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  • Posted: Feb 2, 2021
    Deadline: Feb 7, 2021
  • At Onepay Credit Ltd, we provide easily accessible, cost effective and sustainable financial services to individuals, SMEs and Corporations.

    Read more about this company


    Collection Officers

    Key roles and Responsibilities

    • Control delinquent loan payments and recovery of non-performing loans.
    • Timely and effectively contact delinquent clients.
    • Analyze clients’ financial situations and negotiate loan repayment arrangements.
    • Make recommendations to management, when appropriate, for stronger collection actions including repossession of security.
    • Giving a detailed report on accounts collected on daily, mid-month and monthly basis.
    • Maintain accurate records, files, and reports on all collection activity.
    • Inform management on the trends in loan disbursements that contribute to delinquency.
    • Contact clients whose loans are almost due to prepare them to honor the instalments.
    • Ensure all cheques which are due for banking are duly banked and follow up on bounced cheques.
    • Ensure all penalties arising from late repayments are followed up and collected.
    • Work closely with external agencies on debt collection and recoveries.
    • Ensure all demand letters are duly and timely issued and clients are informed of the steps to be taken.
    • Adhere to the set policy on loan recoveries and collections.
    • Send reminder messages to clients on their loan payments.
    • Perform any other related function as assigned to by the management from time to time.

    Required Skills & Qualifications

    • A diploma in business related course or equivalent with demonstrable experience.
    • Good negotiation and communication skills
    • Full knowledge of retail clients’ products
    • Good computer skills especially knowledge of excel and Credit MIS
    • Strong analytical, relationship skills and attention to detail

    go to method of application »

    Direct Sales Representatives

    The Sales Rep duties include but not limited to compliance and adherence to laid down policies.

    • Client outreach and promotion of Onepay Credit Limited products in order to achieve agreed sales targets.
    • Marketing of company products in and out of the office to bring on board more potential clients
    • Excellent customer service to maintain good relationships
    • To ensure that loan application forms are dully filled properly and ensuring all attachments required are availed.
    • To report to management to advice on progress and any challenges you may be facing.
    • Performing any other duties assigned by management.


    • Passion for sales
    • Positive attitude.
    • Ability to learn fast and adapt to new environments.
    • Energetic.
    • Honest
    • Good communication and negotiation skills
    • Ability to work under pressure with minimal supervision.


    • Applicants must be aged 20 years and above
    • Must have good understanding of credit policies
    • Must have at least a minimum of a certificate in a business related course
    • Must have experience in sales for at least 1 year in a financial institution.

    Method of Application

    Send your CV and cover letter to [email protected] with the job title as the subject. All successful applicants will be duly notified.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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