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  • Posted: Sep 21, 2020
    Deadline: Not specified
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    Penda Health is a chain of outpatient Medical Centres that offer the highest quality outpatient care for the whole family and unbelievable patient experiences at surprising affordable costs. Open since 2012, we now operate two of the busiest and most well respected Medical Centres in Kitengela, Umoja and we aim to be operating 50+ medical centres across N...
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    Product Manager

    Job Description

    The Product Manager at Penda will play a pivotal role in achieving our vision of technology enabled healthcare. The role will focus on digital business transformation as it relates to engagement with our patients, our workforce and the organization as a whole. You will collaborate with different business stakeholders across the company and at multiple levels to research, experiment and collaboratively define key components of our digital roadmap. You will also work closely with software vendors and IT departments to evaluate and roll out software modules.

    Responsibilities

    • Take ownership for the evolution and adoption of a wide portfolio of technology at Penda Health that covers patient centric tools such as chatbots and remote video conferencing, clinical support systems such as Electronic Medical Records and intelligent decision support as well as internal business support systems for HR, Finance and Quality.
    • Research the needs and pain points of users including patients, clinical staff and business users
    • Define technology solutions based on an analysis of user requirements and in alignment with Penda’s evolving business strategy
    • Achieve buy in from business stakeholders through effective communication of the future state impact of proposed technology solutions
    • Create functional specifications and project plans and closely monitor the efficient implementation of technology projects with our IT department and software vendors
    • Manage communication proactively with different stakeholders across the business by providing demos and general status updates on projects
    • Assess and ensure on an ongoing basis, that technology delivers on the promised value and expectations of the business

    Qualifications

    • Masters degree in business administration, Information technology or a related area
    • 5 years experience in digital product management or as a business analyst that includes functional experience in user experience research,  process analysis and creating product specifications
    • Demonstrated experience driving digital adoption by working with cross functional teams
    • Experience in digital health is a plus

    go to method of application »

    Business Analyst

    The Business Systems Analyst (BSA) at Penda will play a pivotal role in achieving our vision of technology-enabled healthcare. The role will focus on digital business transformation as it relates to engagement with our patients, our workforce and the organization as a whole. You will collaborate with different business stakeholders across the company and at multiple levels to evaluate, adopt  and collaboratively roll out information systems and business applications in inline with a technology roadmap. The BSA will also ensure that the business adopts and uses technology optimally. 

    Responsibilities

    • Maintain and upgrade existing systems as may be required from time to time
    • Participate in the evaluation and adoption of business applications and systems
    • Utilize social and analytical skills to effectively prioritize user requirements during the adoption and implementation of information systems at Penda
    • Monitor the adoption and implementation of information systems at Penda and ensure that we achieve the intended outcomes
    • Analyze and mitigate systems related risks
    • Collaborate with Business Analysts, Project Leads, and IT team members to troubleshoot and resolve issues and ensuring solutions are viable and consistent
    • Run training sessions and workshops to effectively sell to users and realize optimal acceptance and utilization of the systems
    • Conduct regular reviews of systems and generate reports on efficiencies and improvement areas
    • Integrate business requirements into technology and ensure the smooth functioning of the business operations
    • Consult and obtain user feedback to determine the satisfaction and effectiveness of the system in executing business processes

    Qualifications

    • A Bachelors’ degree in Computer Science, Information technology, information systems or a related area
    • 5 years or more experience in adopting, rolling out and maintaining Information Systems
    • Experience in digital health is a plus
    • Demonstrated experience promoting a digital experience by working with cross-functional teams
    • Proficient in at least one programming language and agile methodologies
    • Prior experience in rolling out an ERP and HRM systems

    Method of Application

    Interested and qualified? Go to Penda Health on www.pendahealth.com to apply

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Average Salary at Penda Health
KSh 33K from 5 employees
Mysalaryscale.com

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