Job Openings at Andela

About The Role

Andela’s Partner Engineering department is charged with delivering high value and quality software engineering services for our Clients (we call them Partners).

Our core delivery model is embedded teams­­­ of software engineers who are remote and distributed. As such, you’ll need to be an expert in enabling talented people to deliver their best, providing the support and quality control needed to help them through challenges, and developing the processes, protocols and procedures necessary to scale with our Partners.

We are seeking a seasoned Technology and Engineering Services leader who is passionate about building the next generation of technology leaders in Africa and who knows what it takes to lead Engineering teams to successfully deliver for Partners.

As Director, you are a member of the Partner Engineering management team responsible for executing the strategies and goals for the department. You will shape how we leverage new and emerging programming languages, frameworks, cloud infrastructure, and scalable architecture to deliver world class technology for our partners.

You Are Constantly Asking Yourself

Although you interface with every aspect of Andela, your core stakeholders are Andela’s Partners, Engineering Talent and our Customer Success teams, and so you’re simultaneously the voice of each to various stakeholders.

• How do I better ensure that Andela’s Partners are wowed with the quality, engagement and productivity of their Andela Engineering teams?
• How do I better ensure that Andela’s Engineering teams are prepared, supported, and continue to grow as they deliver for our Partners?

You are eager for the challenge of delivering and growing an exceptional engineering service organization. You know how to think – and act – big, while holding a strong moral compass in everything you do.

Key Responsibilities

• Meet or exceed quarterly net churn and expansion targets through delivery leadership, oversight for assigned remote and distributed teams delivering software engineering services for our partners.
• Engage directly with designated partners to drive delivery and excellence including how we supplement/evolve systems, processes and capabilities as needed.
• Design and enforce best practices for how your team builds trusted relationships and influence decision makers on matters related to our partners engineering roadmaps.
• Manage your team’s engineering delivery objectives, priorities, trade offs, risks and escalations working closely with Partner Engineering Leaders alongside Customer Success and Account Management counterparts.
• Identify opportunities to leverage new and emerging engineering delivery capabilities to drive improved value, quality and speed for our teams.
• Lead OKR and career planning objectives for your direct reports and their teams, ensuring compliance of check-ins and performance reviews are met.
• Provide actionable feedback to Andela’s leadership team on all aspects of the organization for continuous scale and improvement.

Qualifications

• Four ­year degree in Engineering, Computer Science or a related field from an accredited university.
• Over 10 years experience leading remote Engineering delivery teams in software development, technology consulting and/or software product management
• Proven ability to manage and grow high-performing engineering teams.
• Excellent communication (written and oral) and interpersonal skills.
• Excellent leadership and management skills and can work creatively and analytically in a problem-solving environment.
• A deep commitment to Andela’s mission.
• Willingness to travel periodically between Andela’s centers and our Partners’s offices.

Benefits & Compensation

• Full-time compensation
• Full medical coverage
• Lunch and snacks provided daily
• Beautiful working environment
• Opportunity to work with the brightest minds on the planet
• Oh, and a chance to change the world!

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About The Role

Andela is seeking an Executive Associate who is a rockstar assistant able to provide administrative support to the Vice President, Partner Engineering.

Your personality reflects that

• You have a servant’s heart.
• You have a rare ability to bring order in a fast-paced environment.
• You are keen to learn how distributed teams work.
• You understand the significance of social capital and are great with people.

Your Responsibilities Will Include

Calendar management

• Scheduling meetings and ensuring they are not double booked and that they start and end on time.
• Creating blocks of time during the day specifically for getting work done and ensuring no meetings are slated during those blocks.
• Setting aside one day a week where the executive has light/no meetings to allow them to focus more on work.

Interviews

• You will be required to work with the recruiting team on finding a time that works best for both the candidate and the executive.
• Ensuring that candidates’ CVs are attached in the calendar invite and that the executive has full access.

Guests

• Working with the Guest and Travel team on organising this.
• Finding out the extent to which the executive will be involved in the visit and helping them get ready; preparing guest bios and presentation material whenever need be.
• Working with the Operations team on room set up.

Global meetings

• Ensuring the executive has the relevant material(slide deck) beforehand. If they are expected to present, helping them prepare the presentation.
• Setting aside time for them to go through the material and give their input if needed.

Team off-sites

Role

You will be expected to play a key role in making this happen

As distributed teams, there is a need for teams to come together once in a while.

• Sending out communication to the relevant stakeholders on the meetup.
• Working with the procurement department on sourcing for a venue of the meetup.
• Coordinating travel and accommodation logistics for teams coming from other centres.
• Preparing the agenda.
• Working with team members on coming up with swag( Branded t-shirts, water bottles, hoodies, etc)
• Making dinner reservations when need be and arranging transport to and fro.

Travel

• Preparing a travel itinerary whenever necessary.
• Booking flights and accommodations
• Arranging airport transfers; pick up and drop off.
• Ensuring the executive has travel allowance.
• Filing expense returns after the executive returns to the country.

Bandwidth extension

• Owning and managing administrative tasks for the executive
• Anticipating the executive’s needs and proactively bringing together appropriate people/resources to support the executive’s initiatives.
• The scope of this role is unlimited. That said, once in a while, you will be required to help the executive with non-work related errands. This frees up time for them to focus on work.

What Makes You a Great Fit For This Role

• Bachelor’s or equivalent degree.
• A positive attitude and a willingness to go the extra mile.
• Professionalism- Must treat everyone with respect and adhere to the Andela Values.
• Good time management skills and ability to multi-task especially under immense pressure.
• Collaboration-The role requires working with teams across different centers and departments; being a team player is key.
• Organisational skills-Ability to create master systems and procedures to streamline and prioritise the different roles.
• Proficiency in written and verbal communication.
• Integrity-Bear in mind that your actions could be a reflection of your executive; always do the right thing and keep your word.
• Resourcefulness-Ability to find alternate solutions to problems.
• Attention to details-Ensure nothing is missed or overlooked.
• Persistence- Ability to follow up on getting results without being confrontational.
• Discretion-Be trustworthy enough to handle confidential information.

Benefits & Compensation

• Full-time compensation
• Full medical coverage
• Breakfast, lunch, and snacks provided daily
• Beautiful working environment
• Opportunity to work with the brightest minds on the planet
• Oh, and a chance to change the world!