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Job Overview:
Our client, a tour & travel and logistics company, is seeking to hire an Accounting Associate to join their team. This role requires a highly analytical, detail-oriented, and proactive individual to process financial transactions, identify errors, improve processes, and ensure financial clarity. The ideal candidate will prioritize accuracy, efficiency, and the resolution of financial discrepancies, leaving no detail unchecked or unresolved.
Key Responsibilities:
Financial Review & Error Detection
- Thoroughly check, verify, and re-verify financial transactions for accuracy and justification.
- Perform detailed account reconciliations, supplier invoice checks, and internal financial reviews.
- Ensure all financial transactions have complete and audit-ready supporting documentation.
Critical Analysis & Problem Solving
- Analyze financial data for inconsistencies, missing details, and potential risks.
- Investigate and resolve discrepancies while pushing for clarity and accuracy.
- Identify and propose improvements to enhance financial workflows and efficiency.
Proactive FinancialOversight & Goal Driven Execution
- Resolve challenges proactively, finding solutions for blocked or complex tasks.
- Rigorously enforce financial controls and follow through on unresolved matters.
- Persistently address missing documents, unresolved issues, and necessary corrections.
Ownership, Responsibility & Tenacity
- Take full accountability for work, recognizing the impact of financial mistakes.
- Uphold financial integrity, refusing to settle for unresolved or incorrect figures.
- Commit to achieving accurate results, no matter how complex the issue.
Collaboration & Assertive Communication
- Collaborate with operations, reservations, and management to ensure accurate financial data.
- Seek necessary clarifications and push for corrections when required.
- Confidently challenge assumptions and demand accurate information to maintain financial accuracy.
Compliance & Documentation Management
- Adhere to internal accounting policies, tax regulations, and industry standards.
- Maintain precise and accessible documentation for all transactions.
- Support audits and financial reporting by ensuring all financial data is accurate and properly documented.
Requirements
Qualifications:
- Bachelor’s degree or diploma in Accounting, Finance, or a related field.
- 3+ of experience in the accounting field.
- Experience in financial auditing, reconciliations, or forensic accounting is highly desirable.
- Familiarity with accounting software, Excel, and financial reporting tools.
- Industry experience in tourism, hospitality, or service businesses.
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JOB PURPOSE:
The Sales Manager will be responsible for driving room sales, events, and corporate business, building strong client relationships, and promoting the hotel’s products and services to achieve revenue targets.
KEY DUTIES AND RESPONSIBILITIES:
- Identify, develop, and maintain corporate, travel agent, and walk-in clientele to increase hotel revenue.
- Promote and sell hotel products including accommodation, conferencing, events, food and beverage services.
- Conduct sales calls, site inspections, and client visits to prospective and existing customers.
- Prepare and follow up on quotations, contracts, and proposals in line with hotel pricing policies.
- Meet or exceed monthly and annual sales targets.
- Maintain accurate client records, sales reports, and forecasts.
- Build and maintain strong relationships with travel agents, corporate clients, tour operators, and event planners.
- Attend networking events, trade fairs, and promotional activities as required.
- Monitor market trends, competitor activities, and customer feedback.
- Collaborate with operations, reservations, and finance teams to ensure smooth service delivery and customer satisfaction.
- Handle client inquiries and complaints professionally and ensure timely resolution.
- Ensure compliance with hotel policies, brand standards, and ethical sales practices.
Requirements
QUALIFICATIONS AND REQUIREMENTS:
Academic Qualifications
- Diploma or Degree in Sales & Marketing, Hospitality Management, Business Administration, or a related field.
Professional Experience
- Minimum of 3-5 years’ experience in hotel sales, hospitality sales, or a similar role.
- Proven experience in corporate sales, events, or conferencing is an added advantage.
Skills and Competencies
- Strong sales and negotiation skills
- Excellent communication and interpersonal skills
- Customer-focused with a strong service orientation
- Ability to work independently and meet targets
- Good knowledge of hotel operations and revenue streams
- Proficiency in MS Office and hotel PMS systems
- Strong organizational and time-management skills
Personal Attributes
- Presentable and professional
- Results-driven and self-motivated
- Flexible and willing to work outside normal hours when required
- High level of integrity and confidentiality
KEY PERFORMANCE INDICATORS (KPIs)
- Achievement of sales targets
- Growth of corporate and group bookings
- Customer retention and satisfaction
- Accuracy and timeliness of sales reports
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