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  • Posted: Aug 13, 2021
    Deadline: Not specified
  • The company was incorporated in 1982 by the Al Fateem Group of Dubai and was later acquired by Kenyans in 1988. Kenya Orient Insurance was then formed in 2004 after a transfer of ownership from the previous proprietors to its current owners. We have since enjoyed steady growth as a company and are fast becoming a force to reckon with in the industry.
    Read more about this company


    Internal Assessor

    Reports To: Assistant Claims Manager

    Purpose of the Position

    The position is responsible for:

    • Analysing and determining the extent of liability/damages on all claims reported material damage claims with a comprehensive cover.
    • Assessing and reviewing external assessment reports.

    Key Tasks, Duties and Responsibilities

    • Ensure 90% of all reported claims in Nairobi and its environs within a 20km radius are assessed internally and at the assessment center to cut down on assessment cost.
    • Vet and review all external assessors’ reports to ensure they adhere to quality assurance in their reports and pricing.
    • Identify and flag potentially fraudulent claims and give recommendations to ensure the company does not incur a financial loss.
    • Provide adequate and reasonable pre-accident/pre-theft values and salvage values.
    • Provide clear guidance and instructions to the service provider.
    • Ensure safety of client’s vehicles under the company’s custody.


    • Diploma in Automotive Engineering
    • Assessors Professional Certification or COP
    • Certificate of Insurance will be an added advantage
    • At least 3 years’ work experience preferably in a reputable assessment or valuation firm

    go to method of application »

    Internal Investigator

    Reports To: Assistant Claims Manager

    Purpose of the Position: The position is responsible for oversight and management of all investigations on general liability, workers compensation, auto liability and personal injury claims.

    Key Tasks, Duties and Responsibilities

    • Collect, review and research on evidence/documents to analyse the overall fact pattern of claim and synthesize data into a professional report with recommendations.
    • Prepare and coordinate field assignments to obtain relevant evidence and information.
    • Identify and handle suspicious or problematic insurance claims while providing consultation and strategic directions through professional reports.
    • Assess of investigations fee notes to ensure that they are in line with the provisions of the service level agreement.
    • Prepare a monthly management report of all claims under investigations.


    • Bachelor’s Degree in related field e.g. Insurance Studies, Criminal Justice, Risk Management.
    • Certificate of Insurance – Fraud Investigator
    • At least 3 years’ work experience preferably in a reputable Investigator firm

    Method of Application

    Use the link(s) below to apply on company website.


    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Kenya Orient Insurance Limited Back To Home

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