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  • Posted: Mar 12, 2020
    Deadline: Not specified
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    Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are ...
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    Digital Services Head

    Job Summary

    We are now looking for a Head of Digital Services, are you interested? In this role, you will ensure customer value and happiness through an efficient service delivery.

    As the Head of DS, you will support service sales directly or indirectly via the unit resources as you understand and align with the overall service delivery processes, models, and strategies.

    You will have a role in the line organization (the operational organization), with the purpose to lead their area of responsibility aligned with the instructions. You will collaborate to ensure that work is executed within the scope of OHS requirements.

    All activities in the Ericsson group are performed under the responsibility of one or more Line Managers. Line Managers act as per the Ericsson Leadership Framework and promote Ericsson's values, ethics and culture of the organization to ensure excellent performance.

    Responsibilities

    • Digital Services Head should be ultimate responsible for P&L for specific accounts for DGS business
    • Digital Services Head should be single point of contact for account team for pre-sales and delivery for Digital Services opportunities and projects
    • Digital Services Head should have ability to manage customers, set strong relationships and articulate value argumentation among Ericsson Digital Services solutions
    • Digital Services Head should have ability to coordinate technical teams working on pre-sales and delivery activities
    • You will ensure service delivery execution
    • Responsible for driving and supporting services sales
    • Build a productive work environment for individuals and own organization
    • Drive performance management (process)
    • Drive competence management
    • Conduct Resource management
    • Look after unit finance within your group.
    • End to end responsibility for all program & projects
    • Develop Digital Service business funnel
    • Engage customer and manage value argumentations around Digital Services solutions
    • Drive hunting and form business

    Key Qualifications

    • Education: M.SC, MBA or equivalent through experience
    • Minimum experience of 10 years in sales or delivery in ICT industry
    • Domain experience in OSS / BSS / Cloud / IMS / Core domain
    • Deep understanding of Service Delivery process, models, and strategy
    • Ability to manage relationships at C-Level internally and externally.
    • Knowledge of the sales process
    • Customer and market insight
    • Excellent Social and communication skills
    • Financial acumen and skills
    • Formulating strategies and concepts
    • Adhering to principles and values
    • This role requires 25 % travel
    • Leading, supervising, and responding to change in a high pace environment.


    Next Steps

    • What happens next once you apply? Read about the next steps here
    • For your interview preparation, here are a few “Tips & Tricks” from our recruiters
    • For your prep and reference, here is our overall Brand video and some insights about our innovations in 5G

    Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

    Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

    Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

    go to method of application »

    Lead Core Solution Architect

    Job Summary

    We are now looking for a Solution Architect, who will be responsible for analyzing, designing and developing commercially viable end-to-end technical solutions for the customers. In this role, you will also be accountable for providing profitable business for Ericsson by translating customer needs, and technology opportunities into detailed technical offering, solutions and proposals.

    Responsibilities

    • Lead Core Solution Architect should be ultimate responsible for P&L for specific accounts for Core business
    • Lead Core Solution Architect should be single point of contact for pre-sales and delivery for Core opportunities and projects
    • Lead Core Solution Architect should have ability to manage customers, set strong relationships with technical counterparts and articulate value argumentation among Ericsson Core solutions
    • Lead Core Solution Architect should have ability to coordinate technical teams working on pre-sales and delivery activities
    • Scope, define and design solution offerings; driving end-to-end technical solutions
    • Analyze customer technology, define business requirements and participate in risk analysis
    • Work with core team on list of potential activities and solutions
    • Develop technical presentations and proposals, and perform customer presentations
    • Support deployment of solution
    • Provide feedback to R&D
    • Participate in knowledge transfer, documentation and information sharing
    • Stay abreast of on new technology/technical areas and share information about solution to enable customer competence build

    Key Qualifications

    • Education: Bachelor level, in engineering (IT, Telecom)
    • 5+ years minimum of experience:
    • Domain experience: area of expertise - e.g. Cloud, BSS, OSS etc.
    • Experience from technical job roles is required, e.g. experience from work as an Integration Engineer or Software Developer
    • A Solution Architect candidate is assessed according to the following tracks:
    • Domain, E2E, Network Optimization/Network Design, Fiber Network Design and Site Energy Design.

    Next Steps

    • What happens next once you apply? Read about the next steps here
    • For your interview preparation, here are a few “Tips & Tricks” from our recruiters
    • For your prep and reference, here is our overall Brand video and some insights about our innovations in 5G

    Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

    Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

    Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

    Method of Application

    Use the link(s) below to apply on company website.

     

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Average Salary at Ericsson
KSh 227K from 7 employees
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