Job Opportunities at British American Tobacco

Job number 12621BR
Appointment type Permanent

Reporting to the Area Head of Security & Anti-Illicit Trade, this manager will develop, implement and manage a first class service responsible for the Security Risk Management (SRM) programme, the Business Continuity Management (BCM) process, End Market Security and ECAA Investigations.

The SRRM will provide a continuous, co-ordinated and comprehensive service of the highest quality, ensuring that threats to company personnel, assets and business operations & activities in the East Africa Markets are properly identified, evaluated and countered in a timely and cost effective manner. The SRRM is a key player in the wider Area Security team, working collaboratively with colleagues to achieve mutual support as required and support the development, implementation and execution of the functional strategy and objectives.

Principal Accountabilities

• Provide leadership and expertise in all threat intelligence and investigative matters in East and Central Africa Area (ECAA)
• Proactively promote a threat-driven security programme, driving a customer service culture that is effectively integrated with the business and which enables consistent standards of security risk mitigation.
• Manage the Security Risk Management (SRM) programme to implement a comprehensive threat-driven, intelligence-led capability, enabling BAT ECAA to understand threats and determine priorities, mitigate against risk in a proportionate, cost effective manner, to allocate resources and direct investigative efforts effectively, against all security threat sources.
• Provide security advice, planning and support for both our supply chain and for visitors in and out of the end markets.
• Develop the skills, knowledge and capabilities of the Security Investigations Manager to enable them to achieve best practice capabilities in all forms of Security and AIT investigations.
• Develop the Threat Information Analyst in providing timely and actionable strategic and operational threat analysis for BAT in ECAA by threat horizon scanning utilising all available information to enable the business to operate at optimal capacity across a dynamic and volatile business environment.
• Manage the small Marketing Security Team across ECAA to ensure that they operate as a business enabler that ensures other parts of the business can operate with minimum disruption and risk.
• Support the Security & AIT team in the development of an extensive network of contacts to enable them to liaise effectively with law enforcement and security agencies across the Area.
• Deliver Security reports and advisories to provide decision support intelligence and advice to management teams at all levels, as appropriate.
• Ensure that service providers remain effective, efficient and focused, delivering first class services, using regular engagement and performance review, with KPI monitoring.
• Identify issues that would impact other initiatives and manage the interdependencies.
• Build and manage relationships across functions to ensure that relevant business strategies and plans are understood, so as to ensure that the threat intelligence and investigation capability is aligned, responsive, effective and cost-efficient in supporting those objectives.
• Build and manage relationships with other BAT stakeholders to enable and enhance our intelligence and investigation capability in respect of all Security threats to the business.
• Coordinate and facilitate our Business Continuity & Crisis Management programme, supporting the business in the development, implementation and embedding of an effective, integrated and holistic BC capability to ensure timely response and recovery of business operations in the event of any significant disruption.
• Ensure that security and business continuity issues are identified and treated during the planning and execution stages of significant business projects and initiatives across the markets.
• Enable timely intelligence support to the ECAA Crisis Management structure and teams.
• Oversee the coordination of the Crisis Management structures.
• Be accountable for incident recording and investigation, and for regular reporting of loss incidents in accordance with the Group’s Loss Reporting Guidelines.
• Ensure that any lessons drawn from threat studies and investigations are fed into the Security Education, Awareness and Training programme and brought out in awareness products.
• Deliver training on security and situational awareness to the business
• Be the subject matter expert for the business on Information Protection and deliver the Global Information Protection Campaign across ECAA.

Essential requirements

• Display sound, mature judgement and decision-making, with a proven track record in providing direction, planning and establishing priorities that ensure an effective work structure that maximizes productivity and achieves goals.
• Ability to make swift, balanced decisions in emergencies or when rapid response is required.
• Set standards and lead by example, motivating and inspiring high performance by the Security team.
• Excellent communication and interpersonal skills allowing effective relationships.
• Ability to produce timely, accurate and concise written and verbal reports and reviews.
• Experience of managing 3rd parties and service providers.
• Ability to conduct objective enquiries and investigations into security and loss incidents & breaches by determining facts, understanding vulnerability and drawing appropriate, supportable conclusions, to make recommendations that will help to prevent recurrence
• Excellent critical thinking and analysis of threats, security risks and operational threat actors.
• Accurate and concise reports are submitted on time, including those required by the Area Security & AIT Manager, and any agreed action effectively implemented in a timely manner.
• Effectively contributes to defining budgets and ensures resource usage within limits.
• Discretion and the ability to handle and protect sensitive information with a sound knowledge of the ‘need to know’ principles.
• Ability to deal credibly and professionally with BAT managers, government officials, lawyers and external investigators.
• Relevant Bachelor’s Degree Qualification or higher
• 5 years’ experience in a similar role at a senior management level in a Multinational Company

Desirable requirements

• Experience in project and programme management.
• Training, education and awareness sessions are properly developed and delivered
• Sound knowledge of the principles relating to the conservation and continuity of evidence

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Purpose Statement

• Reporting to the Head of Security & Anti-Illicit Trade (AIT), the AIT Manager will coordinate the development and implementation of our AIT strategy for ECAA. Leading the AIT effort this role co-ordinates a multi-faceted, holistic approach to tackling illicit tobacco in our key markets across ECAA.
• This will involve key stakeholder engagement both internally to BAT and externally in order to anticipate, identify, assess and reduce opportunities for illicit trade (IT) to adversely impact BAT’s volumes, market share, brand equity and operating profits within ECAA and beyond (where ECAA is a source of IT that impacts other Areas).

Principal Accountabilities

• Provide leadership and drive the ECAA AIT Strategy to implement a coherent engagement plan with key stakeholders to create a multifaceted, multi-agency approach to tackling the issue of illicit trade in ECA.
• Provide comprehensive Illicit Trade Threat Assessments (ITTA) and related reports on the size, trends and impact of IT on BAT and legal competitors in the Area.
• Regularly update our internal stakeholders to encourage two-way sharing of information on emerging ITTP trends in order to get prompt & accurate insights from end markets.
• Build and manage relationships across Functions as Chair of the AIT Tasking Group (AITTG) to ensure that the business’ strategies and plans are understood, in order that AIT programmes are aligned, responsive, effective and cost-efficient in supporting those business objectives.
• Through influencing and partnership with Law Enforcement Agencies (LEA) and other stakeholders to develop strategies to drive proactive engagement and enforcement against IT activities. Encourage cross border co-operation between relevant ECA LEA’s to mitigate the risk against illicit flow across porous ECA borders.
• Work closely with Legal & External Affairs (LEX) team in building and sustaining a robust public affairs campaign across media that supports the AIT Strategy in key areas
• Close collaboration with Legal & External Affairs (LEX) team advocating to Government bodies on the adoption of legislation, such as FCTC
• Protocol to Eliminate Illicit Trade in Tobacco, Products and driving legislative changes to create a level playing field for FMCG business in ECAA
• Work with LEX Government Affairs team to create the political will to make the fight against IT a national and international agenda.
• Ensure that AIT best practices are used, to include all aspects of measurement and reporting of IT incidence, and use of preferred technologies that enhance the integrity of the product supply chain, in line with BAT’s Supply Chain Tracking & Verification (SCTV) objectives.
• Manage the sample verification process and safe keeping of samples as evidence, and the issue of relevant affidavits and documents for court proceedings in conjunction with Legal function.
• Develop and manage a training programme aimed at sensitising the relevant authorities and other stakeholders on tobacco and cigarette illicit trade issues. Conduct capacity building AIT cross -border workshops for LEA.
• Build and manage good working relationships with other BAT stakeholders (including EEMEA Region and other Areas) to enable and enhance our capabilities in mitigating AIT threats.
• Build a network of contacts within other companies, especially FMCG, affected by IT.
• Plan budgets to allow the AIT strategy to be delivered and execute responsibilities within budget.
• Train BAT staff and Service Providers, to enable effective participation in the AIT strategy.

Essential requirements for Anti-Illicit Trade Manager Job

• Display sound, mature judgement and decision-making, with a proven track record in providing direction, planning and establishing priorities that ensure an effective work structure that maximizes productivity and achieves goals.
• Understanding of business reputational risk and ensure BAT high standards are met at all times.
• Excellent communication and interpersonal skills allowing effective relationships to be built and leveraged, both internally and externally at all levels.
• Ability to produce timely, accurate and concise written and verbal reports and reviews.
• Set standards and lead by example and innovation, motivating and inspiring high performance by the AIT team.
• Experience in managing 3rd parties and service providers.
• Experience in project and programme management.
• Ability to assimilate an in-depth knowledge and understanding of the global tobacco industry, including the materials, components, manufacturing, marketing and supply chain
• Effectively contributes to defining budgets and ensures resource usage within limits.
• Builds and maintains an in-depth understanding of the issues surrounding illicit trade and in the options available to the business to enhance its resilience against the IT threat.
• Ability to train internal & external stakeholders in AIT requirements and activities
• Ability to deal credibly and professionally with BAT managers, government officials, lawyers and external investigators.
• Relevant Bachelor’s Degree Qualification or higher
• 5 years’ experience in a similar role at a senior management level in a Multinational Company

Desirable requirements

• Can develop and deliver training, education and awareness sessions.
• Ability to assimilate both Criminal and Intellectual Property law, with the ability to seek out and determine key legal issues on a jurisdictional basis.