Job Opportunities at BURN

About the role

• Burn is looking for a Junior Electrical Technician who will provide valuable support in diagnosing, troubleshooting, and repairing common electrical issues in our products.
• They assist in conducting basic experiments, assembling, testing, and maintaining electronic equipment under the guidance of the lead electrical technician.

Duties and Responsibilities

• Assist in diagnosis, troubleshooting and repair of common product electrical issues.
• Assist in basic experiment tasks as instructed by the lead electrical technician.
• Assist in assembly, evaluating, testing, and maintaining electronic equipment and appliances as instructed by the lead electrical technician.
• Receiving broken electrical products (EPC and Induction cookers) from the field in conjunction with the customer support point person.
• Assist customer support to remotely diagnose and fix units in the field.
• Manage and keep engineering tools and fixtures in optimal working conditions.
• Assist in keeping inventory of workshop/lab supplies including replacement parts for the electrical products as well as engineering consumables.
• Assist in running diagnostic tests and any other related tests needed to support product knowledge as instructed by the lead electrical technician.
• Update and keep track of failure & repair documentation for Warranty.
• Ensure that reworked units are dispatched and update related documentation.
• Ensure that the workstation is clean and safe by following safety guidelines, protocols, and regulations.
• Assist in any other task as requested by the lead electrical technician.

Skills and Experience

• Previous experience repairing or maintaining high and low-voltage devices.
• Understanding of basic test equipment. 
• Experience diagnosing electronic faults. 
• Should be able to work with minimal supervision.
• A diploma in electrical and electronics engineering.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook

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Position Summary 

Reporting to the Head of Product Design, the individual will be responsible for the development of a new revolutionary electric cooking product for Africa. The ideal candidate will use strong technical engineering skills to create well-supported and reasoned designs. Working closely with the electrical engineering and software engineering teams they will own the final integrated design solution.

Key Responsibilities 

• Support the creation and presentation of visual concepts for new and innovative electric cooking products using a variety of visual communication methods such as sketches, digital illustrations, CAD, CAD renderings, and rapid prototypes.  
• Design and build proof of concept products to support the development process. 
• Manage product EVT, DVT, PVT and mass production with suppliers.  
• Design and develop complex assemblies that utilize plastic injection moulding, metal forming, co-moulding, and electronic component integration.  
• Support design and material choices with rigorous analysis and research.  
• Create detailed material specifications. 
• Create and manage cookware B.O.M with Burn’s production team.  
• Design and manage testing plans to answer design questions.  
• Design and create low to high-fidelity prototypes. 
• Create 2D technical drawings for communication with vendors. 
• Follow human-centred design practices when developing designs.  
• Research and develop manufacturing processes as needed to achieve product goals.  
• Creating and maintaining requirement documents, reports, cost studies, part, and process specification documentation.  
• Communicating with the respective stakeholders such as hardware and software about the project and their task herein.   
• Testing concepts and prototypes in the lab and field  
• Meet with suppliers inside and outside of KE. 

Key Qualifications  

• BFA or BA in Mechanical Design, Design Engineering, Industrial Design, Product Design, or similar fields. 
• Able to conduct detailed costing and BOM analysis.  
• 3 +years’ demonstrated work experience in relevant consumer products. 
• Proficient in SolidWorks and or Similar CAD tools.  
• Demonstrated experience with EVT, DVT, and PVT phases.  
• Experience managing consumer product production outside of Kenya.   
• Proficient in core MS Office products.  
• Hand prototyping and model-making skills such as basic metal working, sheet metal, wood, foam, 3D print finishing, and painting.  
• Solid sketching and rapid visual communication skills.  
• Experience with Keyshot, and Adobe CC (Photoshop, Illustrator, and InDesign). 

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Duties & Responsibilities 

• Provide thought leadership to the organization on Digital and social media marketing strategy  
• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, and display advertising campaigns 
• Design, build and maintain our digital and social media presence 
• Manage and optimize our digital and social media real estate 
• Measure and report the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) 
• Identify trends and insights, and optimize spend and performance based on the insights 
• Brainstorm new and creative growth strategies 
• Plan, execute, and measure experiments and conversion tests 
• Collaborate with internal teams to create landing pages and optimize the user experience 
• Collaborate with in-country teams to support sales efforts with localized tactical digital and social media campaigns. 
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints 
• Instrument conversion points and optimize user funnels 
• Collaborate and manage any vendor partners 
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate. 

Skills & Experience 

• BS/MS degree in marketing or a related field 
• Proven working experience in digital marketing 
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns 
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate 
• Excellent writing and communication skills are required for this role 
• Knowledge and experience in content development and marketing will be an added advantage 
• Experience in optimizing landing pages and user funnels 
• Solid knowledge of website analytics tools (e.g., Google Analytics) 
• Experience in setting up and optimizing Google AdWords campaigns 
• Working knowledge of HTML, CSS, and JavaScript development and constraints 
• Strong analytical skills and data-driven thinking 
• Up to date with the latest trends and best practices in online marketing and measurement 

KPIs 

• Web Traffic Sources 
• Leads 
• Website and Social media Page Views 
• Website and social media page engagement 
• Cost per Lead 
• Returning Visitors 
• Consumer perception & Sentiment 
• Conversion Rate 
• Goal Completion Rate 
• Click-Through Rate 
• Customer Acquisition Cost 
• Customer Lifetime Value