Job Opportunities at Inchcape Kenya LTD

 In this position, you will:

• Conduct diagnostic assessments and repairs on tractors and mechanical systems, troubleshooting hydraulic, electrical, and mechanical issues both in the field and the workshop.
• Execute technical overhauls including engine rebuilds, transmission repairs, and brake or hydraulic system fixes according to OEM standards.
• Perform preventive maintenance such as oil changes, filter replacements, and lubrication, while ensuring all routine services follow manufacturer guidelines.
• Manage pre-delivery inspections and the assembly of new units to ensure equipment readiness.
• Ensure quality assurance by testing repaired equipment for proper functionality and safety compliance while meticulously documenting all maintenance performed.
• Provide professional customer service by communicating repair needs to clients, offering equipment care recommendations, and advising supervisors on maintenance requirements.
• Maintain workshop safety and compliance by adhering to occupational health and safety regulations and keeping a clean, organized work environment.
• Oversee tool management and reporting by ensuring diagnostic equipment is properly maintained and keeping accurate service records and part usage logs.
• Deliver technical support and training to operators and colleagues, and complete warranty or product improvement work as per OEM instructions.
• Participate in continuous learning through mandatory OEM and company training sessions to stay updated on agricultural machinery functionality.

About you

To be successful in this role you would need:

• Experience: At least 2 years of experience specifically in agricultural or heavy machinery servicing.
• Education: A minimum technical diploma or certification in mechanical/automotive engineering or a related field.
• Technical Knowledge: Strong mechanical aptitude with specific knowledge of hydraulic, electrical, and engine systems.
• Operational Skills: Ability to read and interpret technical manuals and OEM instructions accurately.
• Soft Skills: Good communication skills and customer service orientation.

go to method of application »

 In this position, you will:

• Conduct diagnostic assessments and repairs on tractors and mechanical systems, troubleshooting hydraulic, electrical, and mechanical issues both in the field and the workshop.
• Execute technical overhauls including engine rebuilds, transmission repairs, and brake or hydraulic system fixes according to OEM standards.
• Perform preventive maintenance such as oil changes, filter replacements, and lubrication, while ensuring all routine services follow manufacturer guidelines.
• Manage pre-delivery inspections and the assembly of new units to ensure equipment readiness.
• Ensure quality assurance by testing repaired equipment for proper functionality and safety compliance while meticulously documenting all maintenance performed.
• Provide professional customer service by communicating repair needs to clients, offering equipment care recommendations, and advising supervisors on maintenance requirements.
• Maintain workshop safety and compliance by adhering to occupational health and safety regulations and keeping a clean, organized work environment.
• Oversee tool management and reporting by ensuring diagnostic equipment is properly maintained and keeping accurate service records and part usage logs.
• Deliver technical support and training to operators and colleagues, and complete warranty or product improvement work as per OEM instructions.
• Participate in continuous learning through mandatory OEM and company training sessions to stay updated on agricultural machinery functionality.

About you

To be successful in this role you would need:

• Experience: At least 2 years of experience specifically in agricultural or heavy machinery servicing.
• Education: A minimum technical diploma or certification in mechanical/automotive engineering or a related field.
• Technical Knowledge: Strong mechanical aptitude with specific knowledge of hydraulic, electrical, and engine systems.
• Operational Skills: Ability to read and interpret technical manuals and OEM instructions accurately.
• Soft Skills: Good communication skills and customer service orientation.

go to method of application »

 In this position, you will:

• Conduct diagnostic assessments and repairs on tractors and mechanical systems, troubleshooting hydraulic, electrical, and mechanical issues both in the field and the workshop.
• Execute technical overhauls including engine rebuilds, transmission repairs, and brake or hydraulic system fixes according to OEM standards.
• Perform preventive maintenance such as oil changes, filter replacements, and lubrication, while ensuring all routine services follow manufacturer guidelines.
• Manage pre-delivery inspections and the assembly of new units to ensure equipment readiness.
• Ensure quality assurance by testing repaired equipment for proper functionality and safety compliance while meticulously documenting all maintenance performed.
• Provide professional customer service by communicating repair needs to clients, offering equipment care recommendations, and advising supervisors on maintenance requirements.
• Maintain workshop safety and compliance by adhering to occupational health and safety regulations and keeping a clean, organized work environment.
• Oversee tool management and reporting by ensuring diagnostic equipment is properly maintained and keeping accurate service records and part usage logs.
• Deliver technical support and training to operators and colleagues, and complete warranty or product improvement work as per OEM instructions.
• Participate in continuous learning through mandatory OEM and company training sessions to stay updated on agricultural machinery functionality.

About you

To be successful in this role you would need:

• Experience: At least 2 years of experience specifically in agricultural or heavy machinery servicing.
• Education: A minimum technical diploma or certification in mechanical/automotive engineering or a related field.
• Technical Knowledge: Strong mechanical aptitude with specific knowledge of hydraulic, electrical, and engine systems.
• Operational Skills: Ability to read and interpret technical manuals and OEM instructions accurately.
• Soft Skills: Good communication skills and customer service orientation.

go to method of application »

In this position, you will:

• Maintain relationships with key account customers by providing high-quality, personalized service to ensure long-term loyalty.
• Execute sales growth strategies on a monthly and quarterly basis, mapping regions according to purchasing capabilities and preparing detailed visit plans.
• Drive revenue through active selling by upselling parts during customer interactions and participating in company-organized promotions.
• Manage parts inventory and efficiency by using catalogs for accurate information and utilizing inventory allowances to minimize idle or obsolete stock.
• Coordinate cross-departmentally with Service, Sales, and the Body Shop to ensure all parts requests are met promptly.
• Support technical operations by assisting Service Technicians in determining parts requirements and providing them with necessary items with minimal wait time.
• Handle customer inquiries and orders by answering questions, following up on sales, and informing customers when special order parts arrive.
• Monitor market trends by keeping up to date with New Holland and competitor products and rates to remain competitive.
• Ensure administrative accuracy by maintaining a proper filing system for repair orders, special orders, and back orders.
• Promote process improvement by identifying opportunities to enhance methods within the Parts Department.

About you

To be successful in this role you would need:

• Experience: 2 years in agricultural machinery parts sales with a proven track record of sales performance.
• Education: A minimum of a degree in a business-related field; additional training in customer service is an advantage.
• Strategic Mindset: Ability to map regions according to purchasing capabilities and execute sales growth strategies.
• Organizational Skills: High level of accuracy, attention to detail, and the ability to meet deadlines while working autonomously.
• Technical Proficiency: Computer literacy and the ability to utilize parts catalogs/resources effectively.
• Mobility: A valid driving license is required for field-based travel.

go to method of application »

 In this position, you will:

• Maintain relationships with key account customers by providing high-quality, personalized service to ensure long-term loyalty.
• Execute sales growth strategies on a monthly and quarterly basis, mapping regions according to purchasing capabilities and preparing detailed visit plans.
• Drive revenue through active selling by upselling parts during customer interactions and participating in company-organized promotions.
• Manage parts inventory and efficiency by using catalogs for accurate information and utilizing inventory allowances to minimize idle or obsolete stock.
• Coordinate cross-departmentally with Service, Sales, and the Body Shop to ensure all parts requests are met promptly.
• Support technical operations by assisting Service Technicians in determining parts requirements and providing them with necessary items with minimal wait time.
• Handle customer inquiries and orders by answering questions, following up on sales, and informing customers when special order parts arrive.
• Monitor market trends by keeping up to date with New Holland and competitor products and rates to remain competitive.
• Ensure administrative accuracy by maintaining a proper filing system for repair orders, special orders, and back orders.
• Promote process improvement by identifying opportunities to enhance methods within the Parts Department.

About you

To be successful in this role you would need:

• Experience: 2 years in agricultural machinery parts sales with a proven track record of sales performance.
• Education: A minimum of a degree in a business-related field; additional training in customer service is an advantage.
• Strategic Mindset: Ability to map regions according to purchasing capabilities and execute sales growth strategies.
• Organizational Skills: High level of accuracy, attention to detail, and the ability to meet deadlines while working autonomously.
• Technical Proficiency: Computer literacy and the ability to utilize parts catalogs/resources effectively.
• Mobility: A valid driving license is required for field-based travel.