Job Openings at Ital Global Limited

Our Client is a cleaning manufacturing firm looking for a highly skilled industrial chemist.

About the Client:

A cleaning solutions provider focusing on manufacturing high quality products and solutions. It produces a wide range of products for commercial and industrial use.

Qualifications and Requirements

• Bachelors’ Degree in Chemistry, Analytical Chemistry, Industrial Chemistry, Biochemistry, Applied Chemistry, or equivalent qualification from recognized institution.
• At least 3 years’ experience in the detergents industry
• Experience in research and development
• Experience working with ISO AND ISO producers
• Experience in production planning and management
• Experience in QC control in detergents
• Ability to work as part of a team under pressure

Competencies and Skills

• High interpersonal skills
• Excellent organization and time management skills
• Excellent Presentation skills
• Keen on detail with a high degree of accuracy
• High Integrity
• Team player
• Ability to work in a team
• Outstanding oral and written communication skills
• Great Analytical Skills
• Excellent Research skills

Key Responsibilities and Duties

• Develop, formulate and test new and existing detergent products.
• Work with ISO and ISO procedures to ensure that products meet quality standards.
• Develop and manage production plans and schedules
• Conduct quality control testing on detergent products
• Work as a part of a team under pressure.
• Conducting chemical analyses of raw materials and finished products
• Developing and implementing quality control procedures
• Designing and conducting experiments to improve production processes
• Collaborating with other departments to troubleshoot production issues
• Ensuring compliance with safety regulations and standards
• Keeping accurate records of experiments and test results
• Staying up-to-date with industry trends and technologies
• Presenting findings and recommendations to management and other stakeholders
• Analyzing industrial hygiene samples .
• Developing new products or processes based on laboratory research and analysis of data from other scientists’ work.
• Testing new materials to determine their properties, such as flammability, reactivity with other materials, or resistance to corrosion.
• Conducting experiments to test the physical properties of chemical compounds.
• Analyzing samples in the lab to determine their chemical composition
• Undertaking any other duties that may be assigned.

Interested applicants should send their detailed CV and Cover Letter quoting the job title (INDUSTRIAL CHEMIST) as subject to reach us not later than 06th  October 2023 to careers@italgloballtd.com. Only the shortlisted candidates will be contacted. Interviews will be conducted on a rolling basis.

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We are searching for professional Contact Center-Reliever to work closely with other team members in providing outstanding service to our customers and patients through our contact centre.

The successful candidates must be able to effectively respond to customer inquiries and provide information through various communication channels, while keeping customer satisfaction at the core of every decision and interaction.

Job Requirements

• Minimum Diploma in Front Office Administration, Communications, Telephone Operations or related course.
• Minimum 1-year experience in a contact centre role, ideally within a similar setting in a medical facility.
• Computer literate with an above-average typing speed (30 WPM with a 95% accuracy).
• Excellent verbal and written communication skills in both English and Kiswahili
• Excellent telephone etiquette & listening skills with an ability to calm irate or anxious customers.
• Available to work shifts, which will include working during nights, weekends, and public holidays.
• Medical training is an added advantage.

Competencies and Skills Required

• Ability to observe confidentiality
• Excellent communication and presentation skills.
• Enthusiasm and Reliability
• Ability to multi-task and work under pressure
• Ability to work long hours
• Be self-motivated
• Be flexible and adaptable
• Exceptional interpersonal skills
• Can handle complaints in a cool manner and tactful
• Courteous
• Have an interest in helping people.
• Observation Skills

Job Duties and Responsibilities.

• Respond to inquiries and feedback from phone calls, email, social media, website & other communication channels.
• Enter all required data into the contact centre system in an accurate & timely manner from all customer contact touch points.
• Book appointments & make required follow ups with the patient and clinic concerned to confirm or reschedule the appointment.
• Coordinate the provision of services from our online platforms (telemedicine) within the required turnaround time.
• Carry out outbound telemarketing campaigns to inform clients of new service offerings & promotions.
• Screen and route internal & external calls to other departments, doctors, staff efficiently.
• Perform other duties as assigned

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The firm hereby invites applications from suitably qualified, experienced and self-motivated candidates for the position of Litigation Advocate. The ideal candidate must be a person of high integrity, hardworking and able to work with minimum supervision, possess good communication skills and self-motivated.

About the Client:

A leading law firm in Kenya, head quartered in Nairobi is seeking to hire one (1) Litigation Advocate to be based in Nairobi.

NB: Compensative Salary shall be offered

Duties & Responsibilities:

• Have a working knowledge in case analysis, development of case strategy, identifying the procedure rules for the various courts and other arbitral fora;
• Understand procedural aspects regarding pleadings, filing, applications and hearing;
• Drafting and reviewing of litigation documents 
• Giving legal opinions and advice on any areas of the law arising litigation
• Consultations with clients and counsel as well as reviewing new legislations.
• Attending court sessions and in addition, provide a high quality legal service to all clients.
• Conducting negotiations with a view to settling potentially litigious matters.
• To grow revenue through achieving fee targets and time targets.
• Offering advice on the law, legal procedures.
• Research on diverse range of assigned issues, documents and case history to ensure accuracy of advice and procedures.
• Keeping up-to-date with changes in the law.
• Receive requests for legal advice from current and potential clients and deciding on the most appropriate responses to make to these requests.
• Attract additional business from new and existing clients
• Drafting and reviewing of litigation documents including pleadings, notices, affidavits & correspondence
• Furnishing legal opinions and advice on any areas of the law arising in civil & commercial litigation
• Consultations with clients and counsel
• Reviewing new legislations
•  Attending court at the High Court and Magistrate’s Court
• Conducting the administration of an attorney’s practice, including file management and electronic time-keeping
• Draw up contracts and other legal documents ensuring attention to detail
• To be able to demonstrate that they are technically very able across a sufficiently wide area, able to work without significant supervision and have developed a particular strength and reputation in their work area.
• To be able to show a track record of achieving their fee targets and time targets and that the targets are appropriate for their position and level of qualification.
• To provide a high quality legal service to all clients.
•  Offering advice on the law, legal procedures and a wide range of associated issues
• Research on diverse range of assigned issues, documents and case history to ensure accuracy of advice and procedures
•  Keeping up-to-date with changes in the law
•  Receive requests for legal advice from current and potential clients and deciding on the most appropriate responses to make to these requests.
• To develop and maintain good client relationship skills, gaining clients’ confidence and that of other professionals

Qualifications & Requirements

· Develop positive relationship with clients and meet clients’ expectations.

· Three (3) years Post admission experience in a busy law firm with sound knowledge of and experience in litigation with skills and expertise in prosecuting and defending civil, commercial, constitutional, judicial review, labour and land matters;

· An upper 2nd Bachelors of Laws (LLB) degree from a recognized university.

· Advocate of the High Court.

· A valid practicing certificate

· Must have hands on experience in interpretation & application of legal texts, statutes, rules & regulations

Competencies & Skills

• Experience in a busy law firm dealing with litigation matters.
• Good Knowledge and experience in research skills and drafting of legal documents;
• High level of accuracy and attention to detail;
• Highly disciplined with ability to work with minimal supervision;
• Ability to develop positive relationship with clients & manage/meet client expectations;
• Able to demonstrate acumen in business development;
•  Proactive, self-motivated and aggressive
• Excellent knowledge and practical understanding of the legal and judicial systems.
• High degree of responsibility, professional ethics and personal integrity at a personal and professional level.
• Ability to develop positive relationship with clients and manage/meet client expectations.
• Excellent analytical writing, oral presentation, organizational and computer skills.
• Good knowledge and experience in research skills and drafting of legal documents.
• Good communication and ultimate customer service skills.
• Proactive, aggressive and self-motivated.
• Team player with leadership skills.
• Excellent interpersonal skills.
• Ability to manage pressure and meet targets.
• Ability to demonstrate acumen in business development.
• Work independently with minimum or no supervision and ready to lead.

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The firm hereby invites applications from suitably qualified, experienced and self-motivated candidates for the position of Court Clerk. The ideal candidate must be a person of high integrity, hardworking and able to work with minimum supervision, possess good communication skills and self-motivated

About the Client:

A leading law firm in Kenya is seeking to hire an experienced, proactive, reliable Court Clerk. It has garnered experience in various sectors in Kenya.

Duties & Responsibilities:

• Due diligence at the all Court Registries and other Government departments.
• Processing of Court documents.
• Ability to update Managing Partners and departmental diaries.
• Ability to prepare and bring up Court updates.
• Ability to uphold all court records to ensure they stay up-to-date and accessible.
• Liaison at all Court Registries Government departments.
• Drafting court documents Hearing/Mention dates and Parties Invitations and Affidavit of Service.
• Ensure all legal documents submitted adhere to the law and court procedures.
• Basic knowledge of drafting court pleadings.

Qualifications & Requirements

• Diploma in Law or any business related area.
• 2 years’ relevant work experience.
• Proficiency in computer applications.
• Good command of English language and pleasant personality.
• A diploma in law would be an added advantage though not essential.
• A Valid Court Process Server Certificate is a MUST.

Competencies & Skills

• Self-Motivated
• High Integrity
• Hardworking
• Minimum Supervision
• Good Communication Skills.
• Powerful Negotiation Skills
• Team player
• Possess ultimate customer service skills

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A market leader in the manufacture of Steel and Plastic construction materials with a far-reaching influence across the East and Central African region, having grown synonymously with the construction sector in the region both in scale and scope. The firm is well known for its sustainable business practices, best quality and biggest variety of its product range, and the protection of our environment.

Duties & Responsibilities:

• Establish the operational terms and contractual structure for working with Reseller partners
• Work with various internal and external partners to scope, create, improve, and implement our global import/export strategy
• Using initiative to develop effective and constructive solutions to challenges and obstacles in export activity and procedures
• Ensuring that the team maintain Standard Operating Procedures and maintain controls and procedures across all areas
• Ensuring that the planning and organizing resources against shipping and dispatch are maintained as required
• Responsible for planning and development of all PR elements of the marketing plan for allocated products/brands
• Identify, negotiate, evaluate and recommend opportunities for larger activations and partnerships that reach across multiple channels, to secure standout presence and reach excellent press coverage, for integration into the plan
• Be able and willing to travel frequently to foster partnerships.
• Generate positive enthusiasm and excitement in the marketplace for the organization’s portfolio
• Perform export review and classification of customer deliverables on a frequent basis
• Evaluates processes to identify opportunities to reduce risks and/or costs for export control activities
• Understands export compliance requirements
• Acts as a point of escalation for complex, non-routine problems
• Ensuring that the activities of the Business Unit(s) comply with applicable export control laws and regulations, the requirements set forth in the Export/Import Policy
• Provide export classification/ruling guidance to programs that include controlled goods
• Maintain existing and create new export classification processes, and ensure they are enforced.
• Mentor individual Operating Unit Export Compliance personnel in resolving regulatory and classification interpretations
• Recommend revisions and alternative enhancements to our network that will improve efficiencies
• Manage the evaluation, selection and implementation of networks with our global transportation providers
• Manages the services and performance of vendors, third party providers, and other relationships
• Oversee and maintain the Classification System pertaining to tariff research, binding rules, duty rates, and valuation on import shipments are processed timely and efficiently and in accordance with all applicable laws
• Assist in maintaining a classified Item database
• Review and approve shipping requests
• Perform other compliance activities as determined by the Director of Export/Import Compliance
• Coordinate communication with Customs brokers and Customs bond underwriters
• Advise business partners on cost-efficient shipment alternatives, based on prevalent tariffs, insurance and quotas.
• Analyze global industry trends for potential new markets and business opportunities.
• Design market research constructs, requirements and procedures.
• Develop customer loyalty plans for international markets.
• Develop new market entry business strategies.
• Develop sales, marketing, brand communication and public relations strategies for different international markets.
• Develop strategies for international marketing campaigns, brand communication and public relations.
• Direct the formulation of business questions and development of models used for data-mining and analysis.
• Establish brand equity performance goals and measurements to drive performance.
• Establish marketing objectives and strategies for customer acquisition and retention programmes.
• Lead the creation of data-driven insights and drive the practical application to the businesses.
• Negotiate with international partners on new and on-going business collaborations.
• Profile new target customers and market segments in international markets.
• Review customer acquisition and retention programmes in various international markets.
• Support fulfilment of certifications, regulatory and other requirements for product export.
• Any other duties as assigned.

Qualifications & Requirements

• 7 years’ relevant work experience in export compliance required.
• Bachelor's degree in Supply Chain Management, Logistics & Distribution, Business, Engineering, International Trade, Finance or related fields.
• Trade Compliance/regulatory experience.
• Strong working knowledge with specific focus on licenses and license exceptions.
• Valid Driving License

Competencies & Skills

• Must be highly analytical with strong attention to detail
• Good understanding of the diverse business and cultural environment
• Strong Sales and Marketing skills
• Ability to solve problems and think outside of the box
• Demonstrate strong modeling, and PowerPoint capabilities
• Strong problem-solving skills and ability to work cross-functionally and vertically for information.
• Able to deal with ambiguities, conflicting priorities, and work under pressure
• Results-oriented, innovative thinker with a focus on continuous improvement
• Ability to lead projects and influence decision makers
• Excellent Leadership, Management and Emotional Intelligent skills
• Ability to multitask and handle various tasks with tact and diplomacy
• Demonstrated exceptional interpersonal and communication skills.
• Excellent negotiation, interpersonal, PR and relationship building skills.
• Excellent organizational and multi-tasking skills.
• Team player
• Ultimate customer-centric approach.
• Strong Business Acumen.

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About the Client:

A market leader in the manufacture of Steel and Plastic construction materials with a far-reaching influence across the East and Central African region, having grown synonymously with the construction sector in the region both in scale and scope. The firm is well known for its sustainable business practices, best quality and biggest variety of its product range, and the protection of our environment.

Duties & Responsibilities:

• Initiate and manage proposals in close collaboration with relevant departments.
• Technical sales support.
• Review plans and specifications and generate material takeoff.
• Investigate jobsite claims and complaints related to product. Work with the relevant parties to resolve such issues quickly.
• Continuously educate customers and local sales team on new and existing product information.
• Collect, interpret and report information on competitor's products, activity and technical support.
• Maintain a thorough technical understanding of the design, manufacturing and distribution of the products
• Preparing sales projections by analyzing trends and results of the product.
• Establishing sales strategies & objectives to achieve the agreed targets.
• Maintaining sales volume, product mix, and optimal selling price.
• Advice on changes in selling prices by monitoring costs, competition, and supply and demand.
• Completes sales operational requirements by scheduling orders and follow through to delivery.
• Following through to ensure timely collection of all outstanding sales receivables (debts).
• Gathering information for development of new products from competitors.
• Developing and implementing retention and customer growth strategies.
• Developing and implementing new customers’ recruitment strategies.
• Ensuring the lead generation pipeline is continuous and all leads are fully converted.
• Carrying out customer satisfaction surveys periodically.
• Identify new business opportunities and represent the company’s image in the market.
• Maintain relationship with new and existing customers and establish healthy work relationships.
• Any other duties as assigned.

Qualifications & Requirements

• Bachelor’s Degree in Marketing, Business Administration or relevant field.
• Minimum 7 years’of relevant work experience.
• Sales of Steel and galvanized steel products is an added advantage.
• Proficiency of MS Office Suite.
• Knowledge of Marketing software (e.g. Dynamics, CRM etc)
• Valid Driving License.
• Competencies & Skills
• B2B Sales skills.
• Powerful Negotiation skills.
• Excellent presentation, interpersonal, PR and relationship building skills.
• Outstanding communication skills and interpersonal abilities.
• Creativity and commercial awareness.
• Team player.
• Ultimate Customer Service Skills.
• Strong Business Acumen.
• Adept multi-tasker with ability to quickly prioritize and organize.
• Team player who collaborates with ease and contagious creative energy.
• Strong and solid Sales and Marketing skills.

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Our Client is looking for an aggressive and result oriented Sales Representative to handle various sales functions.

Compensation: Gross Salary: Kshs. 70,000

About the Client:

A cleaning solutions provider focusing on manufacturing quality products and solutions.

Job Purpose:

The Sales Representative will contribute to the revenue growth of the company. He/she will be responsible in identifying marketing opportunities while maintaining client relationships.

Qualifications and Requirements

• Degree in Sales and Marketing or any business-related area from a recognized university.
• Member of Marketing Society of Kenya (MSK) or Chartered Institute of Marketing (CIM) and other professional accounting body is an added advantage.
• 5 Years’ relevant experience in B2B sales
• Proficiency in MS Office suite of packages

Competencies and Skills

• Excellent presentation and negotiation skills
• Ability to interact with a diverse groups of people
• Good oral and written communication skills
• Creativity and innovation
• Good interpersonal skills
• Team player
• Highly organized and time management skills results-oriented approach and challenge driven personality
• Good problem-solving skills
• Ability to multitask

Key Responsibilities and Duties

• Meet and greet clients, both walk-in or by appointment clients who would like to see the various products and make a purchase, showcasing the available options in terms of products and conduct demos.
• Contribute to market research, including identify market potential and find potential leads, reach out new potential clients via cold calling, email, LinkedIn communication.
• Build and maintain long term relationships with new and existing customers through daily contact, making presentations, frequent visits.
• Prepare commercial offers and ensure contracts to achieve assigned sales goals.
• Attend exhibitions/meetings to represent company and its products with solutions.
• Collaborate with technical support department and product specialists to address customer
• Present the business and its various offerings to potential customers through in-person visits and presentations to existing and prospective customers
• Establish, develop and maintain business relationships with current clients and prospective clients in the assigned market segment to generate new business for the organization's products and services through in person visits, email and telephone communication.
• Conduct Field site visits to develop clear and effective written proposals/quotations for current and prospective customers and pricing plans.
• Develop the scope, prepare and agree on pricing.
• Ensure proceeds from sales/payments are collected on time.
• Maintain close contact with customers in order to handle any complaints, attend to any problem areas, and maintain necessary public relations to ensure customer loyalty and repeat business.
• Coordinate sales effort with marketing, sales management, accounting, operations and technical service teams.
• Provide management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Plan and organize personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
• Represent the organization at trade exhibitions, events and demonstrations.
• Familiarity with all sales regulations, systems, standards and procedures and to ensure compliance.
• Any other duty assigned

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Our Client is looking for a competent and professional Sales Executive and Administration Officer to offer administrative support and handle various sales functions. The Role reports to the Director. The role generally involves handling of variety of tasks on a one to one basis with the MD in an organized and timely manner.

About the Client:

A leading and busy events planning and management company in Nairobi that has resources and equipment to bring events from mere ideas to reality seeks to hire a competent and aggressive individual. The firm is involved in every aspect of planning and execution letting their clients focus on their core business. They have a branch in Nakuru and Mombasa.

Job Purpose:

The purpose of this position is to offer administrative support as well as handle sales functions.

Qualifications and Requirements

• Diploma from a recognized institution in Business Administration, Secretarial or Public Relations or any other related fields.
• Proficiency in Ms Office with working knowledge of digital marketing.
• At least 2 years relevant and proven work experience in a similar or hospitality industry.
• Proven Sales experience.
• Have knowledge of office management, systems and procedures

Personal Traits, Qualities And Aptitudes.

• Accept responsibility for the direction, control and planning of an activity.
• Must be flexible and adaptable
• Have ability to be proactive and take initiative
• Have tact and diplomacy
• Ability to work independently
• Teamplayer
• Reliable and great attention to details
• Honesty and integrity
• Ability to multi task and prioritizing skills daily workload
• Strong customer service skills and exceptional people skills
• Must be up to date with the latest gadgets and applications
• Outstanding oral and written communication skills
• Great negotiation skills.
• In-depth knowledge of the industry and its current events.
• The ability to handle pressure and meet deadlines.

Key Responsibilities and Duties

• Acting as a point of contact between the management and internal/external clients
• Implementing and maintaining procedures/administrative systems liaising with staff, suppliers and clients
• Meet established sales targets, goals and quotas.
• Establish plans and strategies to expand the customer base in the assigned sales area.
• Prepare an effective sales and marketing strategy and plan
• Execute sales support processes to expedite the conversion of sales.
• Collating and filing documents, expenses etc
• Preparation of quotations and making follow-ups
• Follow up of payments in a timely fashion
• Assist in preparations of proposals and tender documents and presentations
• Handle enquires and ensuring accurate information is given in a professional manner
• Run day to day errands to coordinate special events, including conferences, quarterly meetings and business luncheons
• Maintain organization and pay attention to detail throughout the day and to ensure all documents and important contracts are filed and marked appropriately.
• Prepare reports, presentations and briefs
• Assist in sourcing items from suppliers when needed
• Attending meetings with the MD or alone when required
• Handle social media pages.
• Undertaking any other office administrative services duties that may be assigned.
• Any other duty assigned