (3) years post qualification experience in Health Informatics
    • Demonstrable experience in DHIS2 and OpenMRS implementation highly desired
    • Working knowledge of Linux, Windows and MacOsX, Android, Chrome, IOS Operating Systems is required
    • Experience in Digital Health systems development, deployment, technical support and coordination at county, regional or national level
    • Demonstrated ability to engage and work with stakeholders at all system levels
    • Ability to plan and execute planned activates efficiently within strict timelines.
    • Fluency in English is required, language skills in Kiswahili, and other languages of Kenya are highly preferred.
    • Experience in coordination and a commitment to networking with other stakeholders and advocating for digital solutions.
    • Experience working with a USG funded project in public health and information systems strengthening is desirable
    • Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods
    • Demonstrated leadership, ethics, and sound judgement, both independently and as part of a team.
    • Excellent writing, computer, management and organizational skills coupled with strong communication skills for high-level audiences
    • Computer literacy.
    • Ability and willingness to travel frequently within Kenya and work under field conditions.

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    Lead Capacity Building and Institutional Learning (USAID HealthIT PROJECT)

    Contract Terms:  One-year Renewable


    The Lead Capacity Building and Institutional Learningis key to the Project’s role in updating and implementing the capacity building strategy in both Health Information Systems and Child Protection Information Management Systems at the national program and sub national levels.  The position will work with the technical teams to support the development of capacity building strategies in use of digital platforms. The will further support monitoring, evaluation and learning from the capacity building interventions.

    This responsibilities will include:

    • Work with the Ministry of Health Department of Health Informatics and M&E (MOH DHI and M&E) and Ministry of Labor and Social Protection Department of Children Services (MOLSP DCS) to review and implement capacity building strategies and plans
    • Support the review of HIS training curriculum or adapt existing resources into learning modules for information system users
    • Develop and maintain training materials including eLearning content and modules.
    • Design and develop dynamic, interactive and user friendly multimedia training solutions
    • Manage design and development team
    • Organize and execute physical and online trainings in collaboration with project technical teams
    • Manage design, develop, implement and maintain the Learning Management System (LMS)  and the Virtual Academies Platforms
    • Manage complete development process of courseware materials to include eLearning and LMS/training delivery systems, document management
    • Work with senior management to ensure completed projects, courseware and LMS/training systems meet users’ expectations
    • Work with team members to define processes, work flows, effective content production and implementation of up to date development and LMS technologies and methodologies
    • Plan and manage development of new courseware requests
    • Creating storyboards/scripts and production-ready content for video or web-based training programs and advising on production.
    • Partnering with internal teams to produce high quality eLearning content.
    • Assisting with managing administrative capabilities in the LMS.
    • Creating digital assets for e-learning courses.
    • Collaborating with other project members on curriculum development and mentor junior developers and training.
    • Working with subject matter experts on other teams to produce scripts, content, and timelines.
    • Assisting with management of course development projects including scoping the required resources and timeline to meet project timelines with quality results.
    • Producing quality eLearning course material, including course design documents, course outlines, course descriptions, PowerPoint slides, diagrams, interactive exercises, and assessments.
    • Designing measurement instruments and creating advanced learning activities questions for quizzes and certification exams.
    • Guide, coordinate and collaborate with project staff and partners in the implementation, management, monitoring and evaluation of activities
    • Support the building of lasting in-county capacity to deliver online learning technical support.
    • Document and present program reports and lessons learned to the Chief of Party, USG, MoH, DCS and other key stakeholders.
    • Other duties as assigned


    • Master’s Degree Public Health, Education, Social Science or related
    • Five years of relevant professional experience in capacity building
    • Experience in working with online learning platforms such as Moodle.
    • Experience in working with online learning content creation/authoring tools such as Articulate Storyline, Adobe Captivate and Elucidat.
    • Experience in content development for adult learners.
    • Experience in software development and database administration
    • Experience in Instructional Design, Graphic Design, Performance based learning, Course/ User Interface Design, Curriculum Development, Learning Strategies and Development, Quality Assurance Testing
    • Demonstrated ability to plan and execute planned activates efficiently within strict timelines.
    • Demonstrated ability to lead multidisciplinary, multicultural teams and monitor efforts.
    • Demonstrated ability to engage and work with stakeholders at all system levels
    • A proven, successful record of achieving results, preferably in a difficult working environment
    • Excellent writing, computer, management and organizational skills.
    • Experience in training.
    • Experience in implementing Health related USG-funded projects in Kenya is desirable.
    • Fluency in English is required, language skills in Kiswahili, and other languages of Kenya are highly preferred.

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    Communications Officer (USAID HealthIT PROJECT)


    Contract Terms:  One-year Renewable


    The Communications Officer will be a part of a team that supports development of digital solutions working with the Ministry of Health and Department of Children Services. This a full-time position based in Nairobi and reporting to the Chief of Party. S/he will be responsible for ensuring that project results are collected, disseminated and communicated appropriately to different audiences. The Communications Officer will participate in the full scope of strategic communication support tasks – including the development and production of information products and publications, documentation of key activities and success stories, event coverage, field work, photography, social media management, strategy development, videography, and writing.

    Tasks and Responsibilities:

    • Develop and support implementation of the project’s communication strategy aligned to the USAID’s Kenya Mission Communication Strategy.
    • Contribute to the professional presentation and execution of communications products and services and contribute to systems to track metrics/indicators that will translate the effectiveness of these efforts
    • Maintain a clear understanding of the project’s portfolio and structure, as well as the communications objectives and communicate this information appropriately and effectively
    • Be part of implementing partners’ communication network and provide feedback to the project.
    • Work with project staff to document the key activities and success stories.
    • Plan and implement staff communication capacity building activities
    • Interpret complex, technical language and make it understandable for different audiences
    • Create systems to remain updated on important news and developments in the field of coverage by engaging in social listening or subscribing to relevant news alerts or e-newsletters or other sources
    • Tailor content to various audiences, if required, within the field of coverage
    • Collaboratively support co-creation with Ministry of Health, Department of Children Services, USAID and implementing partners
    • Participate in and contribute to presentations at quarterly coordinating, strategy and performance review meetings
    • Contribute to the accountability of the project by tracking/updating content and tasks using project management and filing systems
    • Be a part of the editorial and creative process, bringing new and creative ideas to the table based on expertise and research
    • Contribute to the development of social media messaging and toolkits with draft messages, corresponding links and appropriate images on a regular basis as shall be required.
    • Liaise with implementing partners where necessary
    • Schedule and post social media content
    • Facilitate compliance with branding and marking both at Nairobi office and county level.
    • Assist with other activities, such as assembling materials, setting up signage, tents, etc.
    • Design photography and video projects from concept to finished product
    • Develop branded templates for short packages that team members can use to create “plug and play” videos for social media
    • Work with management to develop and maintain systems and workflows among the team that contribute to the effective management, organization and recall of photo and video assets
    • Stay abreast of current technologies and trends in photography and videography that will improve the team’s work in this area
    • Lead or contribute to in-house training on basic photography/videography topics
    • Coordinate all photo and video coverage across staff and consultants, reviewing for quality and completeness
    • Work with social media specialists to create compelling and shareable visuals such as short videos that help the mission’s handle “stand-out” on social media.
    • Work with management to ensure proper tracking and maintenance of equipment on a regular basis


    • Bachelor’s degree in Communications, Journalism, Public Relations or a related field preferred
    • Minimum of five years of experience in communications, reporting or a related field
    • Experience working with a USAID funded project in a communication role will be an added advantage. Preference will be given to candidates with experience in public health and information systems strengthening
    • Solid computing skills, including photo editing and desktop publishing
    • Strong photo and video experience and portfolio
    • Strong analytical and organizational skills
    • Fluency in written and spoken English and Swahili is required
    • Excellent interpersonal skills

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    Senior Software Developer (USAID HealthIT PROJECT)

    Contract Terms:  One-year Renewable


    The Senior software developer will be tasked to support the lead software developer in operationalizing software blueprints by implementing software requirement specifications, review and optimization of software application code, design and review application logic, document systems and relevant manuals, and oversee application testing, deployment and system optimization. The senior developer will work closely with the lead developer, project stakeholders, other developers, and is a dedicated resource for implementing and deploying HIS systems. The senior developer will serve as a key software development team member who can translate Software requirements into a functional HIS system. In addition, the senior developer will be expected to facilitate capacity building.

    Tasks and Responsibilities

    • Develop and maintain stakeholder engagements and relations at the technical level
    • Manage as the output lead of a set of key information systems
    • Supervise the software developers
    • Mentor the software developers under his/her supervision
    • Breakdown work plans into granular and achievable targets for software developers
    • Appraise the software developers
    • Identify skill gaps within the developer team and recommend capacity targeted capacity
    • Utilize established development, frameworks, tools, guidelines and conventions to develop, test and deploy HIS systems
    • Review existing applications, identify and document user needs, review implementation frameworks, prepare operational plans and identify modules for modification and improvement
    • Ensure availability, accessibility and reliability of HIS by identifying and correcting software defects and bugs.
    • Provide technical support to the team and to contribute to HIS systems integration.
    • Contribute to the knowledgebase of various HIS and share skills with the developer team members.
    • Develop, review and maintain up to date System documentation
    • Engage users and the technology team in eliciting and prioritizing system change and configuration management
    • Continuously review systems security implementation and institute enhancements
    • Provide insight regarding usability and user experience to guide system development
    • Undertake additional task that will be allocated to you by your supervisor
    • Contribute to budget development and operational plan tracking
    • Responsible for physical assets assigned by the project
    • Responsible for utility assets such as software licenses


    • Degree in Computer Science, IT or equivalent
    • At least 3 years work experience with at least 1.5 years in a reputable firm
    • Expert knowledge of DHIS2 customization and implementation
    • Extensive experience with Java and Python programming languages couple with practical experience with test-driven development and automated testing frameworks.
    • Demonstrate proficiency in modern software development frameworks or methodologies such as RAD, JAD and DSDM.
    • Expert knowledge of relational database management systems and no-SQL databases
    • Good understanding of USG rules and regulations
    • Excellent software development skills
    • Good Planner and organizer
    • Good team leader and team player
    • Excellent, analytical and problem solving skills
    • Good interpersonal and communication skills

    go to method of application »

    Junior Software Developer


    Contract Terms:  One-year Renewable


    The Junior Software developer will be tasked to serve in a crosscutting capacity across various information Systems supported by the HealthIT Project. The Junior Software Developer will work closely with project stakeholders, other developers, quality assurance specialist and business analysts and is a dedicated resource for designing, developing, and maintaining IS. The junior developer will serve as a key software development team member who can work with Software Developers to translate business requirements into a final, robust, working, scalable, and secure software product. In addition, the junior developer will be expected to facilitate capacity building and systems user and technical documentation.

    Tasks and Responsibilities

    • Utilize established development tools, guidelines and conventions to design, develop, and test HIS systems
    • Enhancing CPIMS, DHIS2, DSL, KHMFL, PHES, JPRP, Service Desk and other IS by analyzing business requirements, user requirements, preparing an action plan and identifying areas for modification and improvement
    • Maintain the existing IS assigned to you and by identifying, correcting software defects and enhance software functionality.
    • Facilitate and contribute to IS systems integration and data enhancement
    • Provide data management support to stakeholders
    • Learn and develop skills to keep abreast with new technologies
    • Plan, coordinate and conduct systematic IS system testing and documentation
    • Engaging users and the technology team in order to prioritize system feature requests
    • Provide insight regarding usability and user experience to guide the development and impact of the products for our customers.
    • Leverage knowledge and contribute to proper knowledge management within the project
    • Contributes to team effort by accomplishing related results as needed.
    • Develop and maintain both user and technical documentation for systems
    • Facilitate capacity building
    • Be willing to meet new challenges with enthusiasm and meet deadlines in fast paced environment
    • Responsible for physical assets assigned by the project


    • Degree in Computer Science, IT or equivalent
    • At least 1 years’ work experience in a reputable firm
    • A good record of working within Academic environment
    • Knowledge of programming languages such as Java and Python
    • Functional skills in modern software development frameworks or methodologies such as RAD, JAD and DSDM.
    • Knowledge of relational database management systems and no-SQL databases
    • Good Planner and organizer
    • Excellent operational decision maker
    • Excellent team member

    Method of Application

    Applicants interested in the above positions should submit the following:

    • Cover letter detailing why you want to be considered for the position, as well as current and expected gross salary.
    • Detailed CV including at minimum:
      • Biographical data including: Full names, current mailing address, current telephone contacts, email address
      • Employment history to date.  Ensure that specific start and end dates are included.
      • Educational history to date, clearly detailing the program, certificate obtained, and completion date.
      • Names of 3 referees with their contacts.
    • Copies of ALL academic and professional certificates and testimonials.
    • Completed Personal Data Form (Download via the following link: fully filled and signed
    • Indicate the Job Reference Number and Title in your email

    All applications to reach the undersigned on or before January 26, 2021 strictly via the following email [email protected]. Hard Copies will not be accepted.

    Managing Director
    P.O.BOX 68241-00200

    N/B: Only shortlisted applicants shall be contacted. UNES does not require any payment in order to process your applications.


    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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