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  • Posted: Feb 2, 2021
    Deadline: Feb 7, 2021
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    At Onepay Credit Ltd, we provide easily accessible, cost effective and sustainable financial services to individuals, SMEs and Corporations.


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    Collection Officers

    Key roles and Responsibilities

    • Control delinquent loan payments and recovery of non-performing loans.
    • Timely and effectively contact delinquent clients.
    • Analyze clients’ financial situations and negotiate loan repayment arrangements.
    • Make recommendations to management, when appropriate, for stronger collection actions including repossession of security.
    • Giving a detailed report on accounts collected on daily, mid-month and monthly basis.
    • Maintain accurate records, files, and reports on all collection activity.
    • Inform management on the trends in loan disbursements that contribute to delinquency.
    • Contact clients whose loans are almost due to prepare them to honor the instalments.
    • Ensure all cheques which are due for banking are duly banked and follow up on bounced cheques.
    • Ensure all penalties arising from late repayments are followed up and collected.
    • Work closely with external agencies on debt collection and recoveries.
    • Ensure all demand letters are duly and timely issued and clients are informed of the steps to be taken.
    • Adhere to the set policy on loan recoveries and collections.
    • Send reminder messages to clients on their loan payments.
    • Perform any other related function as assigned to by the management from time to time.

    Required Skills & Qualifications

    • A diploma in business related course or equivalent with demonstrable experience.
    • Good negotiation and communication skills
    • Full knowledge of retail clients’ products
    • Good computer skills especially knowledge of excel and Credit MIS
    • Strong analytical, relationship skills and attention to detail

    Method of Application

    Send your CV and cover letter to hr@onepaycredit.co.ke with the job title as the subject. All successful applicants will be duly notified.

  • Send your application

    Back To Home View All Vacancies at Onepay Credit Ltd
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