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  • Posted: Jan 22, 2025
    Deadline: Not specified
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    JUMIA is an e-commerce startup with an aim to mimic Amazon’s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d'Ivoire.
    Read more about this company

     

    Logistics Operations Manager

    What you will be doing:

    • Management of cross border supply chain for  bound shipment
    • Create route to improve delivery fulfilment and customer promise for international order
    • Diversify logistic partnership for trade route
    • Test new international shipping solution to create most reliable and even faster supply
    • Develop systems and processes to improve fulfilment lead-time for Jumia global bound shipment
    • Constantly improving existing processes and finding means to better supply efficiency and metric
    • Rollout and standardize reverse supply chain for international sellers
    • Streamline international seller inventory management
    • Enhancement of Customer Experience/Vendor Experience for Jumia Global
    • Constantly review SKU with poor review and quality
    • Manage vendor Payment and logistic recharge
    • Cost optimization for international Freight and local clearing
    • Negotiate international freight & local clearing cost with 100% reliability
    • Develop streamlined reports, dashboards and intermediate indicators
    • Create reports on Metric --> Detail--> Why format
    • Automate and make dashboards as real time as possible to show performance metrics.

    What we are looking for:

    • MBA or Master's Degree in: Engineering, Operations, Logistics or related fields
    • 7+ years of management experience in Supply Chain, Distribution and Logistics, preferably in e-commerce fulfillment.
    • Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer
    • Clear understanding of Transportation Logistics network management, Retail or Customer Service processes and priorities
    • Experience of Six Sigma/ Lean analytical technique is a plus
    • Experience of supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP.
    • Understanding of E-Commerce Direct-to-Consumer order fulfilment concepts.

    go to method of application »

    Head of Logistics

    Job Objective  

    • The Head of Logistics manager will oversee, material handling, transportation, delivery and return collections. The Head of Logistics manager will prepare worker schedules and ensure distribution, delivery and last mile workers follow safety rules.

    What you will be doing

    • Logistics Management
    • Managing day to day operations
    • Challenging established processes and implementing new processes to adapt to the fast growth of Jumia Services clientsFinding creative and innovative ways to offer a better customer experience
    • Fully understanding our information system and working with our IT team to roll our new developmentsWorking closely with the Jumia Services central team to share and implement global best practices
    • Managing relationships with clients and partners (Third party logistics partners)
    • Responsible of the logistics P&LResponsible to meet the logistics targets and KPIs including quality of customer experience   

    What we are looking for:

    • A completed master’s degree from an accredited university;
    • Degree in Engineering,   Operations, Supply Chain or MBA preferred  
    • Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.  
    • Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.  
    • 8  years with 2+ years direct management experience, preferably in a manufacturing, production or distribution environment with a strong focus on logistics or alternatively consulting / banking. 

    Method of Application

    Use the link(s) below to apply on company website.

     

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