Job Openings at World Vision Kenya

Key Responsibilities:

Communications & Marketing Business Plan

• Develop and implement Context-driven and integrated communications and marketing business plan that supports organizational strategy (at national and Partnership levels), and that strongly directs and positions WV Kenya for resource growth, “voice,” policy positions, trust, reputation, and influence to internal and external stakeholders (government, media, private sector, academia, health/water/education/livelihoods sectors, non-governmental organizations and the WVI Partnership).  This business plan will identify the key communications and marketing needs of World Vision Kenya, while setting and steering strategic communications and marketing goals and processes that are contextualized to and in alignment with its core ministry functions and goals and to that of Our Promise.
• Build a high performance communications & marketing function that is managed, structured, focused and resourced for productive and quality work.
• Execute and ensure strong monitoring and evaluation of the plan, including ensuring deliverables that are continuously improved.
• Provide advice, guidance and support to the National Director as a communications and organizational leader
• Ensure senior and cross-functional teams have broad understanding of how communications integrates with and strengthens organizational strategy, programming, operations, resource acquisition, and support functions.
• Support the WVK National Resources Development (NRD) Committee of the Executive Board as a technical resource support
• Provide spiritual leadership and input to the organization and guidance to the communications and marketing department

Partnerships and Strategic External Engagement

• Develop Evidence-based content for resource generation, sponsorship transformation and ministry
• Ensure that external engagement business planning is mapped, developed and implemented in partnership with advocacy team
• Create an organization external engagement plan to enable WVK’s Leadership to further cultivate and enhance meaningful relationships with targeted, high-level external audiences for the purpose of building country partnerships and expanding financial support.
• Seek and identify local & global influencers who can serve as ambassadors for WVK in reaching out to external stakeholders
• Recognize internal and external communications opportunities and solutions, and define and execute appropriate strategies to support country team
• Upon delegation from the National Director, act as a key outward-facing ambassador of the organization at public events, conferences, meetings, etc.
• Support SLT’s relationship management efforts with donors, corporations and high level government officials
• Exercise judgment to prioritize WVK’s media opportunities, and prepare talking points, speeches, presentations and other supporting materials, as needed

Marketing and Fundraising

• Develop a high performing marketing function  to build organizational capacity to raise local sources of funding to better and more sustainably support the ministry World Vision
• Provide strategic direction for business development to pursue  funding, through support in the development and implementation of the external engagement plan as well as via identification of resources, key stakeholders and relationship building and management;
• Work with Business Development Unit to develop related capacity statements, funding proposals, with particular focus on the private sector, philanthropists and Kenyan high net worth givers.
• Manage the production and provision of high quality information resources and materials for donor and public engagement

Social Media Marketing

• Develop and oversee effective social and multimedia strategy across channels
• Leverage channels like Twitter, Facebook, Instagram, YouTube, etc to grow WVK’s brand awareness and continuous brand building
• Leverage social advertising and engagement for resource mobilization

Reputation Risk & Influence Management

• Strategically position World Vision in mainstream and social media to mobilise public support for social and policy change
• Ensure reputational risks are managed in an agile and proactive way, in line with WVI global standards
• Identify national, regional and international events for WVK’s Senior Leadership that offer opportunities for networking and influence
• Work with WVK National Director and country team to identify communications challenges and emerging issues faced by WVK’s country programs

Internal Communications

• Develop a strong internal communications function that mobilizes staff for strategy, ministry execution and impact
• Working with the People & Culture (HR) department develop robust internal communications that engage all WV Kenya staff to support the desired organizational culture.

Others

• Participate in Trans teams and support other initiatives by partners in the spirit of integration
• Any other duties as might be assigned from time to time

KNOWLEDGE, SKILLS & ABILITIES

• Master’s degree in Political Science / Communications / Public Affairs/ Journalism or similar field
• Minimum 7 years’ experience in, and a track record of, strategic communications/marketing/external engagement in the private and/or public sector, including experience in developing relationships with the private sector and government
• Experience leading and managing communications and production teams in international NGOs or Creative Industries
• Ability to build productive relationships with internal and external stakeholders
• A track record of managing or leading resource mobilization programs
• Strategic thinker, entrepreneurial spirit and willingness to do what it takes to “get the job done”
• Ability to travel, both regionally and internationally, if needed
• Excellent written, verbal and interpersonal communication skills
• Thorough knowledge of international development and the communication and media industry
• Advanced Photo and Video production, editorial, graphic design and media skills
• Proven experience of training and capacity building of others
• Advanced level of computer proficiency, Mac and PC, including editing skills across
• Adobe and Apple software for video, photo, media, design
• Experience working with children and youth
• Spiritual maturity, interfaith knowledge and a biblical worldview – Ability to articulate and model WV’s Christian identity and mission in an inclusive way.
• Demonstration of well-developed interpersonal skills, excellent communication skills, both verbal and written.
• Self-management/resilience and emotional maturity.
• Team player

LICENCE & REGISTRATION

• Member of Public Relations Society of Kenya, Marketing Society of Kenya or any other relevant professional body

PREFERRED SKILLS, KNLOWLEDGE & EXPERIENCE

• Exceptional writing skills and public speaking skills
• Fluent in English
• Effective personal organisation skills
• Team management: build a high performance through the leading of; goal setting, prioritization, process management, and relationship management
• Inclusive and collaborative approach
• Strong IT skills (including Word, Excel, Outlook)

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Key Responsibilities:

Leadership and Coaching

• Provide leadership to Supply Chain Department to ensure Our Promise strategy is embedded in the Department’s annual objective and day to day work.
• Manage the performance of direct reports through performance reviews, frequent conversations and other method as appropriate. Be courageous in providing coaching or feedback for continuous performance improvement.
• Ensure that all Supply Chain staff members understand Procurement Policies, Processes, and Systems.
• Plan and coordinate departmental meetings to review status of tasks and update Senior Management Team on the progress of the departments’ functions.
• Lead monthly appropriate review meeting to address open procurement issues/performance and provide solution.

Business Requirements

• Develop Functional Strategy aligning to Global Supply Chain Management Strategy and Regional Office priorities, in coordination with other Departmental and National Office Strategy.
• Review and finalize Annual Business Plans
• Proactively engage with suppliers, partners, local authorities, other NGOs, clusters and stakeholders to ensure good coordination and adequate information sharing, address common concerns/problems and seek solutions.

Planning

• Represent the SCM function on National Office Strategic Planning & Annual Business Planning process
• Represent the SCM Function in project designs and engage in Resources Acquisition & Management meetings, Partner - Sub-Grantee Meetings ensuring SCM is engaged early enough to allow professional input during planning stage.
• Prepare Procurement planning guidelines align with Global Guidelines and Planning Calendar and socialize them with all Stakeholders.
• Review the procurement planning and prepare Consolidated Annual Procurement Plan to socialize with NO Management & RSCM and develop the Sourcing Strategy.
• 5Ensure Annual Procurement Plans are quarterly reviewed with Finance and Operation, and update the Sourcing Plans accordingly.

Strategic Sourcing

• Determine the requirement for the Category, Market and Incumbent Supplier based on the Spend Analysis and Annual Procurement Plans.
• Execute the reviewed and approved Sourcing Strategy.
• Develop the Market Assessment and Supplier Pre-Qualification process based on the global polices and process.
• Develop the framework in managing the RFQ/RFP Process including baselines & price survey methodologies.
• Lead negotiations for the High Spend Categories and develop the negotiation strategies and contracting processes for other categories.
• Review Procurement Committee submission documents to ensure their comprehensiveness to allow an informed decision making process.
• Ensure that Strategic Sourcing process and related controls are included in the in the Partner / Sub-Grantee Assessment Tools for assessment.

Supplier Contract and Relationship Management

• Vet (through in-country legal) and finalize, Global Standard contracts for NO use.
• Draft & review supplier contracts for those categories where the vetted global standard contract format is not applicable, and reviews supplier recommended changes.
• Ensure that Key Performance Indicators (KPIs) are embedded for all Strategically Sourced contracts and managed.
• Resolve contract-related issues and improve T&C in contracts and the contracting process.
• Develop supplier onboarding process and supplier relationship management framework including the communication.

Procurement Execution

• Ensure all orphaned PRs waiting to be sourced are assigned to the appropriate staff and are actioned in a timely manner.
• 2Follow Procurement Polices and guidelines in Supplier Award decisions under the applicable threshold and ensure periodic review mechanism is place of the Buyers' supplier award decisions.
• Ensure, that all gaps are identified relating to the procurement execution (Process, system usage, disputes and etc.) and update / resolve them on a timely manner.

Data Management, Analysis and Reporting

• Develop, track, and evaluate procurement metrics including areas of spend analytics, procure-to-pay process, operational efficiencies, and supplier performance to drive procurement strategy development and implementation
• Design and communicate SCM KPI dashboard to management.
• Conduct regular meeting with staff on KPIs to identify areas for improvement.
• 4Monitor sourcing projects progress and produce sourcing status reports to management.
• Ensure that Master Data management process is built on global guidelines, ensuring the acceptancy and completeness.

Process, Procedure and Policy

• Understand, interpret and analyze the global policies, processes and guidelines for better adoption at NO level and manage Exception Approval process.
• Drive the policy, process and guidelines implementation plan, defining roles & responsibilities and owners for each step in the SCM process.
• Ensure regularly reviews are done on the procurement policies, processes and guidelines (Source to pay (S2P), logistical, warehousing) to ensure their effectiveness and applicability and advise Regional and Global SCM Teams for possible change and /for improvement.
• 4.Advise National Offices on the acquisition and use of 3PLs and 4PLs and application of INCOTERMS.
• Ensure adherence of SCM Policies, procedures and documentation to ensure compliance with WVI & donor regulations of the implementing Partners/Sub-Grantee are being evaluated under Partner / Sub-Grantee Assessment stage and captured them under capacity development plans.

Systems Development and Implementation

• Maintain procedures and putting them into operation.
• Plan and execute testing and implementation of major systems.
• Ensure that databases meet user requirements.
• Liaise with programmers, applications/operational staff, IT project managers and other technical staff.

Control and Compliance

• Assess criticality of the Risks identified related to SCM & Procurement and plot them in the Risk Pyramid.
• Develop the risk mitigation plans and embed the to the processes, SoPs and guidelines for implementation and regularly evaluate control measures.
• Monitor adherence to control measures and compliance with WV supply chain policies and guidelines.
• Coordination with regulatory authorities for better understanding of the requirements and guide SCM Unit to comply and monitor the implementation.
• Investigate reported cases breach of controls, frauds, non-compliance, misappropriation of WV funds and assets related to SCM and take corrective measure as per the established NO framework.
• 6. Conduct root cause analysis for external and internal audit findings, prepare respond and the implementation plan and monitor.
• Ensure SCM Policies, procedures and internal control system is strong enough to safeguard WV funds and authorities allocated to Partners and Sub-Grantees under the partnering arrangement. Any gaps should be captured at Partner / Sub-Grantee Assessment stage and build onto capacity development plans.

Training and Capacity Building

• Coordinate, participate in, and/or train staff from Supply Chain and other WVI Departments on WVI Procurement Policies, Processes, and Systems.
• Develop Partners' / Sub-Grantees' capacity assessment and capacity building framework / guidelines are developed, leveraging the most recent regulatory best practices.
• Train the SCM Team and other internal stakeholder in using the framework for capacity assessment and developing capacity building plans for Partners / Sub-Grantees.
• Ensure the capacity building plans are implemented and monitored
• Participate in committee & Task forces requiring security input or guidance. 
• Any other duty that may be assigned by the National Director.

KNOWLEDGE, SKILLS & ABILITIES

• University Degree in Supply Chain Management, Procurement, Engineering, or Business Administration,
• Professional qualification in CIPS
• KISM
• Master’s Degree in a related field is an added advantage. ​
• A minimum of seven years of progressively responsible experience in procurement, contracts management, contracts administration and/or logistics, of which three (3) years of experience directly related to first-hand procurement and/or contracting is required.
• At least 5 years of experience in managing staff

LICENCE & REGISTRATION

• CIPS
• Demonstrated experience in designing and delivering training.
• Demonstrated ability to work effectively under pressure (particularly in a crisis situation)
• Ability to communicate well in English & Swahili (verbal and written) – particularly in a crisis situationSubstantive experience working in the INGO sector dealing with multiple donor funds and meeting different donor requirements

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Key Responsibilities:

• Provide security advice and technical guidance as it relates to World Vision Kenya’s operating contexts and during critical incidents.
• Manage risk thresholds across program activity by designing and implementing, a security operations plan to facilitate an environment that enables World Vision Kenya deliver programs safely, securely and effectively.
• Lead National Office Incident Management (IM) capability. Ensure a reliable IMT response from the National Office, lead Incident Management training and build capacity of field teams synergizing National Office and SSR (SECURITY SAFETY AND RESILIENCE) responses. Liaise with national authorities and stakeholders during crises.
• Ensure appropriate and timely collection, analysis and dissemination of security information to the National Director and staff. Establish early warning systems.
• Business partner with department Heads to manage security risks associated with World Vision Kenya’s strategy objectives: advocacy, media, philanthropy and partnerships, community engagement etc.
• Develop and ensure proper implementation and regular reviews and updates to the Security Standard Operating Procedures for all National Office work locations and situations.
• In consultation with the Regional Security Director, ensure integration of internationally acceptable security standards during resources acquisition and program delivery ensuring security is considered and resourced. 
• Monitor security compliance status for World Vision Kenya and inform the National Director of any concerns for timely mitigation. 
• Develop Contingency plans for World Vision Kenya operations in high-risk areas. Contingency plans to include evacuation protocols and arrangements for staff, major mobile assets and critical documentation.
• Identify areas whereby the National Security Management requires external support and advice on obtaining the needed external support.
• Develop and manage the annual security budget recommending security investment to the National Director and field operations. Control purchase and issue of security related equipment and services at the National Office.
• Identifying and communicating internal training opportunities related to Safety and Security for staff and providing guidance on external training provision.
• Support development of field-based security plans, analysis and training for safe programming. Identify offices or programs that require safety improvements, advise best practice in relation to context and financial capacity.
• Lead and develop appropriate security policies and crisis management plans ensuring they are continually applied.
• Assess if Security Risk Assessments, Country Risk Ratings and Core Security Requirement standards, training, processes and procedures are completed in accordance with current Security Safety and Resilience guidelines and training
•  Develop a security training plan for SAINT, SRMT training.
• Promote a positive security culture in alignment with policies, Core Security Requirements and a thorough communications plan.
• Ensure that Participatory Profile Management Plans are developed with stakeholders at all levels of WVK operations to determine WV acceptance.
• Build systems to train staff toward and maintain an effective security culture throughout the National Office
• Ensure that all Security projects are established and executed within current international ‘good practice’ project management standards.
• Ensure organizational security and the mitigation of operational risks for ministry effectiveness are optimized.
• Ensure Country Security Risk Ratings are reviewed on quarterly basis in order to inform implementation of Core Security Requirements 
• Ensure that all staff and visitors are properly trained and inducted on personal security and kept updated by regular sharing of security updates
• In Collaboration with the Administration department, ensure that all security related OSH risks are mitigated and regular training, drills and audits are conducted regularly to ensure security incident preparedness. 
• Ensure that the Security Risk Assessments (SRA) are conducted and reviewed as informed by the Security Ratings and Security Risk Assessment recommendations are implemented in line with SRA within acceptable timelines.
• Ensure timely reporting of any security incidences in accordance to the World Vision Security Policies
• Lead in conducting Security related investigations and provide recommendations for risk mitigation
• Ensure that all World Vision Kenya premises, residential facilities and all premises where world Vision conducts its business are properly assessed and are secure before use by WV staff or guests.
• Maintain and update Security Risk register on Riskonnect ensuring that all security risks are identified and risk mitigation measures provided. Advise risk committee and directors risk mitigation measures and resources requirements, work to minimize World Vision Kenya’s risk exposure.
• All security incidents are reported in accordance with WV Security Policy and follow up done. .
• Provide leadership to a security team through supervision, coaching, and mentoring.
• 100% security briefing/orientation to all new staff and visitors to WVK
• Establish, manage and nurture relationships and networks with senior executives of government, UN, interagency bodies,   and private corporations involved in the sector for networking and sharing of information.
• Develop and maintain contacts with the military authorities as appropriate and in line with World Vision International Civil Military guidelines.
• Ensure organizational knowledge and capacity is present, utilized and monitored to determine impact of policy and tools on the quality of our work and safety and security of staff.
• Liaise and engage with the Inter Agency Security sub Working Group (IAWG) and International NGO Safety Organization (INSO) and ensure information from these groups is disseminated to relevant staff.
• Ensure security systems and mechanisms for institutionalizing an organizational culture and practice of safety and security are established.
• Maintain Contact with Security Safety and Resilience regarding national office security strategy.
• Model a high standard of personal Christian leadership, ministry and integrity through lifestyle and work relationships that support spiritual development of the team.
• In close collaboration with P&C, ensure right program staff are recruited, retained, and provided with intentional opportunities, mentoring and coaching for development.
• Assess and plan for staff capacities/competencies.
• Engage appropriate Subject Matter Experts for identified training gaps
• Facilitate capacity building of staff on technical areas  through trainings, workshops, On the Job Training and technical backstopping etc.
• Provide effective leadership to staff within the unit ensuring that professional development activities, including appraisals, monitoring and needed training and mentoring activities are successfully carried out
• Provide Staff supervision and guidance to ensure overall quality and comprehensive management of the docket.
• Participate in committee & Task forces requiring security input or guidance.  
• Any other duty that may be assigned by the National Director.

KNOWLEDGE, SKILLS & ABILITIES

• Bachelor’s degree in either Armed Conflict and Peace Studies, Criminology and Security Studies, , Security Management , Security and Disaster Management, Forensic and Criminal Investigations or related fields.
•  Master’s Degree in a security related field is an added advantage
• Senior level HQ and field experience with INGO or similar background.
• At least 7 years’ experience in a proven security field (public, private, and government or NGO sectors), four of which must be in management
• Police/Law Enforcement Training
• Radio and/or Satellite phone communications experience, operations and management
• Sound knowledge of the security risk assessment process, security & contingency planning and crises management in the humanitarian context.
• Expert in security best practice, risk management and crisis response in conflict zones.
• Able to set strategic direction and culture for organizational security function and policy.
• Can develop operational security plans and key performance objectives for field programs.
• Experienced line manager with knowledge of remote management and staff mentoring.
• Concise communicator with ability to navigate contentious issues and convey complex themes to advise senior leaders and trustees. Strong ability to deliver written and verbal briefs.
• Strong knowledge of conflict, terrorism trends and political violence in Kenya.

LICENCE AND REGISTRATION

• Certificate of Good Conduct.
• Clearance from security service arms.
• HELB, CRB, KRA Clearance