Job Openings at Radisson Hotel Group

Do you have an appetite for all things Food & Beverage? Are you as keen as mustard where service is concerned, whilst ensuring back of house is in order - whether it be a plate full of numbers, setting a rota or laying the table for a successful team? Then why not come and join us at the Park Inn by Radisson Nairobi Westlands to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Food & Beverage Service Team are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests.

As Food & Beverage Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Food & Beverage Manager:

• Carry the sole responsibility for the department, all F&B outlets and activities in and outside the hotel.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Develops and implements plans where property food & beverage initiatives & hotel targets are achieved
• Leads and manages the food & beverage team, fostering a culture of growth, development and performance within the department
• Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Establishes and delivers effective programmes that advance service standards, profitability and cost control
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Food & Beverage Manager:

• Degree/Diploma from Utalii College (Food Production/Hospitality Management) or its equivalent
• Proven experience in Food & beverage service with strong problem-solving capabilities
• Excellent leadership skills with a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems as Micros, Materials Control & Opera S&C
• Strong communication skills
• Strong commercial skills to be able to develop and implement revenue boosting sales activities

Required skills

• Inventory Management
• Training Experience
• Staff Scheduling
• Sales and Catering
• Catering Service
• Advanced Knowledge of Wines
• Advanced Beers/Spirits Knowledge
• Casual Dining Experience
• Fine Dining Experience
• Fast-Paced Experience
• Fluent in English
• Culinary Degree/Training
• Knowledge of Coffees
• Knowledge of Teas
• Food Safety
• Kitchen Safety
• Any Other International Language an added advantage
• By applying you confirm you have these skills.

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Can you be the eyes and ears of our hotel? Do you have a keen eye for detail? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy their stay!

Our Safety & Security Team are conscientious and diligent professionals who are committed to maintaining a safe and secure environment and who strives to deliver a hospitality experience that is beyond expectation  creating memorable moments for our guests.

As Security, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Security:

• Supports the smooth running of the safety & security department, where all areas are maintained to the highest levels
• Works as part of a team that maximises guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
• Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships whilst promoting the company culture and values.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required

Requirements of the Security:

• Experience in safety & security beneficial but not essential
• Handson approach with a cando work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions taking ownership for duties and tasks assigned
• Personal integrity, with the ability to work in an environment that demands excellence
• Experience of working with IT systems on various platforms
• Strong communication skills