ICT Vacancies at Kenya Tea Development Agency (MS) Ltd

Position scope

Reporting to Head of ICT  Business Systems the successful candidate will be responsible for designing and developing relevant software systems for operational efficiency.

Duties and Responsibilities

• Design, develop and implement software for KTDA business, factories and subsidiaries;
• Planning and delivering software platforms used across multiple products and organizational units;
• Preparing technical analysis documentation;
• Writing software, processes and documentation of operating manuals;
• Analyzing business software needs as per user requests;
• Liaising with System Testers to modify systems and ensure that that they operate reliably;
• Ensuring adequate training for users and support personnel for systems;
• Researching and examining current systems and consulting users on areas of concern or improvement;
• Ensuring continuous process improvement of services through efficient working
• Ensuring efficient execution of work processes as assigned;
• Submitting accurate, timely and relevant reporting;
• Ensuring effective communication and maintenance of work relationships

Qualifications/Skills/Experience

• Bachelor of Science, ICT, or related fields;
• Proven programming skills in relevant areas e.g. Strong programming skills in Delphi Pascal, C#, Python, PHP, ASP.NET, HTML/CSS/JAVASCRIPT.
• Should be able to design and develop databases and code using SQL language. Proven Knowledge of databases platforms like MS-SQL, MySQL, etc..
• Minimum four (4) years in a dynamic business entity
• Must demonstrate high integrity and ethical practice
• Must demonstrate ability to work independently with minimum supervision.
• Must be a team player who is able to work cordially in teams
• Must demonstrate ability to multitask.
• Must demonstrate commitment to operational effectiveness
• Should have ability to solve problems by applying relevant business knowledge
• Must have the ability to communicate for both written and oral communication
• Must be able to work under pressure
• Must be a flexible person, who is willing to learn and able to work flexible hours to achieve goals

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Position scope

Reporting to Head of ICT Infrastructure and Security, the successful candidate will be responsible for providing overall administration of the network and hardware infrastructure and services.

Duties and Responsibilities

• Establishing network specifications from user requirements, analyzing workflow, access, information, and security requirements;
• Designing and configuring appropriate routing protocols;
• Planning, installing, configuring, and testing equipment;
• Maintaining network performance by monitoring and analyzing usage trends and tuning performance;
• Troubleshooting network problems and escalating problems to where necessary;
• Preparing and executing network security protocols to industry standards by developing network access, monitoring, control, and evaluation policies while maintaining accurate documentation;
• Advising on networking standards and specifications for various networking needs, evaluating and implementing best technologies for optimal performance;
• Overseeing the implementation of networking projects in the organization to ensure they are carried out according to the laid down standards and procedures;
• Ensuring preventive and curative maintenance on networks at regular schedules and documenting the same;
• Submitting accurate, timely and relevant reports;
• Ensuring continuous process improvement of services through efficient working;
• Enforcing relevant guidelines, rules and regulations;
• Ensuring customer satisfaction for the consumers of the services offered by the department;
• Ensuring efficient execution of work processes as assigned.

Qualifications/Skills/Experience

• Bachelor of Science, ICT, or related fields;
• Must have industry specific certifications; CCNA, CCNP, MCSE, CEH, Azure or related certification
• Minimum of four(4) years in a dynamic business entity
• Must demonstrate high integrity and ethical practice
• Must demonstrate ability to work independently with minimum supervision.
• Must be a team player who is able to work cordially in teams
• Must demonstrate ability to multitask.
• Must demonstrate commitment to operational effectiveness
• Should have ability to solve problems by applying relevant business knowledge
• Should demonstrate professional expertise in the relevant work area
• Must have the ability to communicate for both written and oral communication
• Must be able to work under pressure
• Must be a flexible person, who is willing to learn and able to work flexible hours to achieve goals