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  • Posted: Feb 2, 2021
    Deadline: Feb 7, 2021
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    At Onepay Credit Ltd, we provide easily accessible, cost effective and sustainable financial services to individuals, SMEs and Corporations.

    Read more about this company


    Collection Officers

    Key roles and Responsibilities

    • Control delinquent loan payments and recovery of non-performing loans.
    • Timely and effectively contact delinquent clients.
    • Analyze clients’ financial situations and negotiate loan repayment arrangements.
    • Make recommendations to management, when appropriate, for stronger collection actions including repossession of security.
    • Giving a detailed report on accounts collected on daily, mid-month and monthly basis.
    • Maintain accurate records, files, and reports on all collection activity.
    • Inform management on the trends in loan disbursements that contribute to delinquency.
    • Contact clients whose loans are almost due to prepare them to honor the instalments.
    • Ensure all cheques which are due for banking are duly banked and follow up on bounced cheques.
    • Ensure all penalties arising from late repayments are followed up and collected.
    • Work closely with external agencies on debt collection and recoveries.
    • Ensure all demand letters are duly and timely issued and clients are informed of the steps to be taken.
    • Adhere to the set policy on loan recoveries and collections.
    • Send reminder messages to clients on their loan payments.
    • Perform any other related function as assigned to by the management from time to time.

    Required Skills & Qualifications

    • A diploma in business related course or equivalent with demonstrable experience.
    • Good negotiation and communication skills
    • Full knowledge of retail clients’ products
    • Good computer skills especially knowledge of excel and Credit MIS
    • Strong analytical, relationship skills and attention to detail

    Method of Application

    Send your CV and cover letter to with the job title as the subject. All successful applicants will be duly notified.

  • Send your application

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