Job Openings at FHI

Job Summary:

The Financial Business Systems Analyst III is responsible for identifying and driving enhancements to our global financial platform.  The focus of this position is to improve key financial business processes. Main activities include project management, requirements gathering, design documentation and testing and implementation.

Accountabilities:  

• Serve as Costpoint and/or Microsoft Dynamic D365 expert.
• Serve as Excel subject matter expert.
• Conduct process assessments to identify areas of improvement or concerns and conceive and propose efficient and sustainable solutions.
• Develop high level and detailed level process flows.
• Document business requirements and functional specifications for development or configuration.
• Participate in functional, integration and user acceptance testing and document test cases and results.
• Develop and implement a data quality framework.
• Perform data audits to ensure data accuracy and integrity.
• Asses existing integrations to maintain the overall data integrity of the financial data.
• Develop data models, dashboards and reports in Power BI. 
• Provide analytic support by extracting, analyzing, and interpreting data from various databases using SQL, including development of complex Excel macros.
• Creates and manages data mappings.

Applied Knowledge & Skills:  

• Has advanced level knowledge of the principles involved in supporting functionality and design of corporate level Enterprise Resource Planning (ERP) system.  
• Has significant experience with automated financial reporting, government accounting practices, Cost Accounting Standards (CAS), and Federal Acquisition Regulations (FAR) systems.
• Independently analyzes financial, budgetary, and forecasting data and identifies key variances, trends, and risks for management. Makes recommendations for change or improvement and implements system updates as needed.  
• Designs ad-hoc system test scenarios, documents defects, and audits system processes.  Prepares written and oral analysis and recommendations for management on complex issues.  
• Establishes relationships with peers inside and outside the organization to ensure “best practices” are being optimized.  
• May lead team in preparing documents and materials to be used in systems training for managers including one-on-one training, classroom training, and web-based training.
• Ability to multi-task and meet deadlines in a timely manner.

Problem Solving & Impact:  

• Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.  
• Exercise’s judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
• Networks with key contacts outside own area of expertise.
• Prepares and analyzes complex financial reports, and technical system functionality information.  
• Determines discrepancies and implements changes with management approval.  
• Serves as subject matter expert; may lead work teams or others in complex tests, analyses, or projects.  
• Recommends and develops changes as needed.  
• Recommends and/or takes corrective action when necessary, based on acquired knowledge and observation of best practices.  
• Develops or adapts new processes and procedures based upon changes in laws and regulations or industry practices.  
• Provides influence on the overall objectives and long-range goals of the organization.  
• Erroneous decisions or failure to achieve objectives would normally have a serious effect upon the administration of the organization.

Supervision Given / Received:  

• Work is performed with minimal direction and supervision.  
• Participates in determining objectives of assignment.  
• Plan schedules and arranges own activities in accomplishing objectives.  
• Work is reviewed upon completion for adequacy in meeting objectives.  
• May implement departmental work plans and provide input for performance reviews with the assistance of a higher-level manager.

Education:

• Bachelor's Degree or its International Equivalent.

Experience:

• Bachelor’s degree or its international equivalent in Computer Science, Accounting and/or Finance and at least 8+ years related work experience.
• Expertise in Costpoint, Microsoft Dynamics DS365 and/or Power BI required.
• Must have proficiency with SQL and advance Microsoft Excel.
• Experience working on large scale projects desirable.
• Experience with process and workflow documentation required.
• Accounting knowledge required.
• Works independently under minimal supervision.
• Requires off hours (evening/weekend) for system support.
• Excellent communication skills.
• Prior experience with international or cross-cultural context is preferred.
• Must be able to read, write and speak fluent English.

Typical Physical Demands:

• Typical office environment. 
• Ability to sit and stand for extended periods of time.
• Ability to lift 5-50 lb.

Technology to be Used:

• Personal computer, PC software (i.e. Word, Excel, PowerPoint, Visio, etc.), e-mail, telephone, printer, calculator, copy machine, cell phones, PDAs and other computing devices.

Travel Requirements:

• 10%-25%

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Job Summary:

Oversees the supply chain, logistics and support services provision in support of humanitarian efforts globally.  Manages logistics planning, customs clearance, warehousing, in country transport and distribution, as well as monitoring of logistics.  Liaise across departments, set-ups and maintains collaborative relationships and seek partnerships to adapt, test and integrate policies and procedures for humanitarian programs.  Serve as a central hub for all supply chain and support services tasks and issues, aligns approaches across all humanitarian program operations and makes recommendations for improvements, adjustments and strategic initiatives.  Serve as an integral part of the start-up team and operations, conducts and contributes to the initial country assessment, identifies and/or supports expansion of the on-the-ground support services and needs, leads on global and in-country procurement and logistics.

Accountabilities:

• Manages the development and analysis of modeling projects and initiatives, including a resource dedicated to these activities.
• Supports business development by providing technical advice to field managers and the corporate procurement department staff, sharing information on the assessments and proposed interventions, providing overviews of logistics requirements for the development of project proposals and subsequent projects.
• Provides cross training to project managers and other staff on warehouse and supply chain procedures to enable monitoring and spot checking of remote warehouses and stock points.
• Responsible for tactical and day to day logistical operations associated with start-up needs of the project between headquarters, regional and country offices.
• Advises or/as when necessary develops and implements logistics plans, budgets, and procedures to maximize compliance with customer needs within budget constraints.
• Advises or when necessary, develops comprehensive project plans in the execution of the set-up of new offices or to fill in for/complement staffing on existing projects.
• Develop standard protocols for essential operations and supply chain processes, including procurement requisition, warehouse management, logistics and commodity dispatch. Liaises with relevant stakeholders and leads (as necessary) establishment of international and in-country pharmaceutical and medical equipment supply-chains, including importation, handling, and dispatch to field.
• Provides planning support and advice to project managers and others, to identify optimum supply routes and establish the logistic project plan in alignment with project activity plans and timelines
• Plans, develops training material and rolls it out as required with support from corporate staff. In conjunction with Associate Technical Director, OCIA and other relevant internal stakeholders, develops and implements anti-fraud procedures and follow up to identified risks and compliance issues.
• Develops and contextualizes SOPs and develops best practices and tools for project execution and management.
• Troubleshoots operational issues and serves as a one stop shot for country/project staff to maximize effectiveness and efficiency.
• In close collaboration with senior management identifies, establishes and manages facilities in emergencies (e.g. office, residence, warehousing, and other critical infrastructure, transportation requirements, fleet allocation and maintenance).
• During the start-up process, supports on the ground team (directly or virtually) and/or establishes and maintains asset registry at headquarters (HQ) and the field, including equipment allocation & maintenance, and dispose of assets in accordance with donor regulations.
• Ensure logistic and procurement activities are properly documented and fully adhere to US Government (USG) export compliance as well as destination country importation & customs regulations and relevant protocols.
• Collaborates with HQ support departments to identify operations and administration process bottlenecks and develop solutions appropriate for humanitarian operations.
• Determines field operating costs and manage budget allocated to operations and logistics, including expense forecast and pipeline analysis.
• Identifies staffing requirements and supervise operations & logistics personnel while on deployment.
• Acts as security focal point as required, including management of staff safety and movement protocols, management of 3rd party security providers, and development of security standard operating procedures for humanitarian operations in close collaboration with relevant regional staff.
• Performs other duties assigned. 

Applied Knowledge & Skills:

• In-depth knowledge of humanitarian procurement, budgeting, and supply chain management best practices.
• Working proficiency with relevant USAID/OFDA policies and regulations.
• Capable negotiator, with significant and geographically varied experience establishing contracts, managing vendors, and ensuring products/services are delivered per specifications.
• Knowledge of international donor procurement regulations essential; familiarity with fraud detection and investigation techniques desirable.
• Excellent verbal and written English skills required.
• Excellent organizational and planning skills with ability to prioritize multiple tasks and projects to meet deadlines.
• Excellent interpersonal communication skills to maintain effective relationships with partners, clients and staff, and to maintain a high degree of responsiveness and professionalism in those interactions
• Ability to identify, interpret, and address informational problems and articulate solutions

Problem Solving & Impact:

• Works on problems of moderate to complex scope that require in depth evaluation of data and various factors.
• Resolves moderate to complex multi-sector issues affecting the business operations of the Business Unit; and facilitates better interaction and cooperation between the Business Unit and enterprise services departments.
• Exercises judgment within broadly defined practices and policies in selecting methods, and techniques for obtaining results.
• Understanding that decisions made generally affect a department’s operations and may impact overall business activities.

Supervision Given/Received:

1. Sets goals and budgets, in conjunction with department leadership, develops and implements procedures, and trains staff to achieve results.
2. Develops and recommends solutions to management to meet internal and external needs of the company.
3. Typically reports to a Director.

Education:

1. Bachelor's Degree or its International Equivalent in Logistics, Supply Chain Management, Economics, Finance, Engineering, Business Administration or a Relate Field.
2. Master’s Degree preferred.

Experience:

1. Typically requires a minimum of 8 years of relevant experience in the area(s) of logistics, operations, and/or project management for a non-profit organization of medium to large scale.
2. A minimum of 3 years of relevant field experience in managing supply chain, logistics and/or operations associated with humanitarian/emergencies initiatives, including establishing operations in non-presence countries.
3. Prior work experience in a non-governmental organization preferred.
4. Experience in training curriculum development and facilitation preferred.
5. Experience in developing country settings and management experience in public health programs.
6. Non-governmental organization (NGO) experience.

Typical Physical Demands:

1. Typical office environment.
2. Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
3. Ability to sit and stand for extended periods of time.
4. Ability to lift 5 - 25 lbs.

Technology to be Used:

1. Personal Computer, Microsoft Office 365 (i.e. Word, Excel, PowerPoint, Skype/TEAMS, e-mail), office telephone, cell phone and printer/copier.
2. Demonstrated proficiency with Microsoft Office suite.

Travel Requirements:

• Greater than 25%