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AAR Healthcare is currently one of the largest providers of outpatient healthcare services in East Africa, with a network of 21 clinics across the country and serving over 300,000 clients annually from across the social divide. At AAR Healthcare, we employ experienced medical and management staff, and use internationally approved disease management protocols and drug formulary supported by the state of the art information technology systems to provide consistent treatment for our clients from anywhere in East Africa.
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Overall purpose of the job:
Reporting to the Head of Clinical Business Operations, the incumbents will ensure delivery of high quality, cost effective clinical services to clients and promote efficient outpatient centre operations
Locations: Nairobi, Western Coast and Central Regions
Key responsibilities:
- Ensure patient satisfaction
- Promote clinical risk management
- Lead, develop and mentor clinical staff
- Lead the outpatient in business development strategy
- Ensure resources are effectively and efficiently utilized
- Direct the administrative function of the outpatient centre
- Ensure consistent, cost effective outpatient service delivery
- Lead in developing and expanding the scope of services offered
- Ensure compliance with treatment protocols and standard operating procedures
- Develop and implement annual operating plans and budgets for the outpatient centre
Position Requirements:
- Degree in Medicine & Surgery
- Masters Degree will be an added advantage
- Training in Business Management
- At least 3 years experience in clinical practice
- Possess high level business acumen
- Proven leadership skills
- Excellent communication, inter-personal and customer service skills
- Result oriented
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Overall purpose of the job:
Reporting to the Health Centre Manager, the incumbents will promote and maintain high standards of nursing care at the outpatient centre for quality patient care.
Locations: Nairobi, Western Coast and Central Regions
Key responsibilities:
- Monitor nursing care to ensure quality service delivery at the outpatient centre
- Coordinate Infection Prevention and Control program
- Participate in nursing unit quality improvement plans and outpatient centre quality initiatives
- Supervise nurses in the unit and ensure adequate staffing
- Performance management for staff in the nursing unit
- Identify staff training needs and organize for continuous nursing education
- Preparation of quality reports as may be required by internal and external customers
- Administration of medicine and performance of minor clinical procedures
- Ensure adequate equipment supplies and stock for smooth functioning of the Outpatient Centre
Position requirements:
- Diploma in Nursing
- Degree in Nursing is an added advantage
- Must have a valid registration certificate from the Nursing council
- Three years of experience as a practising nurse
- ICT competency
- Good customer service skills
- Self motivated and a team player
- Proven analytical, organizational, communications and problem solving skills
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Overall purpose of the job:
Reporting to the Health Centre Manager, the incumbents will manage pharmaceutical operations within the outpatient centre in order to achieve effective treatment outcomes.
Locations: Nairobi, Western Coast and Central Regions
Key responsibilities :
- Reviewing and dispensing medicine
- Inventory management
- Verification and validation of insurance instructions
- Preparation of periodic reports
- Supervision and leadership within the pharmacy unit
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Overall purpose of the job:
Reporting to the Health Centre Manager, the incumbents will perform and oversee laboratory based scientific medical investigation in order to provide laboratory diagnosis
Locations: Nairobi, Western Coast and Central Regions
Key responsibilities:
- Ensure quality results generation for tests
- Supervision of staff within the laboratory unit
- Ensure compliance to standard operating procedures in the laboratory unit
- Registration, collection and processing of client samples within the limits of specific tests
- Communication of laboratory results to the internal and external customers
- Maintain high standards of quality laboratory practice by use of proper reagents well calibrated machines and clean working environment
- Preparation of laboratory reports
- Participation in internal quality control programmes
Position requirements:
- A Diploma in Medical Laboratory Science.
- A Degree/Masters in Medical Laboratory Science is an added advantage.
- At least two (2) years appropriate experiences in the management of laboratory staff and functions.
- Must have a registration certificate from the Kenya Medical Laboratory Technician and Technologist Board.
- Customer service and interpersonal skills
- Attention to detail
- Self motivated and a team player
- Ability to maintain integrity and confidentiality
- Research experience is an added advantage
- Position requirements:
- Diploma in Pharmaceutical Technology from a recognized Institution
- Valid practicing license from Pharmacy and Poisons Board
- At least 3 years experience in pharmaceutical operations after enrollment with the Pharmacy and Poisons Board
- Self motivated
- Should possess strong interpersonal and communication skills
- Proven analytical and problem solving skills
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Overall purpose of the job:
Reporting to the Health Centre Manager, the incumbents will be responsible for driving business development strategies at the outpatient centre.
Locations: Nairobi, Western Coast and Central Regions
Key responsibilities:
- Identification of new business opportunities
- Prepare business development schedules
- Participate in both corporate and industry events
- Maintain client relationships as per the company guidelines
- Prepare periodic business and market analysis reports
- Follow up on service queries for clients
Position requirements:
- A diploma in Sales and Marketing
- Degree (Bachelor of Commerce - Marketing Option) or a Business related course will be an added advantage
- At least 2 years of appropriate experience in sales and marketing.
- Membership in MSK or any other related professional marketing body will be an added advantage
- Excellent ICT proficiency
- Excellent presentation skills
- Excellent customer service skills and a team player.
- A team player with a pleasant personality
- Achievement oriented with ability to innovate
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Overall purpose of the job:
Reporting to the Health Centre Manager, the incumbents will be responsible for supporting the outpatient centre operations on financial matters and preparation of financial reports.
Locations: Nairobi, Western Coast and Central Regions
Key responsibilities:
- Financial analysis of the outpatient centre
- Preparation of revenue reports
- Petty cash management
- Invoice validation
- Collection management
Position requirements
- Degree in Accounting/Finance or a business related field
- CPA Section 4
- At least three (2) years of appropriate experiences in finance processes.
- ICT competency
- Self motivated and a team player
- Excellent presentation skills
- Analytical, organizational and problem solving skills
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Overall purpose of the job:
Reporting to the Health Centre Manager, the incumbents will provide administrative support and efficient management of front office operations.
Locations: Nairobi, Western Coast and Central Regions
Key responsibilities:
- Registration of patients and verification of benefits
- Manage client appointments
- Billing and collection of revenue
- Generate periodic reports
- Maintain pleasant front office environment
- Requision and petty cash management
Position requirements:
- Diploma in a business related course
- Two(2) years of appropriate experiences in Front Office/ Reception operations
- Good customer service and people skills
- Self motivated and a team player
- Pleasant personality
- Excellent communication skills
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Overall purpose of the job:
Reporting to the Health Centre Manager, the incumbents will provide general office support at the outpatient centre
Locations: Nairobi, Western Coast and Central Regions
Key responsibilities:
- Kitchen inventory and equipment management
- Maintainance of a clean work environment and general office support
- Implementation of infection prevention and control within the outpatient centre
- Preparation of refreshments
Position requirements:
- K.C.S.E certificate and a certificate in housekeeping or a related field
- Housekeeping, basic arithmetic and fire safety awareness
- At least 6 months experience in housekeeping
- Food handling certification
- ICT competency
- Good customer service skills
- Self motivated and a team player
Method of Application
If you meet the above requirements and are interested in the position, please send your application letter and CV addressed to the HR Business Partner via the email recruitment.healthcare@aar-healthcare.com. The CV and cover letter should be attached as one file and clearly indicate on the subject line the position being applied for. The subject line should specifically indicate the region of interest.The advert closes on 30th April, 2023
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