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  • Posted: Jun 7, 2021
    Deadline: Not specified
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    Solar Panda is a social enterprise providing smart, low-cost solar power to communities across Africa, enabling families and small businesses to flourish and grow. Our high-quality solutions provide customers living without electricity access to clean, safe and sustainable solar energy through a unique rent-to-own business model. Customer...
    Read more about this company

     

    Regional Sales Manager (Kenya)

    Solar Panda’s business philosophy highly values personal integrity, hard work, and respect for customers and co-workers.  These qualities are considered essential for employment.

    Job Purpose

    The successful Regional Sales Manager will achieve their regional sales targets through the management and motivation of a highly effective sales team.  Key responsibilities are to monitor, train and support existing sales staff and expand sales operations through hiring, coaching and training new sales staff and the opening of new shops.

    Job Description

    The position is a full-time position reporting to the Head of Sales with compensation based on a competitive salary plus commission. 

    Roles and Responsibilities:

    Team Management

    • Coach, mentor and develop a high performing and motivated sales force in the region.
    • Ensure that personnel throughout the region have accurate and thorough knowledge of products and procedures.
    • Work closely with HR in the recruiting of Field Sales Managers.
    • Meet established sales targets.
    • Closely monitor the performance and integrity of all personnel in the region
    • Shadow and support sales agents to better understand the challenges they face and identify solutions.
    • Identify market opportunities and devise action plans.
    • Share experiences, insights and successes with other senior management.

    Sales Administration

    • Work closely with the Training and HR departments in the ongoing implementation and development of sales tools, processes and materials.
    • Ensure that field staff follows procedures for digitally capturing accurate customer data.
    • Instill a clear understanding on the part of field staff for the importance of customer loan repayment.

    Personal Qualities

    • Excellent written and verbal communication skills, including English fluency.
    • Good listening and negotiation skills.
    • Excellence in coaching and passionate about mentoring.
    • Very detail oriented with solid organizational skills.
    • Honest, hard-working, respectful.

    Requirements

    • At least 5 years of experience in direct consumer sales.
    • A university degree.
    • Experience in solar home system industry is an added advantage.
    • Knowledge of the local business environment in the region.

    go to method of application »

    General Enquiries Agents

    We are looking for people to help us on this journey. If our values resonate with you, if you are a highly motivated individual, we would like to hear from you. Let’s find out if there’s a fit for your skills and experience at Solar Panda!

    General Enquiries Agents Responsibilities

    • Answering and responding to inbound customer calls
    • Responding to customer emails and live chat inquiries
    • Resolve customer complaints and issues
    • Sell and promote products/services while on call
    • Escalate issues to supervisors and managers
    • Leverage the internal knowledgebase to quickly answer inquiries
    • Knowledge of IVR and call routing systems
    • Understanding of basic live chat and service technology for fielding customer requests
    • Experience in a high call volume environment

    General Enquiries Agents Qualifications

    • High school diploma or equivalent
    • 1-3 years of experience in a call/contact center environment
    • Knowledge of customer service best practices
    • Skilled in documentation and note-taking during calls
    • Excellent data entry skills
    • Empathetic and personable call demeanor
    • Excellent writing skills

    go to method of application »

    Field Sales Manager (North Rift and Western)

    Job Purpose

    The successful Field Sales Manager will achieve their shop and area sales targets through the management and motivation of a highly effective sales team.  The key responsibilities are to recruit, monitor, train and support the field sales team.

    Job Description

    The position is a full-time position reporting to the Regional Sales Manager with compensation composed of base salary and commission.

    Duties and responsibilities

    • Develop sales strategies for the field sales team
    • Actively recruit Field Agents
    • Train, coach, mentor and develop Field Agents
    • Monitor Field Agents on a daily basis to ensure that they are actively selling the company’s products.
    • Act as the bridge between the sales team and Regional Sales Manager
    • Be responsible for shop administration
    • Generate sales leads

     

    Academic Qualifications & Work Experience

    • Experience working in rural areas is a requirement
    • Experience managing sales teams is a significant advantage
    • A diploma or degree in an academic field is an added advantage

    Personal Attributes

    • Excellence in team building and motivational skills
    • Good written and oral communication skills
    • Good planning and organizational skills

    go to method of application »

    Regional Sales Manager (Kenya)

    Job Purpose

    The successful Regional Sales Manager will achieve their regional sales targets through the management and motivation of a highly effective sales team.  Key responsibilities are to monitor, train and support existing sales staff and expand sales operations through hiring, coaching and training new sales staff and the opening of new shops.

    Job Description

    The position is a full-time position reporting to the Head of Sales with compensation based on a competitive salary plus commission. 

    Roles and Responsibilities:

    Team Management

    • Coach, mentor and develop a high performing and motivated sales force in the region.
    • Ensure that personnel throughout the region have accurate and thorough knowledge of products and procedures.
    • Work closely with HR in the recruiting of Field Sales Managers.
    • Meet established sales targets.
    • Closely monitor the performance and integrity of all personnel in the region
    • Shadow and support sales agents to better understand the challenges they face and identify solutions.
    • Identify market opportunities and devise action plans.
    • Share experiences, insights and successes with other senior management.

     

    Sales Administration

    • Work closely with the Training and HR departments in the ongoing implementation and development of sales tools, processes and materials.
    • Ensure that field staff follows procedures for digitally capturing accurate customer data.
    • Instill a clear understanding on the part of field staff for the importance of customer loan repayment.

    Personal Qualities

    • Excellent written and verbal communication skills, including English fluency.
    • Good listening and negotiation skills.
    • Excellence in coaching and passionate about mentoring.
    • Very detail oriented with solid organizational skills.
    • Honest, hard-working, respectful.

    Requirements

    • At least 5 years of experience in direct consumer sales.
    • A university degree.
    • Experience in solar home system industry is an added advantage.
    • Knowledge of the local business environment in the region.

    Method of Application

    Use the link(s) below to apply on company website.

     

    To apply, please attach your CV and cover letter.  Only shortlisted candidates will be contacted.

    Solar Panda is an Equal Opportunity Employer and encourages applications from all qualified individuals regardless of race, religion, national origin, sexual orientation or disability.

    Solar Panda does not charge recruitment fees

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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KSh 53K from 1 employee
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