Job Opportunities at ACLED

Media Relations Support

• Build media knowledge and contacts in your designated region and specialist sectors of focus. 
• Draft press releases, media advisories, quotes, and background materials under the direction of the Media Relations Manager.
• Support responses to media enquiries and coordinate interviews or information requests.
• Maintain up-to-date media lists, journalist databases, and monitoring systems.
• Track media coverage and produce initial data for analysis and KPI reporting.
• Assist with preparing talking points, briefings, and messaging documents.
• Assist with media training and interview practice.

Digital Communications Support

• Work closely with social media colleagues to ensure messaging alignment across all platforms.
• Assist in designing and producing digital content, including posts, graphics, short-form videos, and multimedia assets for use on social channels.
• Help ensure digital content reflects consistent branding, accuracy, and tone.

Podcasts, Webinars, and Multimedia

• Assist with planning, recording, and editing podcasts and webinars.
• Support guest coordination, scheduling, research, and preparation of scripts or content outlines.
• Provide basic support for video production, short news clips, and other multimedia materials.

General Responsibilities

• Help produce timely content aligned with the current news cycle and ACLED’s key data releases.
• Support media training logistics and preparation of training materials.
• Participate in occasional out-of-hours work as part of a duty Rota; time off in lieu will be provided.
• Travel occasionally to conferences, ACLED meetings, or to support recording or filming projects if necessary.

Skills and Experience

ACLED is seeking applicants who have the following skills and experience:

Essential:

• Bachelor’s degree with two to four years’ experience in media relations, digital communications, journalism, or a related field.
• Strong writing, editing, and verbal communication skills, with an ability to translate complex information into clear and engaging content.
• Understanding of the media landscape and basic principles of digital communications.
• Experience creating digital content such as social media posts, graphics, or short-form videos.
• Familiarity with audio or video editing tools (e.g., Audacity, Adobe Premiere, Descript, or similar).
• Ability to manage multiple deadlines, respond quickly to emerging priorities, and exercise sound judgment.
• Excellent written English and strong attention to detail.
• Experience using media monitoring tools, databases, or digital analytics platforms.
• Strong interpersonal skills and comfort working with global colleagues and external stakeholders.
• Fluent in written and spoken English and Spanish.
• Extensive working knowledge of how Tier 1 media outlets commission content.
• Knowledge of Latin American media landscape.

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Specific responsibilities

The Global Crisis Coder Will be responsible for the following tasks:

• Step in as the primary coder for daily data production during major conflict crises globally, as declared by the client or ACLED.
• Produce daily uploads of ACLED’s conflict event data, utilizing existing sourcing lists, methodologies, and translation tools.
• Execute the daily data upload using the existing expedited data process and on client portals.
• Maintain the same data quality and output as regular weekly releases.
• Serve as the primary coder during a crisis, receiving local expert knowledge and data review support from the Researchers.
• Support in coordinating crisis coding by maintaining active communication between the Researcher(s), desk management, and the crisis coder team.

When not actively coding for a crisis, contribute to the work of the Quality Assurance team or the regional desks. Such tasks can include but are not limited to:

• Assist in the coding and review of new sources or supplemental data.
• Monitor data submissions for accuracy, consistency, and methodological compliance, identifying trends, gaps, or changes, and implementing corrective actions through regular QA checks and the new monthly Final Review system.
• Support larger QA projects, plan and coordinate QA-specific reviews using Asana, aligning tasks and activities with team priorities and timelines.
• Contribute to the development of ACLED methodology through reviewing resources and familiarizing themselves with ACLED guides, FAQs, and other materials.
• Provide specific ad hoc support to GDC Desks on real-time coding and other coding-related needs;
• Engage in methodology and QA discussions during weekly team meetings.
• Other ad hoc responsibilities as defined by the Supervisor. 

Skills and Experience

ACLED is seeking applicants who meet the following requirements/skills:

• Ability to be flexible and adaptable when facing new coding situations, ad-hoc work assignments, and shifts in focus (essential).
• In-depth knowledge of ACLED’s general methodology, multiple regional methodologies, and commitment to data accuracy (essential).
• Familiarity with coding rules in Africa and/or the Middle East is highly desired.
• Showed versatility by taking on different roles and providing ad-hoc assistance across various desks.
• Strong analytical skills with the ability to interpret data considering regional conflict context (essential). 
• Strong proficiency in Excel (essential); experience with formulas and data manipulation, including handling large datasets (extracting, combining, and modifying data) while ensuring data accuracy and integrity; experience with PowerBI and Tableau are a plus.
• Demonstrated ability to work independently, keep deadlines, and prioritize tasks effectively and work under pressure of daily deadlines within crisis situations.
• Problem solving and result-oriented approach, with high capacity for time management and strong communication skills.
• Exceptional attention to detail and openness to feedback (essential).
• Excellent written and spoken English communication skills. 
• Fluency in other languages, particularly French, and/or Arabic, is highly desired.
• Candidates located in Asia or the Americas timezones are highly preferred.
• Availability to work on weekends. Standard working days are Monday to Friday. However, weekend work may be required during "crisis coding" periods.