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  • Posted: Sep 23, 2020
    Deadline: Sep 30, 2020
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    World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.
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    Operations Analyst, Technical Services Organisation

    PURPOSE OF THE POSITION:

    This position is responsible to ensure that all business processes of Technical Services Organisation (TSO) are carried out smoothly and efficiently so that technical specialists are deployed effectively on timely basis for various service requests from the clients. The position monitors and reports on all TSO performance metrics.

    Also, this position maintains Global Technical Resource Network (GTRN) based on the SLA with GTRN stakeholders. Also ensuring all GTRN requests come to a completion whether redirected or fulfilled reporting to wider TSO team. The analyst works with TSO assistant in meeting objectives.

    KEY RESPONSIBILITIES:

    Monitor Service Requests:

    • Monitor service request lifecycle.
    • Perform a review of submitted service request form for completeness.

    Engagement with Clients on behalf of TSO:

    • Monitor platform for issues escalated by client.
    • Track and report on service feedback forms.
    • Respond to inquiries about service request process.
    • Ensure follow up is complete to client satisfaction from feedback forms.

    Manage Performance Metrics and TSO Dashboard:

    • Calculate TSO performance metrics.
    • Prepare reports as requested by TSO leadership.
    • TSO Tech Specialists availability.

    Continuous Improvement:

    • Monitor the relevancy and efficiency of TSO business processes and develop ways for continuous improvement of TSO as a professional services organisation.

    GTRN Tasks:

    • Focus on outcomes – activity to indicate purpose to meet objectives (outcomes) and less discreet task list.
    • Monitoring and responding GTRN admin emails.
    • Manage GTRN Requests to complete.
    • Manage Applications to validation outcome.
    • Monitoring and Updating the E-campus assessment results on SMEs GTRN profiles and HEAT – any profile interface data.
    • disabling GTRN accounts of SMEs with incomplete applications on our people list of SMEs who have left WV.
    • Improve the GTRN user experience- wvcentral page – what?
    • Availability and rate of GTRN SMEs.

    KNOWLEDGE, SKILLS AND ABILITIES:

    • Bachelors degree in business administration or a related field.
    • Strong IT skills including database management.
    • Analytical skills.

    Preferred Skills, Knowledge and Experience:

    • Business process improvement.

    Work Environment/Travel:

    • The position requires ability and willingness to travel domestically and internationally up to 10% of the time.

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    Design Monitoring and Evaluation Coordinator – Integrated Heal

    Reporting to : Design, Monitoring Evaluation Accountability and Learning Manager

    Grade Level : 15

    Purpose of Position

    To ensure Design, Monitoring and Evaluation of WASH and Health projects are well executed as per LEAP standards and donor requirements.

     

    Major Responsibilities

    Programmatic and strategic support for WASH & Health projects 25%

    • Provide support and participate in project design or re-design (assessments baseline surveys) and in the production of well-designed WASH & Health projects that are aligned with donor guidelines, standards, WV standards and WASH & Health programming strategies, Universal coverage standards (SDG) and GoK guidelines while corresponding to community needs and contexts.
    • Provide coordination and support in the maintenance of a comprehensive and updated data base for all WASH & health Projects and SDG universal coverage leaving no one behind on Arch GIS.
    • Support development of work plans and budgets for WASH & Health projects.
    • Coordinate and ensure all grant WASH & Health interventions are implemented within schedule, plans and budgets.
    • Ensure regular implementation and expenditure level reviews to track and manage work plans and budgets.
    • Provide minimal programmatic support to four WVK region teams based on their need
    • Support HEA team during response to manage WASH & Health indicators.

    DME implementation 25%

    • Coordinate WASH& Health projects assessments, Planning, management of assessment processes, analyze and interpret assessment findings (Macro level), and utilize the assessment findings coordination.
    • Provide support in planning for WASH & Health projects baselines and evaluations, recruiting and managing consultants, developing or adapting measurement tools, managing data collection (Where evaluation is done internally), analyzing and interpreting data and utilizing findings in accordance with LEAP and accountability standards and alignment to the SDG universal coverage standards and indicators.
    • Review and coordinate, monitoring data from WASH (Business plans /ITT) quarterly, regularly in order to ensure its appropriateness and utilization in measuring progress towards the achievement of project objectives.
    • Coordinate the development of tools and Set up the WASH & Health monitoring system, SDG universal coverage tools, facilitating use of the monitoring system, analyze and synthesis information, communicate and use monitoring data, facilitate learning and better practice in monitoring WASH & Health projects.
    • Support the successful roll out and implementation of WASH and Health DME related initiatives such as LEAP/PMIS/IPM/SPHERE/HORIZON at the ADP and Regional operational levels;
    • Conduct and coordinate field monitoring visits to ensure progress tracking for SDG universal coverage Villages and Ward Approaches

    Reporting and documentation 25%

    • Coordinate tracking for key WASH & Health indicators of strategic relevance from secondary and primary data, with partners and communities
    • Consolidate and analyze field data to contribute towards the WASH & Health quarterly. Semi and annual reports.
    • Ensure continuous learning and documentation of lessons learnt and best practices for program design, monitoring and evaluation frameworks related to WASH & Health projects.
    • Coordinate research and document the SDG Villages and SDG WARD approaches project for further rollout.
    • Coordinate the baseline and End-line Evaluation for SDG Villages and SDG WARD approaches project for further rollout.
    • Work with the National, regional and project staff to ensure timely and quality reports are developed and disseminated to donors, Support Offices and partnerships
    • Review of reports and ensure alignment with LEAP and donor standards and are timely submitted
    • Provide technical support to ensure that the report findings inform the basis of subsequent programme design and Coordinate project reflection and learning to ensure achievement of project objectives.

    Capacity building of Staff and Learning 10%

    • Lead in building capacity of program staff on monitoring & evaluation processes for all WASH & Health projects
    • Lead in building capacity of program staff on monitoring & evaluation processes for SDG universal coverage standards and requirements
    • Coordinate with P&C to identify and recruit M&E staff.
    • Coordinate learning events for WASH & Health projects and ensure adoption of learning identified.
    • Ensure documentation and project learning are disseminated to relevant stakeholders
    • Capacity building of staff on specific grants programming guidelines as per donor specifications.
    • Support induction of new project officers in collaboration with Quality Assurance

    Engagement, Networking and fundraising 15%

    • Ensure linkage with donor, Support Office(s) and Government of Kenya
    • Support fundraising initiatives in collaboration with Program Development and Grants Acquisition
    • Review proposals to ensure DME is well mainstreamed and LEAP alignment
    • Ensure WVK visibility and participation in relevant networks at the County and National levels.
    • Maintain coordination with relevant stakeholders to plan for assessments and meetings
    • Ensure high quality representation with donors, NGOs, Government and other stakeholders

    Knowledge, Skills and Abilities

    • At minimum the position holder should have a Bachelor’s Degree in Social Sciences, Sociology, Geographical Information Systems, Economics/statistics, Mathematics or an equivalent degree coupled with knowledge and experience in Statistical packages and data collection software’s
    • Some certification in M&E and in conducting assessments/ rapid assessments or equivalent
    • 5 years, experience in M&E positions including participatory research and impact measurement in WASH & Health programing;
    • Minimum of 5 years’ experience with regards to the designing, planning, implementation, supervising and reporting on integrated development, relief and/or advocacy projects;
    • Specialist skills in WASH and Health programing, statistical Analysis and Data base programing is an added advantage.
    • They must have both an extensive conceptual understanding of and demonstrated practical command for implementing program design, management and evaluation principals:
    • Must have some experience in organizational learning and documentation and have good writing and editing skills.
    • Evidence of research and presentation in conferences
    • Experience in working on donor funded programs
    • Experience on SPSS or other related statistical software packages.
    • Experience on GIS software application and use
    • Proven technical ability around M&E (i.e. experience in Data collection on the Open data kit plat form and other mobile based applications, ability to conduct data analysis and interpretation.

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    Design, Monitoring Evaluation Accountability and Learning Manager

    Reporting to : Director - Program Effectiveness & Impact

    Grade Level : 17

    Purpose of Position

    To provide technical leadership and visionary direction in the establishment and operationalization of an integrated Monitoring Evaluation Accountability and Learning (MEAL) system in World Vision Kenya (WVK) that is able to support timely and accessible evidence of overall WVK programs impacts/results, research and innovation that promotes a culture of learning and discipline in the skills and practice of D&MEAL. In addition, Design & MEAL Manager is also accountable to ensure programs information and evidence of impact are used in developing new concepts or proposals; policy advocacy; improvement of program implementation; in tracking the progress of the National Office (NO) strategy and in strategic decision making processes.

    Major Responsibilities

    Technical Leadership and Management 30%

    • Through the leadership of Program Effectiveness & Impact Director, provide technical support in the development, monitoring and reporting on the National Office Strategy.
    • Ensure that the National Office thematic strategic objectives are aligned to the World Vision Partnership and Regional Guidelines and monitoring of the same is consistently done to ensure compliance and impact towards the well-being of the child.
    • Develop tools, dashboards or other platform to capture, analyze, present and disseminate projects information and evidences of impacts to internal and external stakeholders
    • Ensure organization wide quality data management and innovations through e - platforms such as Horizon, GTRN and other databases.
    • Direct the successful development and implementation of technically feasible approaches and programs in WVK ministry.
    • Ensure that all program interventions are effectively supported in terms of the assessment, design, implementation, baseline, monitoring, evaluation, transition, Learning and Documentation.
    • Enable the relevant Technical Specialists to receive timely and appropriate D, M & E technical support needed to meet or exceed donor performance and compliance expectations

    Quality Assurance and Accountability 30%

    • Ensure the successful development, elaboration and roll out of implementation strategies and operational guidelines in response to child well -being priorities;
    • Ensure the mainstreaming of child well-being targets into program and project designs.
    • Coordinate and ensure the timely submission of a quality and comprehensive Child well-being annual report
    • Ensure the use of appropriate indicators to track the implementation and progress of National Office strategy.
    • Direct and ensure quality, focus and feasibility in the DM&E processes in WVK including but not limited to development, design, implementation, monitoring and evaluation that result in sustainable and impactful programs in line with key performance indicators and acceptable audit results
    • Direct and ensure that program/project interventions are designed and developed not only in alignment with a fully integrated three track ministry approach but also in compliance with WV, Donor, GOK, SPHERE and other accepted norms and standards;
    • Direct the provision and/or establishment of needed tools, methodological approaches, technical assistance, training / capacity building, DME support and accompanying business processes to ensure that programs achieve or surpass WV child wellbeing objectives
    • Ensure that business processes, standards and policies are developed in coordination with other WVK entities that support program interventions for DM&E and Technical Approaches
    • Streamline and integrate with project monitoring dashboard to ensure one stop shop data for the programs and operations directorates
    • Ensure GESI roots causes analysis and indicators are integrated into project information and evidences of programs impact
    • Ensure that findings and recommendations from various accountability mechanisms such as Peer Review, Operational and Finance Audits, Program evaluations, Program Capability Review, are acted upon in a timely and effective manner
    • Develop departmental risk register, ensure its implementation to mitigate risks and ensure accountability.

    Research, Innovation and Learning 15%

    • Ensure the roll out of the research and innovation initiative as per the research and innovation guidelines, including setting up the research committee, fundraising plan and a research database for WVK
    • Ensure WVK obtains the necessary ethical registration status to enhance research capacity
    • Ensure the consolidation of a learning culture - based upon evidenced based best practices and industry standards - to enable program staff to achieve and/or surpass established targets and standards
    • Impart appropriate mentoring, coaching and supervision in order to equip, motivate and empower a new generation of technical specialists within WVK.

    Collaboration and Fund raising 10%

    • In coordination with Program Effective and Impact Director and Support Offices, develop and maintain pro-active relationships with bilateral and multilateral representatives in the country.
    • Ensure successful engagement of MEAL team with the relevant external stakeholders, including national government ministries, research entities FBOs and other civil society organizations
    • Coordinate and Support the realization of SST (Strategic Support Team) agenda
    • Ensure technical support to sector related concepts and proposals to meet DM&E and donor standards
    • Enable the relevant MEAL staff to provide the RAM unit the relevant technical support required to successfully meet or exceed established yearly resource acquisition targets
    • Ensure Grants Compliance to MEAL

    Team Management 10%

    • Model a high standard of personal Christian leadership, ministry and integrity through lifestyle and work relationships that support spiritual development of the team.
    • In close collaboration with P&C, ensure right program staff are recruited, retained, and provided with intentional opportunities, mentoring and coaching for development.
    • Assess and plan for staff capacities/competencies.
    • Engage appropriate Subject Matter Experts for identified training gaps
    • Facilitate capacity building of staff on technical modules, through trainings, workshops, On the Job Training and technical backstopping etc.
    • Provide effective leadership to staff within the unit ensuring that professional development activities, including appraisals, monitoring and needed training and mentoring activities are successfully carried out
    • Provide Staff supervision and guidance to ensure overall quality and comprehensive management of technical program

    Other 5%

    • Perform any other duty as may be assigned by supervisor or designee from time to time
    • Participate and contribute in committees and task forces as required

    Knowledge, Skills and Abilities

    • The position holder should have a Master’s degree in development studies, or any of the fields of Social Sciences, Business Administration, Program Management/Strategic Management
    • Bachelor’s Degree in Social Sciences, Sociology, Geographical Information Systems, Economics/statistics, Mathematics or an equivalent degree coupled with knowledge and experience in Statistical packages and data collection software
    • Minimum of 10 years’ experience with a thorough understanding of MEAL as well as all areas of Strategic Management -project management cycles in a complex, international development organization especially in designing, planning, implementing, supervising and reporting on integrated development, relief and/or advocacy projects. 5 years should have been at a managerial level.
    • Demonstrated track record in proposal development, funding acquisitions and grant management for major government donors preferred.
    • Training or certification in Portfolio and/or Program Management with accredited institutions.
    • Solid analytical skills and systematic thinking
    • Ability to present complex and technical information/system to non-specialist audience with clarity
    • Relevant experience in facilitating Theory of Change, Logical Frame-work, Project success and sustainability indicators
    • Demonstrated experience of managing large/ multi-sectoral data
    • Demonstrated experience of leading assessment, evaluation, and research
    • Demonstrated experience of writing impact reports
    • Experiences in designing or managing management information system (such as dashboard, power BI, mobile based applications)
    • Knowledge of WVI working systems, policies and standards will be an advantage.
    • They must have a good understanding of management, business processes and standards
    • They must have conceptual understanding and demonstrated practical command for project life cycle management and evaluation principles:
    • The holder of this position must be a results orientated leader, a team player who can manage and satisfy multiple and at times conflicting organizational, donor and other stakeholder demands.
    • Ability to solve complex problems and to exercise independent judgment.
    • Ability to maintain performance expectations in diverse cultural contexts, and physical hardship conditions.

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    Emergency Communications Specialist

    Reporting to : Communications & External Engagements Manager

    Grade Level : 15

    Purpose of Position

     

    The purpose of this position is to produce a wide range of written, video and photographic communications resources/materials and manage platforms linked to the Sustained Humanitarian Response (SHR) that helps profile and market World Vision Kenya’s humanitarian and emergency response work, both at local and international levels.

    Major Responsibilities

    Emergency Response Communications 40%

    • Provide leadership with emergency Response communications support through content creation and dissemination, ensuring information is shared among staff and key internal audiences and external partners, using appropriate platforms.
    • Coordinate with the World Vision COVER Response and other Response teams to identify key audiences (funding, advocacy, partnering, influence, community) and craft a focused communication (or external engagement) plan, objectives, activities and plans to deliver and evaluate them.
    • Ensure content complies with child protection and informed consent protocols and treats subjects with dignity.
    • Provide communications support to promote grant, technical and sector function positioning and visibility.
    • Monitor and manage reputation risk issues associated with emergency responses and comply with World Vision risk reporting protocols.
    • Establish processes to deliver rapid sign-off of messaging and content in collaboration with response managers and National Office Senior Leadership Team.
    • Collaborate with global, regional and national disaster management team colleagues to define key issues, messaging, and communications channels communications initiatives.
    • Collect stories, write and publish over web or social media.
    • Help plan and execute communications plan for the various responses in a support or lead capacity.

    Internal Communications 20%

    • Establish response communications systems and processes to generate content in coordination with Resource Acquisition and Management teams.
    • Identify, brief and train spokespeople to ensure professional on-message media engagement that promotes World Vision’s response operations.
    • Lead the production and dissemination of response reports for World Vision Kenya COVER Response and other Responses that may emerge (including Sit Reps).
    • Work with Response Director/Manager and other emergency functions to provide regular updates to the National Office, region and partnership.
    • With National Office (NO) support and guidance, execute required Communications Policies and Communications Strategy, ensure staff understanding and monitor for compliance.
    • Regularly update World Vision Kenya’s website, Facebook page, YouTube Channel, Twitter and other media channels, including relevant appeal pages on wvi.org

    Media Communications 15%

    • Liaise with Support Office (SO), Global Centre (GC) and other World Vision entity communications to pursue, prioritize, coordinate, pitch, react to and manage media interviews, opportunities and content, including development of press releases.
    • Facilitate local and international media visits to market & profile World Vision Kenya’s responses as they occur.
    • Ensure all materials are shared via World Vision Relief, Skype chats, MS Teams and other networks as appropriate.
    • Develop and update response narrative, key messages, Q&As and guidelines in order to proactively and effectively position WVK’s humanitarian crises and World Vision’s response.
    • Develop and maintain key media contacts and build relationships with different media houses.
    • Coordinate, plan and facilitate VIP visits from other World Vision/external partners.
    • Coordinate with Security and Administration to brief VIPs on cultural and contextual issues, key messages and prepare VIPs to serve as spokespersons or ambassadors.
    • Support the handling and management of all media crisis communications within the guidelines of the National Office, Regional Office and World Vision International.

    Branding 15%

    • Ensure World Vision brand uniformly implemented across responses, working with World Vision partner organizations, program managers and National Office as appropriate.
    • Analyses the humanitarian, media, political, security and response landscape for positioning opportunities and risk management in order to advise leadership (World Vision risk specialists) and effectively position World Vision, the response and humanitarian issues.
    • Understands World Vision’s brand - ensures conformity.
    • Ensures the response effectively positions itself with a clear narrative, key messages and Q&As, in alignment with the response communications strategy.

    Collaboration & Networks 5%

    Others 5%

    • Participate in Trans teams and support other initiatives by partners in the spirit of integration
    • Any other duties as might be assigned from time to time

    Knowledge, Skills and Abilities

    • Bachelor of Arts in journalism or communications/public relations or at least 3 years (or more) relevant working experience in related field.
    • At least 5 years’ prior experience in emergency communications
    • Experience working with media and drafting key messages.
    • English language fluency (written and verbal).
    • Excellent writing, videography and photography skills.
    • Excellent interpersonal skills (specifically with working with people from a variety of cultures).
    • High level of confidence and confidentiality.
    • Strong working knowledge of Microsoft office and Adobe Creative Suite (Lightroom, Premiere Pro, InDesign).
    • Experience updating a web CMS and creating content for social media.
    • Hostile Environmental Awareness Training (HEAT) or Security Awareness In National Theatres security training (SAINT) is an added advantage.

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    Executive Associate to the National Director

    Reporting to : National Director

    Grade Level : 15

    Purpose of Position

     

    To offer executive and administrative support to the National Director ensuring that the office of the National Director is supported administratively for efficiency and supporting the National Director in his/her engagements with the Board including acting as an executive Board Liaison Person, the clerking of regular Executive Board and Committee meetings, supporting the engagement and collaboration with Board members, Chairs of Board Committees in order to support Governance and compliance for World Vision Kenya.

    Major Responsibilities

    Governance & Legal 50%

    • Provide excellent secretariat services to the WVK Board and governance team
    • Support the Legal, Risk & Governance Senior Manager in planning, arranging and monitoring a schedule of meetings for the WVK Executive Board, Committees and other Board-related events.
    • Attend and keep accurate records of Board, Board sub-committees and other meetings, collating and distributing agendas, minutes, meeting papers and other relevant documentation as required, using Boardvantage.
    • Assist with administrative requirements associated with the appointment and resignation of Board members, including statutory registers / filings and to monitor terms of office.
    • Maintain and regularly monitor Executive Board compliance in terms of documentation, conflict of interest, child protection & safeguarding, police clearances and submission of appropriate regulatory documents to the NGO Coordination Board.
    • Support the Legal Risk & Governance Senior Manager in ensuring WVK’s compliance with statutory governance requirements through the collation of information or amendments to documents.
    • Assist in the collation and preparation of statistics, management information and reports relating to Governance as required by the National Director & Senior Legal and Governance Manager.
    • Assist with arranging, developing and maintaining programmes of induction, recruitment and training for Executive Board members and to monitor and record Board participation and engagement with training delivered by WVK.
    • Liaise with Human Resources and Safeguarding team to monitor and ensure that Board Members’ checks and child protection training respectively.

    Executive support for the National Director 35%

    • Provide efficient administration functions of National Director’s Office to ensure cohesion and efficiency
    • Conduct the post as an ambassador of the values and ethos of the organization with a focus on ensuring the best possible support for the delivery of high quality work
    • Undertake any appropriate administrative or clerical work to support the National Director including data entry, filing, photocopying, diary management and mail distribution.
    • Provide timely consolidation of the National Office monthly newsletters & Quarterly management reports.
    • Coordinate and offer secretarial services to the Senior Leadership Team and Senior Management Team ensuring timely documentation and follow up on action points.
    • Monitor implementation of plans of actions from taskforces and other stakeholders that report to National Director.
    • Review contracts and documents forwarded for National Directors approval to ensure correctness and validity.
    • Ensure safe custodial of NDs office assets and sufficient office supplies for efficiency
    • Manage callers and visitors to the ND’s Office ensuring a win-win situation in access to the ND’s time
    • Coordinate the domestic and internal travel plans for the ND, itineraries and agendas
    • Support in the timely procurement, cash requisitions and reimbursements for NDs Office business expenses.

    Collaboration & Networks 10%

    • Participate in committees and taskforces, as assigned
    • Participation in Inter agency workgroups and other Networks

    Any other Duty assigned by supervisor or designee 5%

    • Participate in Trans teams and support other initiatives by partners in the spirit of integration
    • Any other duties as might be assigned from time to time

    Knowledge, Skills and Abilities

    • Bachelor of Laws degree from a recognized institution
    • Professional certification as Certified Public Secretary
    • At least 5 years’ hands-on experience in corporate governance or legal services preferably in a Non- Governmental organization
    • Strong governance and legal background.
    • Essential Desirable Substantial experience of working in clerking or secretarial role
    • Experience of taking formal / professional minutes
    • Strong written and verbal communication
    • Demonstrable resilience and interpersonal skills
    • Effective personal organizational skills
    • Strong IT skills (including Word, Excel, Outlook)
    • Analytical and critical thinker with ability to work with tight deadlines and handle multiple concurrent projects.

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    Director, Financial Planning, Reporting & Analysis

    PURPOSE OF THE POSITION:

    The Director, Financial Planning, Reporting & Analysis – Global Centre leads a team that is responsible for the financial aspects of financial planning, reporting and analysis for the WVI Global Centre. This is a critical role that supports the Senior Director, Corporate Accounting, Financial Planning, Reporting and Analysis and works closely with the Chief Financial Officer to ensure the budgeting processes, reporting and analysis for the Global Centre is timely, accurate and supports strategic conversations regarding resource allocation in line with Our Promise.

    To achieve this, the position is responsible for:

    • Leading the team.
    • Overseeing timely and accurate financial reporting and analysis to the Chief Financial Officer, the Executive Leadership Team, senior leaders and managers in the Global Centre.
    • Building strategic reporting and analysis capability that facilitates strategic resource allocation decisions of the Global Centre allowing leaders to invest in activities to deliver of Our Promise.
    • Driving a customer focused culture, ensuring staff develop a deep understanding of the business units of the Global Centre from the perspective of Executive Leadership and Partnership Leaders, and cost centre managers.
    • Leading and oversee projects to continuously improve reporting and analytics by utilizing new technology capability and working with the Director, Data, Systems and Services to drive new capabilities.
    • Working closely with peers to understand the end-to-end Support Office/Global Centre/Field Office financial eco-system and ensuring budgeting, financial reporting and analysis is consistent and aligned.
    • Working closely with peers to ensure financial systems and processes are seamless from a customer perspective.
    • Advising on issues related to partnership budgeting, reporting, compliance, internal controls, liquidity, and systems.
    • Initiating and participating in global and departmental initiatives.
    • Being a thought leader on broader Partnership financial management.

    KEY RESPONSIBILITIES:

    Partner with the business to leverage accurate, timely and insightful reporting and analysis and achieve business outcomes.

    Design and continuously improve a reporting framework for the Global Centre to ensure reports are streamlined, timely, clear, provide actionable insights, inform decision making and meet customer needs.

    This involves:

    • Thinking forward and pre-empting and identifying key decision and reporting needs of stakeholders in future years (possibly before they even ask), driven primarily from the vision articulated in Our Promise and from deep knowledge of stakeholders.
    • Identifying appropriate sources of data that need to be captured and design solutions for capturing data in systems, utilizing systems thinking skills, technology developments, internal controls and quality control.
    • Be the business owner for the Finance systems projects designed and implemented as a result of needing to capture the new data, engaging stakeholders and driving the Finance Data, Systems and Services team and IT to deliver an appropriate technological solution.
    • Design and oversee the implementation of new reporting and analysis that can be created as a result of the new data available.
    • Review the existing reports and analysis to identify their appropriateness of need for update and rebuild as a result of the new data and technology available.
    • Seek feedback from customers and iterate reporting and analysis to be fit for purpose.
    • Oversee the production of regular reports and analysis to stakeholders (monthly, quarterly, annually, key meetings) to ensure decision makers are empowered with accurate and timely information to support their activities, including cost centre reporting.
    • Be a trusted advisor to the Senior Director, Corporate Accounting, Financial Planning, Reporting and Analysis and Chief Financial Officer, ensuring they have appropriate information and insights for decision making.
    • Manage a team of trusted Finance Business Partners to work closely with Executive Leaders, Partnership Leaders and cost centre managers on business cases and other financial analysis to support their decisions.
    • Ensure integration and alignment with the activities of peers to build a seamless customer experience.

    Lead the Global Centre annual cycle from planning through to year end.

    Collaborate with peers to ensure alignment and integration of processes and activity of the annual financial cycle from planning to year-end close, in particular:

    • Lead the Global Centre annual and multi-year planning and budgeting process, by:
    • Designing the process for the upcoming fiscal year, ensuring alignment with all aspects of the global planning process;
    • Leading the preparation of financial information for the Chief Financial Officer as they facilitate high-level resource negotiations and planning parameters with the Executive Leadership Team at the start of the process;
    • Overseeing the production of tools, templates and communications to execute the process;
    • Leading the execution of the process across all Global Centre departments, supported by a team of Finance Business Partners and analysts;
    • Being an escalation point for issues identified by Finance Business Partners during the process and negotiating resource allocation with Executive Leaders, Partnership Leaders and cost centre managers to ensure compliance with approved budget parameters;
    • Preparing reports and analysis of the submitted budget for review and approval by the Senior Director, Corporate Accounting, Financial Planning, Reporting & Analysis and the Chief Financial Officer, identifying opportunities and issues for consideration;
    • Preparing Board pre-reads and presentations regarding the Global Centre budget for the WVI Stewardship Committee and WVI Board for their approval;
    • Ensuring stakeholders from across the Global Centre are appropriately engaged during and after the process and that decisions are clearly communicated;

    Leading a post implementation review with stakeholders, identifying opportunities for improvement.

    Lead the annual Chargeback setting process, by:

    • Designing the process for the upcoming fiscal planning period, ensuring that it connects appropriate to the timelines for the Field Office and Support Office planning processes.
    • Overseeing the production of tools, templates and communications to execute the process.
    • Convening the Chargeback Committee, delivering a process that has clear recommendations to the Chief Financial Officer for approval that are in line with principles.
    • Ensuring stakeholders from across the Partnership (including Field Offices and Support Offices) are appropriately engaged during and after the process and that decisions are clearly communicated.
    • Leading a post implementation review with stakeholders, identifying opportunities for improvement.

    Lead the Global Centre forecast process throughout the fiscal year, by:

    • Designing the process.
    • Overseeing the production of tools, templates and communications to execute the process.
    • Executing the process at key points during the year through a team of Finance Business Partners and Financial Analysts.
    • Overseeing the review of business cases submitted by departments seeking redistribution of resources and negotiating resource allocation with Executive Leaders, Partnership Leaders and cost centre managers to ensure compliance with approved budget parameters.
    • Identifying opportunities for strategic realignment of resources to ensure key organizational priorities have appropriate resources for delivery and presenting this information to the Senor Director, Corporate Accounting, Financial Planning, Reporting & Analysis and the Chief Financial Officer for consideration and approval.
    • Communicating outcomes of the process to stakeholders.

    Lead a component of the Global Centre year-end processes, by:

    • Ensuring that costs are recorded in the appropriate period and cost centre.
    • Reviewing actual expenditure against budget and identifying issues and ensuring corrections prior to the general ledger close.
    • Negotiating carry forward of savings from the current year to the next fiscal year (with approval from the Chief Financial Officer).
    • Working with the Director of Corporate Accounting to ensure year-end adjustments are minimized through effective monitoring and identification of issues and corrections well prior to the end of the fiscal year.

    Leadership and Management:

    • Management responsibilities, including cost centre management, people management and strategic planning for the team.
    • Oversee continuous improvement initiatives that will support the Group’s business plan and objectives.

    Other duties as requested:

    • Perform other duties as requested by Senior Director, Corporate Accounting, Financial Planning, Reporting and Analysis, including, but not limited to, participation in organizational projects as a representative of GC Finance and the interests of the Global Centre and broader team leadership and management responsibilities.

    KNOWLEDGE, SKILLS AND ABILITIES:

    • Minimum Bachelor’s degree in Accounting / Finance.
    • Extensive knowledge in Generally Accepted Accounting Principles and audit and/or internal controls.
    • Excellent communication skills, both verbal and written.
    • Minimum of 5 years of experience in financial planning, budgeting, forecasting, financial analysis and performance management in large, global organizations.
    • Minimum of 5 years of experience in managing teams, projects and performing finance functions in a corporation, financial institution or non-profit organization.
    • Demonstrated experience in developing and implementing financial best practices, work-flow, and procedures for a large global organization.
    • Certified Public Accountant, Chartered Accountant or equivalent.
    • Effective in written and verbal communication in English.

    Preferred Skills, Knowledge and Experience:

    • MBA preferred.
    • Superior organization, prioritization, and self-motivation skills.
    • Strong computer skills and knowledge in MS Office Suite, SunSystems and PowerBI.
    • High level of working knowledge related to automated accounting / financial systems.
    • Excellent stakeholder management skills.
    • Excellent project management skills.
    • Ability to translate technical information into common language so that non-financial individuals can readily understand the information.
    • Minimum of 5 years of experience leading large global team of financial analysts across multiple countries and regions.
    • Ability to translate or communicate complex finance and accounting principles into common language so that non-finance people or finance staff with very basic knowledge in finance can readily understand the information.
    • Experience working with senior leadership teams, with demonstrable ability to communicate and engage effectively.
    • Experience in developing and implementing process improvement initiatives.
    • Cost centre management.
    • Experience managing and developing people, including hiring, talent and succession planning and performance management.

    Work Environment/Travel:

    • The position requires ability and willingness to travel domestically and internationally up to 25% of the year.

    Method of Application

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