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  • Posted: Jan 20, 2020
    Deadline: Not specified
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    Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business ...
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    Accounts Assistant

    SALARY: 20K

    Duties:

    • Maintain the petty cash book in accurate order, while guaranteeing efficiency in transactions.
    • Undertaking regular cash counts on weekly basis and at the end of each month to confirm that books reflect existing physical amounts
    • Preparing and making payments
    • Keeping track of cash levels, and prepare fund request when needed:
    • Keeping up-to-date cash books and bank books
    • Submitting cash books and bank books to the Accountant on a monthly basis
    • Calculating and submitting local tax returns
    • Filing of statutory reports
    • Records keeping of the expense sheets
    • Responsible of the filing of all the administrative documents
    • Looks for ways to avoid waste and limit costs
    • Perform any other duties assigned to you from time to time

    Requirements

    • Diploma in Accounting/ Business management or any related Field.
    • Must be conversant with POS systems
    • Must have 2 years previous experience in a hotel setting in a 4 star or 5 star hotel
    • Good customer service, communications and interpersonal skills are a must.
    • Strong proficiency in mathematics and statistics
    • Ability to organize data and draft reports on daily, weekly and monthly basis
    • Strong communication skills that help to develop courteous conversation with the customers

    go to method of application »

    Customer Service Coordinator

    JOB RESPONSIBILITIES:

     

    • Ensure Effective Project Management for all projects under your coordination
    • Processing timelines for customer LPOs to be achieved
    • Ensure legendary Service delivery to all customers
    • Increase customer service efficiency by ensuring 95 % customer satisfaction
    • Attain highest level of technical accountability and efficient co-ordination
    • Upgrade CSC handling capacity into excellent project managers
    • Increase SLA’s by 70%- Generate 20 SLA’s per month
    • Ensure weekly generation of new leads
    • Cross selling from existing deployments
    • Ensuring same day service on all call-outs by scheduling the requests within 1 hour of the customer’s call;
    • Daily feedback and reporting to Customers on status of their requests upon job scheduling, during implementation and upon completion;
    • Ensure Monthly/Quarterly customer visits (as per SLA agreement) for all SLA Clients;
    • Immediate Escalation of any challenge that may affect prompt quality service delivery to customers

     

    QUALIFICATIONS:

    • Degree in ICT or related and have done project management/ coordination.
    • Project planning, scheduling, execution, onsite training, commissioning and timely handover
    • Availability of Implementation schedule and project planning meeting minutes

    Salary 30,000-35,000Ksh

    go to method of application »

    Bakery

    SALARY: 20K

    Duties:

    • Promote, work, and act in a manner consistent with the mission of the Restaurant:
    • To offer quality food, drinks, service and ambience to our clients.
    • Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
    • Prepare a wide variety of goods such as cakes, cookies, pies, bread etc.
    • Create new and exciting desserts to renew our menus and engage the interest of customer
    • Decorate pastries using different icings; toppings etc. to ensure the presentation will be beautiful and exciting
    • Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget
    • Maintaining the highest professional food quality and hygiene standards throughout the operation
    • Ensure all baking equipment is maintained and cleaned appropriately
    • Help train staff in baking and decorating skills

    Requirements

    • Certificate in culinary arts, pastry-making, baking or relevant field
    • Proven experience as Pastry Chef, baker or relevant role
    • Innovative and creative to come up with different menus
    • In depth knowledge of sanitation principles, food preparation and baking techniques and nutrition
    • Working knowledge of baking with ingredient limitations (pastries that are gluten free, sugarless etc.)
    • Able to work days, evenings and weekends
    • Able to work in a standing position for long periods of time
    • Excellent basic mathematical skills
    • Able to understand and speak using the predominant language(s) of guests [ English, Swahili and Luhya]
    • Able to safely reach, bend, stoop and frequently lift items weighing up to 20kg
    • Great attention to detail and creativity

    Method of Application

    Use the emails(s) below to apply

     

    If qualified, send CV only to the emails below

    Only the shortlisted candidates will be contacted.

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