Job Opportunities at Occidental Insurance Company Limited

• The Tender Administrator is responsible for managing the tender processes within Business Development from initial request through to contract award. This role involves coordinating and preparing tender documentation, ensuring compliance with tender requirements, and maintaining accurate records. The Tender Administrator works closely with various departments to gather necessary information and ensure timely submission of tenders.

Key Tasks, Duties and Responsibilities

• Reviewing and understanding the tender requirements and coordinate the preparation and submission of the tender documents.
• Liaising with internal and external stakeholders to gather necessary information for tenders.
• Communicating the tender updates, requirements, and deadlines to relevant parties.
• Attending meetings and briefings related to tender submissions as required.
• Ensuring all tender submissions are accurate, complete, and submitted on time.
• Maintaining a comprehensive database of all tender-related documents and correspondence.
• Ensuring proper filing and achieving of all tender documentation.
• Tracking tender progress and deadlines using appropriate tools and systems.
• Ensuring all tender submissions comply with the client\'s requirements and company standards.
• Conducting quality checks on all tender documents to ensure accuracy and completeness.
• Staying updated on relevant regulations and standards affecting the tender process.
• Preparing regular reports on tender activities and outcomes.
• Analysing tender feedback and outcomes to identify areas for improvement.
• Assisting in the development and implementation of tender strategies.
• Performing any other duty as may be assigned by the Management.

Job Specifications

• Bachelor’s Degree in a Business-related field.
• Certificate of proficiency in insurance or progress in ACII or AIIK is an added advantage.
• At least 2-3 years’ progressive work experience in a similar role or data analysis role within the industry.

Key Competencies & Skills

• Possess good data analysis techniques.
• Knowledge of procurement processes and tendering procedures.
• Ability to interpret and analyse tender documents and contracts.
• Attention to detail and accuracy.
• Strong problem-solving and analytical skills.
• Team player with the ability to work independently.
• High level of integrity and professionalism.
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Office Suite and tender management software

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Overall Responsibility

• The holder of this role is responsible for driving new business acquisition and retention of existing business on a profitable basis and ensuring achievement of revenue and profitability targets. Will also be responsible for managing and driving the identification and development of intermediaries to support the delivery of revenue and profitability targets while ensuring excellent client experience.
• Ensuring that the business revenues budgets are achieved monthly, consistently.
• Ensuring compliance with the company’s credit policy.
• Developing and implementing strategies to identify and develop business opportunities in existing and under penetrated markets (both traditional and non-traditional markets).
• Supporting the company’s strategic plan by ensuring reliable customer support for sustained revenue growth.
• Implementing and operationalizing tactical plans to enable service delivery and achieve business objectives.
• Optimizing the utilization of the Company’s comparative advantage (in resources, assets, product range and market leadership) to promote prospects for business acquisition and retention.
• Carrying out relevant market research and taking all necessary actions to ensure that the Company remains competitive.
• Analyzing competitors’ activities and overall economic and social trends whilst drawing up action plans to stimulate profitable revenue growth.
• Developing and sustaining a competitive edge for the company through external networking, benchmarking and representation on related forums and any other approved channels.
• Building and maintaining strategic partnerships with business partners, stakeholders and business areas to understand business priorities and requirements.
• Identifying and escalating complex customer issues to the appropriate departments for resolution.
• Analyzing customers’ complaints and recommending solutions.
• Handling of customer queries and follow up with respective departments.
• Any other duties assigned by Management from time to time.

Job Specifications

• Bachelor’s degree in marketing or related field.
• Diploma in Insurance (IIK/ CII)
• Minimum of 4 years of experience in sales/ marketing.
• Insurance Industry experience will be an added advantage.
• A member of a professional body.

Key Competencies & Skills

• Demonstrable in-depth understanding of insurance practices and products.
• Excellent communication, leadership, and organizational skills.
• Good communication and presentation skills.
• Experience in strategic planning, budgeting and management.