Social Media Specialist at Janta Kenya

Key Responsibilities

• Online marketing and sales on Jumia Jiji, Instagram, Facebook, Amazon,Alibaba.
• Creating consistent, meaningful content on all social media platforms and improving customer engagement.
• Monitor social media trends, including developments in design, applications, strategy, and innovation, to stay relevant and effective.
• Grow our followers to meet set targets.
• Collaborate with the sales team to ensure consistent and engaging brand messaging.
• Ensure all social media activities comply with the Kenyan local regulations and industry standards.
• Constantly engage our followers on Social Media through comments that interest our followers on our pages and communities.
• Preparing monthly reports on social media marketing efforts
• Address any objections or concerns raised by customers to overcome barriers to sale.
• Gather feedback from customers and share with internal team.

Skill & Experience

• Degree or Diploma in Sales, Marketing, Communications, or a related field
• At least 2-3 years of demonstrable experience in social media marketing and content creation.
• Expertise in social media marketing and advertising.
• Proven ability to build social media communities and followers.
• Familiarity with social media analytics tools and reporting.
• Excellent interpersonal, verbal and written communication skills
• Proficiency in MS Office, including Excel and PowerPoint
• Excellent time management and project management skills
• Ability to pay attention to details.