CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi
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The Community Outreach Officers will play a key role in driving growth of CIC Microinsurance by generating new business, engaging communities and institutions and promoting Microinsurance products within the assigned regions and sectors. The position involves lead generation, relationship management, client education and ensuring efficient service delivery in collaboration with internal teams.
This role offers an attractive performance-based incentive and override commissions.
Key Responsibilities
- Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
- Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
- Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
- Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
- Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.
Qualifications
- Minimum of a Diploma in a business-related field.
- A Bachelor’s degree is desirable.
- Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage.
- Excellent communication, presentation, and interpersonal
- Strong negotiation and problem-solving
- Proven experience in community engagement, sales, or field mobilization will be an advantage.
- Age: 25 years and above.
go to method of application »
The Community Outreach Officers will play a key role in driving growth of CIC Microinsurance by generating new business, engaging communities and institutions and promoting Microinsurance products within the assigned regions and sectors. The position involves lead generation, relationship management, client education and ensuring efficient service delivery in collaboration with internal teams.
This role offers an attractive performance-based incentive and override commissions.
Key Responsibilities
- Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
- Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
- Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
- Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
- Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.
Qualifications
- Minimum of a Diploma in a business-related field.
- A Bachelor’s degree is desirable.
- Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage.
- Excellent communication, presentation, and interpersonal
- Strong negotiation and problem-solving
- Proven experience in community engagement, sales, or field mobilization will be an advantage.
- Age: 25 years and above.
go to method of application »
The Community Outreach Officers will play a key role in driving growth of CIC Microinsurance by generating new business, engaging communities and institutions and promoting Microinsurance products within the assigned regions and sectors. The position involves lead generation, relationship management, client education and ensuring efficient service delivery in collaboration with internal teams.
This role offers an attractive performance-based incentive and override commissions.
Key Responsibilities
- Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
- Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
- Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
- Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
- Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.
Qualifications
- Minimum of a Diploma in a business-related field.
- A Bachelor’s degree is desirable.
- Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage.
- Excellent communication, presentation, and interpersonal
- Strong negotiation and problem-solving
- Proven experience in community engagement, sales, or field mobilization will be an advantage.
- Age: 25 years and above.
go to method of application »
The Community Outreach Officers will play a key role in driving growth of CIC Microinsurance by generating new business, engaging communities and institutions and promoting Microinsurance products within the assigned regions and sectors. The position involves lead generation, relationship management, client education and ensuring efficient service delivery in collaboration with internal teams.
This role offers an attractive performance-based incentive and override commissions.
Key Responsibilities
- Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
- Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
- Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
- Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
- Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.
Qualifications
- Minimum of a Diploma in a business-related field.
- A Bachelor’s degree is desirable.
- Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage.
- Excellent communication, presentation, and interpersonal
- Strong negotiation and problem-solving
- Proven experience in community engagement, sales, or field mobilization will be an advantage.
- Age: 25 years and above.
go to method of application »
The Community Outreach Officers will play a key role in driving growth of CIC Microinsurance by generating new business, engaging communities and institutions and promoting Microinsurance products within the assigned regions and sectors. The position involves lead generation, relationship management, client education and ensuring efficient service delivery in collaboration with internal teams.
This role offers an attractive performance-based incentive and override commissions.
Key Responsibilities
- Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
- Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
- Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
- Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
- Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.
Qualifications
- Minimum of a Diploma in a business-related field.
- A Bachelor’s degree is desirable.
- Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage.
- Excellent communication, presentation, and interpersonal
- Strong negotiation and problem-solving
- Proven experience in community engagement, sales, or field mobilization will be an advantage.
- Age: 25 years and above.
go to method of application »
The Community Outreach Officers will play a key role in driving growth of CIC Microinsurance by generating new business, engaging communities and institutions and promoting Microinsurance products within the assigned regions and sectors. The position involves lead generation, relationship management, client education and ensuring efficient service delivery in collaboration with internal teams.
This role offers an attractive performance-based incentive and override commissions.
Key Responsibilities
- Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
- Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
- Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
- Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
- Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.
Qualifications
- Minimum of a Diploma in a business-related field.
- A Bachelor’s degree is desirable.
- Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage.
- Excellent communication, presentation, and interpersonal
- Strong negotiation and problem-solving
- Proven experience in community engagement, sales, or field mobilization will be an advantage.
- Age: 25 years and above.
go to method of application »
The Community Outreach Officers will play a key role in driving growth of CIC Microinsurance by generating new business, engaging communities and institutions and promoting Microinsurance products within the assigned regions and sectors. The position involves lead generation, relationship management, client education and ensuring efficient service delivery in collaboration with internal teams.
This role offers an attractive performance-based incentive and override commissions.
Key Responsibilities
- Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
- Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
- Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
- Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
- Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.
Qualifications
- Minimum of a Diploma in a business-related field.
- A Bachelor’s degree is desirable.
- Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage.
- Excellent communication, presentation, and interpersonal
- Strong negotiation and problem-solving
- Proven experience in community engagement, sales, or field mobilization will be an advantage.
- Age: 25 years and above.
go to method of application »
The Community Outreach Officers will play a key role in driving growth of CIC Microinsurance by generating new business, engaging communities and institutions and promoting Microinsurance products within the assigned regions and sectors. The position involves lead generation, relationship management, client education and ensuring efficient service delivery in collaboration with internal teams.
This role offers an attractive performance-based incentive and override commissions.
Key Responsibilities
- Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.
- Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.
- Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.
- Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.
- Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.
Qualifications
- Minimum of a Diploma in a business-related field.
- A Bachelor’s degree is desirable.
- Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage.
- Excellent communication, presentation, and interpersonal
- Strong negotiation and problem-solving
- Proven experience in community engagement, sales, or field mobilization will be an advantage.
- Age: 25 years and above.
go to method of application »
About the Role:
We are looking for an enthusiastic Reconciliation Assistant who will responsible for ensuring daily receipting, reconciliations, monthly reporting and posting journal.
Key Responsibilities
- Monitor Daily Receipts, ensure cash ups are done and banking done on a daily basis
- Check remittances (RTGS, EFT, IPFs, Mpesa) and facilitate receipting within 24 Hrs
- Review all daily transaction entries to verify the correctness and completeness of the captured data and advise on required actions;
- Reconciliation and signoff of intermediary accounts
- Liaise with internal departments (finance, operations, IT, underwriting and business to resolve reconciliation issues within allowed TAT
- Investigate and resolve discrepancies in financial data between internal systems and external parties (e.g. banks, brokers) in a timely manner
- Maintain accurate records of reconciliation activities and adjustments.
- Prepare and maintain reconciliation reports and summaries for management review.
- Escalate unresolved issues and aged reconciling items appropriately.
- Ensure timely follow-up and clearance of outstanding items in reconciliation
- Tracing and pursuing long outstanding debtors and where possible issue demand letters and escalate for cancellation
Who We’re Looking for
Qualifications
- Bachelors degree in a related field from a recognized university.
- 1 year of experience (experience from general insurance or financial services industry is an added advantage).
- Progress in CPA, ACCA or CCP is an added advantage.
Key Competencies
- Strong analytical and reconciliation skills
- High attention to details and data accuracy
- Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables etc. )
Method of Application
Use the link(s) below to apply on company website.
Interested candidates are encouraged to send their applications and updated CVs to channelsrecruitment@cic.co.ke, stating the Job Title (Community Outreach Officer) and Preferred Location/Sector on the subject line e.g. Community Outreach Officer – Kisumu or Community Outreach Officer – Learning Institutions.
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